my mac mini is getting slower and slower, and while checking activity monitor I fount ZObSuEst is using huge amount of memory. Please help me to solve this problem.
Mac mini, iOS 12.1, using latest operating system
System Software:
macOS Mojave 10.14.2 (18C54)
Time since boot: Less than an hour
Security:
GatekeeperEnabled
System Integrity ProtectionEnabled
Adware:
Launchd: /Library/LaunchDaemons/com.apple.morkim.plist
Reason: Adware pattern match
Executable: /Library/morkim
Launchd: /Library/LaunchDaemons/com.apple.nalen.plist
Reason: Adware pattern match
Executable: /Library/nalen
Unsigned Files:
Launchd: /Library/LaunchAgents/com.bVJrg.plist
Executable: /Library/search.amp/uGjMY
Details: Domain name invalid - possibly adware
Launchd: /Library/LaunchDaemons/com.oWkBQ.plist
Executable: /Library/xN4HK/oIfMn
Details: Domain name invalid - possibly adware
Launchd: /Library/LaunchAgents/com.LF6Zh.plist
Executable: /Library/Kobkw/I7srw
Details: Domain name invalid - possibly adware
Launchd: /Library/LaunchAgents/com.oGMfN.plist
Executable: /Library/search.amp/BMe7Y
Details: Domain name invalid - possibly adware
Launchd: /Library/LaunchAgents/com.proterandrous.lr.plist
Executable: /Library/proterandrous.lr/proterandrous.lr.app/Contents/MacOS/proterandrous.lr
Details: Domain name invalid - possibly adware
32-bit Applications:
None
System Launch Agents:
[Not Loaded] 16 Apple tasks
[Loaded] 225 Apple tasks
[Running] 57 Apple tasks
[Other] One Apple task
System Launch Daemons:
[Not Loaded] 38 Apple tasks
[Loaded] 219 Apple tasks
[Running] 78 Apple tasks
[Other] One Apple task
Launch Agents:
[Other] com.bVJrg.plist (? 3f7b210a - installed 2018-08-01)
[Not Loaded] com.Goyetian.plist (? 0 - installed 2017-03-22)
[Other] com.oGMfN.plist (? db794917 - installed 2018-08-01)
[Loaded] com.proterandrous.lr.plist (? c56daab1 - installed 2017-10-24)
[Running] com.LF6Zh.plist (? 137e667c - installed 2018-09-15)
Launch Daemons:
[Running] com.apple.morkim.plist (Adware - installed 2017-01-04)
[Not Loaded] com.ZObSuEsT.plist (? 0 - installed 2017-01-04)
[Loaded] com.oWkBQ.plist (? b71c1c5c - installed 2018-08-01)
[Not Loaded] com.tslrfplykvqr.plist (? 0 - installed 2017-01-04)
[Running] com.apple.nalen.plist (Adware - installed 2017-01-04)
[Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2018-11-30)
[Not Loaded] com.gprsygyyguyo.plist (? 0 - installed 2017-01-04)
User Launch Agents:
[Other] com.jdibackup.ZipCloud.autostart.plist (? 0 - installed 2017-01-05)
[Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-10-08)
[Other] com.jdibackup.ZipCloud.notify.plist (? 0 - installed 2017-01-05)
Internet Plug-ins:
QuickTime Plugin: 7.7.3 (installed 2018-12-08)
Time Machine:
Time Machine Not Configured!
Performance:
System Load: 2.65 (1 min ago) 2.69 (5 min ago) 2.07 (15 min ago)
Nominal I/O speed: 4.84 MB/s
File system: 121.55 seconds (timed out)
Write speed: 21 MB/s
Read speed: 23 MB/s
CPU Usage:
Type Overall
System 25 %
User 21 %
Idle 54 %
Top Processes by CPU:
Process (count) CPU (Source - Location)
Other processes 144.10 % (?)
EtreCheck 27.01 % (App Store)
Activity Monitor 2.27 % (Apple)
trustd 1.60 % (Apple)
accountsd 1.11 % (Apple)
Top Processes by Memory:
Process (count) RAM usage (Source - Location)
EtreCheck 378 MB (App Store)
com.apple.WebKit.WebContent 125 MB (Apple)
Safari 63 MB (Apple)
App Store 42 MB (Apple)
Activity Monitor 37 MB (Apple)
System Software:
macOS Mojave 10.14.2 (18C54)
Time since boot: Less than an hour
Security:
GatekeeperEnabled
System Integrity ProtectionEnabled
Adware:
Launchd: /Library/LaunchDaemons/com.apple.morkim.plist
Reason: Adware pattern match
Executable: /Library/morkim
Launchd: /Library/LaunchDaemons/com.apple.nalen.plist
Reason: Adware pattern match
Executable: /Library/nalen
Unsigned Files:
Launchd: /Library/LaunchAgents/com.bVJrg.plist
Executable: /Library/search.amp/uGjMY
Details: Domain name invalid - possibly adware
Launchd: /Library/LaunchDaemons/com.oWkBQ.plist
Executable: /Library/xN4HK/oIfMn
Details: Domain name invalid - possibly adware
Launchd: /Library/LaunchAgents/com.LF6Zh.plist
Executable: /Library/Kobkw/I7srw
Details: Domain name invalid - possibly adware
Launchd: /Library/LaunchAgents/com.oGMfN.plist
Executable: /Library/search.amp/BMe7Y
Details: Domain name invalid - possibly adware
Launchd: /Library/LaunchAgents/com.proterandrous.lr.plist
Executable: /Library/proterandrous.lr/proterandrous.lr.app/Contents/MacOS/proterandrous.lr
Details: Domain name invalid - possibly adware
32-bit Applications:
None
System Launch Agents:
[Not Loaded] 16 Apple tasks
[Loaded] 225 Apple tasks
[Running] 57 Apple tasks
[Other] One Apple task
System Launch Daemons:
[Not Loaded] 38 Apple tasks
[Loaded] 219 Apple tasks
[Running] 78 Apple tasks
[Other] One Apple task
Launch Agents:
[Other] com.bVJrg.plist (? 3f7b210a - installed 2018-08-01)
[Not Loaded] com.Goyetian.plist (? 0 - installed 2017-03-22)
[Other] com.oGMfN.plist (? db794917 - installed 2018-08-01)
[Loaded] com.proterandrous.lr.plist (? c56daab1 - installed 2017-10-24)
[Running] com.LF6Zh.plist (? 137e667c - installed 2018-09-15)
Launch Daemons:
[Running] com.apple.morkim.plist (Adware - installed 2017-01-04)
[Not Loaded] com.ZObSuEsT.plist (? 0 - installed 2017-01-04)
[Loaded] com.oWkBQ.plist (? b71c1c5c - installed 2018-08-01)
[Not Loaded] com.tslrfplykvqr.plist (? 0 - installed 2017-01-04)
[Running] com.apple.nalen.plist (Adware - installed 2017-01-04)
[Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2018-11-30)
[Not Loaded] com.gprsygyyguyo.plist (? 0 - installed 2017-01-04)
User Launch Agents:
[Other] com.jdibackup.ZipCloud.autostart.plist (? 0 - installed 2017-01-05)
[Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-10-08)
[Other] com.jdibackup.ZipCloud.notify.plist (? 0 - installed 2017-01-05)
Internet Plug-ins:
QuickTime Plugin: 7.7.3 (installed 2018-12-08)
Time Machine:
Time Machine Not Configured!
Performance:
System Load: 2.65 (1 min ago) 2.69 (5 min ago) 2.07 (15 min ago)
Nominal I/O speed: 4.84 MB/s
File system: 121.55 seconds (timed out)
Write speed: 21 MB/s
Read speed: 23 MB/s
CPU Usage:
Type Overall
System 25 %
User 21 %
Idle 54 %
Top Processes by CPU:
Process (count) CPU (Source - Location)
Other processes 144.10 % (?)
EtreCheck 27.01 % (App Store)
Activity Monitor 2.27 % (Apple)
trustd 1.60 % (Apple)
accountsd 1.11 % (Apple)
Top Processes by Memory:
Process (count) RAM usage (Source - Location)
EtreCheck 378 MB (App Store)
com.apple.WebKit.WebContent 125 MB (Apple)
Safari 63 MB (Apple)
App Store 42 MB (Apple)
Activity Monitor 37 MB (Apple)
Top Processes by Network Use:
Process Input / Output (Source - Location)
mDNSResponder 232 KB / 11 KB (Apple)
apsd 9 KB / 8 KB (Apple)
netbiosd 14 KB / 2 KB (Apple)
AddressBookSourceSync 10 KB / 5 KB (Apple)
SystemUIServer 0 B / 64 B (Apple)
Virtual Memory Information:
Available RAM 767 MB
Free RAM 19 MB
Used RAM 3.25 GB
Cached files 748 MB
Swap Used 8 MB
Software Installs (past 30 days):
Install Date Name (Version)
2018-11-28 Pages (7.0)
2018-11-29 Numbers (5.0)
2018-12-09 EtreCheck (5.1)
Clean up:
~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
/Applications/ZipCloud.app/Contents/Resources/Utility.app
Executable not found
~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist
/Applications/ZipCloud.app/Contents/Resources/Utility.app
Executable not found
Diagnostics Information (past 7 days):
Directory /Library/Logs/DiagnosticReports is not accessible without Full Drive Access.
End of report
EtreCheck version: 5.1 (5020)
Report generated: 2018-12-09 19:35:27
Download EtreCheck from https://etrecheck.com
Runtime: 14:36
Performance: Poor
Sandbox: Enabled
Full drive access: Disabled
Problem: Computer is too slow
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Failing hard drive - This machine has an older, mechanical hard disk that appears to be failing.
Adware - Adware detected.
Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Out of RAM - This machine is running short on RAM and has a mechanical hard drive, reducing the speed of the virtual memory system.
Clean up - There are orphan files that could be removed.
Limited drive access - More information may be available with Full Drive Access.
Hardware Information:
Mac mini (Late 2014)
Mac mini Model: Macmini7,1
1 1.4 GHz Intel Core i5 (i5-4260U) CPU: 2-core
4 GB RAM - Not upgradeable
BANK 0/DIMM0 - 2 GB DDR3 1600 ok
BANK 1/DIMM0 - 2 GB DDR3 1600 ok
Video Information:
Intel HD Graphics 5000 - VRAM: 1536 MB
DELL S2240L 1920 x 1080
Drives:
disk0 - APPLE HDD HTS545050A7E362 500.11 GB (Mechanical - 5400 RPM)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Container] 499.90 GB
disk1 [APFS Virtual drive] 499.90 GB (Shared by 4 volumes)
disk1s1 - Macintosh HD (APFS) (Shared - 174.20 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
disk1s3 - Recovery (APFS) [Recovery] (Shared)
disk1s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used)
Mounted Volumes:
disk1s1 - Macintosh HD 499.90 GB (321.75 GB free)
APFS
Mount point: /
disk1s4 - VM [APFS VM] (Shared - 3.22 GB used)
APFS
Mount point: /private/var/vm
Network:
Interface en0: Ethernet
Interface en5: iPhone
Interface en1: Wi-Fi
802.11 a/b/g/n/ac
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
My Mac is on Mojava and I als have a Open Files and Ports button.
Try Running Etrecheck and post the results here. Use the copy to clipboard feature of EtraCheck
Kill it and then reboot your device.
For killing click on the top left hand side corner.
then Reboot
Yes reboot means restart.
If it is not working let me explore further. I need few answers, if possible...
1. After you kill the process does it re-appear again (Without rebooting)?
2. If so after how much time?
3. Does the process' memory and cpu usage increases over a time span?
4. Try attempting "Force Quit Applications", does it resolve the issue?
Hi Madhu,
Thanks for your time I really appreciate it. Please find your questions and my answers below:
1. After you kill the process does it re-appear again (Without rebooting)?
Ans: Yes
2. If so after how much time?
Ans; After 2 minuts
3. Does the process' memory and cpu usage increases over a time span?
Ans: Yes
Memory will be like GBs insted of MBs
4. Try attempting "Force Quit Applications", does it resolve the issue?
Ans: Not helping at all
Hi,
thanks for the help, please find the screen shot that you have requested below. But I m not sure its the correct one... :) I did Inspect process as you mentioned but i couldn't find the "Open files and port anywhere". please review the screen shot and please let me know if you need more.
Thanks for your time
Regards,
Tobin
tried, but not working. (re booting means - restarting ?)
when i select statistics in the window i got this,,
In Activity Monitor select ZObSuEst then go to the Menu Bar for Activity Monitor and select View>Inspect Process. In the window clcick on Open Files and Port. Post a screenshot of that window
my mac mini is getting slower and slower, and while checking activity monitor I fount ZObSuEst is using huge amount of memory. Please help me to solve this problem.