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Charging port Damaged by me?

Im having trouble charging my iPhone 7plus. I’ve tried different cords, plugs, and outlets and the only way my phone will charge is if I hold it at a certain angle (annoying)! i purchased the brand new phone in Feb 2018 and even though it’s under a year old and within the Apple manufactors warranty im forced to pay the $199 deductibl from Asurion and Verizon’s warranty department threatened a possible damaged phone fee of up to $500 if they send me a refurbished phone and they discover my charging port issue is due to damage not defect. Any suggestions?


FYI I had paid $199 deductible last July to asurion and since then had 6 replacement phones from July to October of 2017. No compensation or credit. Just a bunch of “sorrys” and scripted information from Asurion reps and managers.

iPhone 7 Plus, iOS 11.4, Help iPhone 7 Plus Will not charge

Posted on Dec 2, 2018 10:03 PM

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Charging port Damaged by me?

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