Apple watch stuck on provisioning/deprovisioning ( Series 4 GPS+cellular a2008)

I use the new series 4 watch (GPS + Cellular) bought in india A2008 version,My data was working on watch properly But one day i had to change the sim urgently on my phone,

Now my watch is not able to set up data, Contacted apple they said contact airtelSpoke to airtel they deactivated and told me to try again,

But here is the problem, whenever i try to set up the data from phone the page gets stuck on provisioning/deprovisioning screen with no buttons on it to proceed further, therefore i have to cancel it everytime.I feel really hopless as i have reset my watch again and again and my phone and airtel keeps telling me theyre working on it.But this tech is too new for indian carriers to understand. :/

Apple Watch Series 4, iOS 12.1, A2008, Cellular + GPS, AirTel Carri

Posted on Dec 2, 2018 12:39 AM

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Posted on Feb 19, 2019 2:05 AM

Finally got sorted ... explained Airtel customer care about the problem.. spoke with a supervisor.. they said a call back will be done by Airtel technical team .. technical team did not call back .. so raised the issue again with customer care senior executive (this can be done by calling Airtel and asking to talk to the supervisor) ... post which got an email from 121 that iwatch has been de linked ... after a day or so you get a message that it has been activated ... upon trying again it was resolved ..

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Feb 19, 2019 2:05 AM in response to vimalchhadva

Finally got sorted ... explained Airtel customer care about the problem.. spoke with a supervisor.. they said a call back will be done by Airtel technical team .. technical team did not call back .. so raised the issue again with customer care senior executive (this can be done by calling Airtel and asking to talk to the supervisor) ... post which got an email from 121 that iwatch has been de linked ... after a day or so you get a message that it has been activated ... upon trying again it was resolved ..

Feb 20, 2019 4:42 AM in response to applewatchsanthosh

Please contact cellular(Airtel/ Jio) outlet Store manager to talk to backend team de-activate apple watch on your Airtel /Jio number, then you should receive a confirmation message from Airtel/jio stating that deactivated apple watch. After that you can inform the same to store manager to activate the apple watch services on your mobile number.


finally you would receive confirmation message from operator: Apple watch has been paired with the iPhone device.

Jan 20, 2019 6:09 PM in response to Antsinmypant

Hi , Do you know and could you share some details of how the back end team resolved your issue? I ask this because I visited three Airtel showrooms in Bangalore and each of them promptly placed a service request and asked me to unpair/ pair my watch but the the issue remains the same. So, if you know of any info about the resolution for your issue, I would like to pass it on to the Airtel team

Jan 25, 2019 5:54 AM in response to vimalchhadva

same problem but still didn't get any solution from airtel . they reset some component from back end and telling me to re-pair watch , when i start re-pairing on mobile data its asking me enter username password then takes me to success screen and when i close that dialog its stuck on activating.

next time when i try again same steps then provisioning/d provisioning will show on page


same problem but still didn't get any solution from airtel . they reset some component from back end and telling me to re-pair watch , when i start re-pairing on mobile data its asking me enter username password then takes me to success screen and when i close that dialog its stuck on activating.

next time when i try again same steps then provisioning/d provisioning will show on page


Feb 12, 2019 2:42 AM in response to vimalchhadva

Same issue.. calling Airtel help again and again... just received a message from them saying we have activated apple watch on your airtel mobile.. but in reality when I login it says proceed to disconnect your iwatch.. have gotten rid of the provisioning page, but not completely solved the problem.. any suggestions? should i wait for 24 hours ? repair watch?

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Apple watch stuck on provisioning/deprovisioning ( Series 4 GPS+cellular a2008)

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