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How to unlock iCloud account

Dear sir,


User uploaded fileUser uploaded fileI have been using Iphone X for a couple of months now with the Icloud account *** Yesterday I was trying to update the software of my phone and suddenly, the account has been locked for Security reason. To unlock that, requires verifying the identity. Sadly, I have forgotten all the information including password of the Icloud account.

Therefore , neither I can sign in nor I can sign out from the existing Icloud.

Here are 2 photos attached below to understand the problem.

Waiting for your kind reply with a way to unlock or recover the Icloud account.



Best regard,

Robel

From ***



[Personal Information Edited by Host]

Posted on Dec 1, 2018 5:36 AM

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3 replies

How to unlock iCloud account

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