my mac mini is getting slower and slower, and while checking activity monitor I fount ZObSuEst is using huge amount of memory. Please help me to solve this problem.

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Mac mini, iOS 12.1, using latest operating system

Posted on Nov 30, 2018 6:02 AM

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Question marked as Top-ranking reply

Posted on Dec 9, 2018 2:17 AM



System Software:

    macOS Mojave 10.14.2 (18C54) 

    Time since boot: Less than an hour


Security:

    GatekeeperEnabled

    System Integrity ProtectionEnabled


Adware:

        Launchd: /Library/LaunchDaemons/com.apple.morkim.plist

            Reason: Adware pattern match

            Executable: /Library/morkim

        Launchd: /Library/LaunchDaemons/com.apple.nalen.plist

            Reason: Adware pattern match

            Executable: /Library/nalen


Unsigned Files:

    Launchd: /Library/LaunchAgents/com.bVJrg.plist

        Executable: /Library/search.amp/uGjMY

        Details: Domain name invalid - possibly adware


    Launchd: /Library/LaunchDaemons/com.oWkBQ.plist

        Executable: /Library/xN4HK/oIfMn

        Details: Domain name invalid - possibly adware


    Launchd: /Library/LaunchAgents/com.LF6Zh.plist

        Executable: /Library/Kobkw/I7srw

        Details: Domain name invalid - possibly adware


    Launchd: /Library/LaunchAgents/com.oGMfN.plist

        Executable: /Library/search.amp/BMe7Y

        Details: Domain name invalid - possibly adware


    Launchd: /Library/LaunchAgents/com.proterandrous.lr.plist

        Executable: /Library/proterandrous.lr/proterandrous.lr.app/Contents/MacOS/proterandrous.lr

        Details: Domain name invalid - possibly adware


32-bit Applications:

    None


System Launch Agents:

    [Not Loaded] 16 Apple tasks

    [Loaded] 225 Apple tasks

    [Running] 57 Apple tasks

    [Other] One Apple task


System Launch Daemons:

    [Not Loaded] 38 Apple tasks

    [Loaded] 219 Apple tasks

    [Running] 78 Apple tasks

    [Other] One Apple task


Launch Agents:

    [Other] com.bVJrg.plist (? 3f7b210a - installed 2018-08-01)

    [Not Loaded] com.Goyetian.plist (? 0 - installed 2017-03-22)

    [Other] com.oGMfN.plist (? db794917 - installed 2018-08-01)

    [Loaded] com.proterandrous.lr.plist (? c56daab1 - installed 2017-10-24)

    [Running] com.LF6Zh.plist (? 137e667c - installed 2018-09-15)


Launch Daemons:

    [Running] com.apple.morkim.plist (Adware - installed 2017-01-04)

    [Not Loaded] com.ZObSuEsT.plist (? 0 - installed 2017-01-04)

    [Loaded] com.oWkBQ.plist (? b71c1c5c - installed 2018-08-01)

    [Not Loaded] com.tslrfplykvqr.plist (? 0 - installed 2017-01-04)

    [Running] com.apple.nalen.plist (Adware - installed 2017-01-04)

    [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2018-11-30)

    [Not Loaded] com.gprsygyyguyo.plist (? 0 - installed 2017-01-04)


User Launch Agents:

    [Other] com.jdibackup.ZipCloud.autostart.plist (? 0 - installed 2017-01-05)

    [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-10-08)

    [Other] com.jdibackup.ZipCloud.notify.plist (? 0 - installed 2017-01-05)


Internet Plug-ins:

    QuickTime Plugin: 7.7.3 (installed 2018-12-08)


Time Machine:

    Time Machine Not Configured!


Performance:

    System Load: 2.65 (1 min ago) 2.69 (5 min ago) 2.07 (15 min ago)

    Nominal I/O speed: 4.84 MB/s

    File system: 121.55 seconds (timed out)

    Write speed: 21 MB/s

    Read speed: 23 MB/s


CPU Usage:

    Type Overall

    System 25 %

    User 21 %

    Idle 54 %


Top Processes by CPU:

    Process (count) CPU (Source - Location)

    Other processes 144.10 % (?)

    EtreCheck 27.01 % (App Store)

    Activity Monitor 2.27 % (Apple)

    trustd 1.60 % (Apple)

    accountsd 1.11 % (Apple)


Top Processes by Memory:

    Process (count) RAM usage (Source - Location)

    EtreCheck 378 MB (App Store)

    com.apple.WebKit.WebContent 125 MB (Apple)

    Safari 63 MB (Apple)

    App Store 42 MB (Apple)

    Activity Monitor 37 MB (Apple)



11 replies
Question marked as Top-ranking reply

Dec 9, 2018 2:17 AM in response to tobin_Mac



System Software:

    macOS Mojave 10.14.2 (18C54) 

    Time since boot: Less than an hour


Security:

    GatekeeperEnabled

    System Integrity ProtectionEnabled


Adware:

        Launchd: /Library/LaunchDaemons/com.apple.morkim.plist

            Reason: Adware pattern match

            Executable: /Library/morkim

        Launchd: /Library/LaunchDaemons/com.apple.nalen.plist

            Reason: Adware pattern match

            Executable: /Library/nalen


Unsigned Files:

    Launchd: /Library/LaunchAgents/com.bVJrg.plist

        Executable: /Library/search.amp/uGjMY

        Details: Domain name invalid - possibly adware


    Launchd: /Library/LaunchDaemons/com.oWkBQ.plist

        Executable: /Library/xN4HK/oIfMn

        Details: Domain name invalid - possibly adware


    Launchd: /Library/LaunchAgents/com.LF6Zh.plist

        Executable: /Library/Kobkw/I7srw

        Details: Domain name invalid - possibly adware


    Launchd: /Library/LaunchAgents/com.oGMfN.plist

        Executable: /Library/search.amp/BMe7Y

        Details: Domain name invalid - possibly adware


    Launchd: /Library/LaunchAgents/com.proterandrous.lr.plist

        Executable: /Library/proterandrous.lr/proterandrous.lr.app/Contents/MacOS/proterandrous.lr

        Details: Domain name invalid - possibly adware


32-bit Applications:

    None


System Launch Agents:

    [Not Loaded] 16 Apple tasks

    [Loaded] 225 Apple tasks

    [Running] 57 Apple tasks

    [Other] One Apple task


System Launch Daemons:

    [Not Loaded] 38 Apple tasks

    [Loaded] 219 Apple tasks

    [Running] 78 Apple tasks

    [Other] One Apple task


Launch Agents:

    [Other] com.bVJrg.plist (? 3f7b210a - installed 2018-08-01)

    [Not Loaded] com.Goyetian.plist (? 0 - installed 2017-03-22)

    [Other] com.oGMfN.plist (? db794917 - installed 2018-08-01)

    [Loaded] com.proterandrous.lr.plist (? c56daab1 - installed 2017-10-24)

    [Running] com.LF6Zh.plist (? 137e667c - installed 2018-09-15)


Launch Daemons:

    [Running] com.apple.morkim.plist (Adware - installed 2017-01-04)

    [Not Loaded] com.ZObSuEsT.plist (? 0 - installed 2017-01-04)

    [Loaded] com.oWkBQ.plist (? b71c1c5c - installed 2018-08-01)

    [Not Loaded] com.tslrfplykvqr.plist (? 0 - installed 2017-01-04)

    [Running] com.apple.nalen.plist (Adware - installed 2017-01-04)

    [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2018-11-30)

    [Not Loaded] com.gprsygyyguyo.plist (? 0 - installed 2017-01-04)


User Launch Agents:

    [Other] com.jdibackup.ZipCloud.autostart.plist (? 0 - installed 2017-01-05)

    [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-10-08)

    [Other] com.jdibackup.ZipCloud.notify.plist (? 0 - installed 2017-01-05)


Internet Plug-ins:

    QuickTime Plugin: 7.7.3 (installed 2018-12-08)


Time Machine:

    Time Machine Not Configured!


Performance:

    System Load: 2.65 (1 min ago) 2.69 (5 min ago) 2.07 (15 min ago)

    Nominal I/O speed: 4.84 MB/s

    File system: 121.55 seconds (timed out)

    Write speed: 21 MB/s

    Read speed: 23 MB/s


CPU Usage:

    Type Overall

    System 25 %

    User 21 %

    Idle 54 %


Top Processes by CPU:

    Process (count) CPU (Source - Location)

    Other processes 144.10 % (?)

    EtreCheck 27.01 % (App Store)

    Activity Monitor 2.27 % (Apple)

    trustd 1.60 % (Apple)

    accountsd 1.11 % (Apple)


Top Processes by Memory:

    Process (count) RAM usage (Source - Location)

    EtreCheck 378 MB (App Store)

    com.apple.WebKit.WebContent 125 MB (Apple)

    Safari 63 MB (Apple)

    App Store 42 MB (Apple)

    Activity Monitor 37 MB (Apple)



Dec 9, 2018 2:22 AM in response to tobin_Mac



Top Processes by Network Use:

    Process Input / Output (Source - Location)

    mDNSResponder 232 KB / 11 KB (Apple)

    apsd 9 KB / 8 KB (Apple)

    netbiosd 14 KB / 2 KB (Apple)

    AddressBookSourceSync 10 KB / 5 KB (Apple)

    SystemUIServer 0 B / 64 B (Apple)


Virtual Memory Information:

    Available RAM 767 MB

    Free RAM 19 MB

    Used RAM 3.25 GB

    Cached files 748 MB

    Swap Used 8 MB


Software Installs (past 30 days):

    Install Date Name (Version)

    2018-11-28 Pages (7.0)

    2018-11-29 Numbers (5.0)

    2018-12-09 EtreCheck (5.1)


Clean up:

    ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist

        /Applications/ZipCloud.app/Contents/Resources/Utility.app

        Executable not found

    ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist

        /Applications/ZipCloud.app/Contents/Resources/Utility.app

        Executable not found


Diagnostics Information (past 7 days):

    Directory /Library/Logs/DiagnosticReports is not accessible without Full Drive Access.


End of report

Dec 9, 2018 2:16 AM in response to lllaass

EtreCheck version: 5.1 (5020)

Report generated: 2018-12-09 19:35:27

Download EtreCheck from https://etrecheck.com

Runtime: 14:36

Performance: Poor

Sandbox: Enabled

Full drive access: Disabled


Problem: Computer is too slow


Major Issues:

    Anything that appears on this list needs immediate attention. 


    No Time Machine backup - Time Machine backup not found.

    Failing hard drive - This machine has an older, mechanical hard disk that appears to be failing.

    Adware - Adware detected.

    Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.


Minor Issues:

    These issues do not need immediate attention but they may indicate future problems. 


    Out of RAM - This machine is running short on RAM and has a mechanical hard drive, reducing the speed of the virtual memory system.

    Clean up - There are orphan files that could be removed.

    Limited drive access - More information may be available with Full Drive Access.


Hardware Information:

    Mac mini (Late 2014)

    Mac mini Model: Macmini7,1

    1 1.4 GHz Intel Core i5 (i5-4260U) CPU: 2-core

    4 GB RAM - Not upgradeable

    BANK 0/DIMM0 - 2 GB DDR3 1600 ok

    BANK 1/DIMM0 - 2 GB DDR3 1600 ok


Video Information:

    Intel HD Graphics 5000 - VRAM: 1536 MB

    DELL S2240L 1920 x 1080


Drives:

    disk0 - APPLE HDD HTS545050A7E362 500.11 GB (Mechanical - 5400 RPM)

    Internal SATA 3 Gigabit Serial ATA

        disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

        disk0s2 [APFS Container] 499.90 GB

            disk1 [APFS Virtual drive] 499.90 GB (Shared by 4 volumes)

                disk1s1 - Macintosh HD (APFS) (Shared - 174.20 GB used)

                disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)

                disk1s3 - Recovery (APFS) [Recovery] (Shared)

                disk1s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used)


Mounted Volumes:

    disk1s1 - Macintosh HD 499.90 GB (321.75 GB free)

        APFS

        Mount point: /


    disk1s4 - VM [APFS VM] (Shared - 3.22 GB used)

        APFS

        Mount point: /private/var/vm


Network:

    Interface en0: Ethernet

    Interface en5: iPhone

    Interface en1: Wi-Fi

        802.11 a/b/g/n/ac

    Interface en4: Bluetooth PAN

    Interface bridge0: Thunderbolt Bridge



Dec 5, 2018 1:04 AM in response to tobin_Mac

Yes reboot means restart.

If it is not working let me explore further. I need few answers, if possible...


1. After you kill the process does it re-appear again (Without rebooting)?

2. If so after how much time?

3. Does the process' memory and cpu usage increases over a time span?

4. Try attempting "Force Quit Applications", does it resolve the issue?

Dec 7, 2018 5:02 PM in response to SravanKrA

Hi Madhu,


Thanks for your time I really appreciate it. Please find your questions and my answers below:


1. After you kill the process does it re-appear again (Without rebooting)?

Ans: Yes


2. If so after how much time?

Ans; After 2 minuts


3. Does the process' memory and cpu usage increases over a time span?

Ans: Yes

Memory will be like GBs insted of MBs


4. Try attempting "Force Quit Applications", does it resolve the issue?

Ans: Not helping at all

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my mac mini is getting slower and slower, and while checking activity monitor I fount ZObSuEst is using huge amount of memory. Please help me to solve this problem.

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