my desktop slot drive won't show disk on desktop and won't eject disk in slot.
I tried the eject key, but nothing happens. I did a restart and held the mouse button down and still won't eject disk.
iMac, OS X El Capitan (10.11.6)
I tried the eject key, but nothing happens. I did a restart and held the mouse button down and still won't eject disk.
iMac, OS X El Capitan (10.11.6)
Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
That's pretty typical of an optical drive. Even the better models of those drives aren't particularly reliable, and having the internal optical drive replaced was a fairly normal occurrence with a Mac.
Is this particular optical drive an internal drive in a desktop, or an external drive attached to a desktop?
Here's a reasonable list of options for getting the optical media to eject:
Failing that, it's probably then time for a repair.
Also check if there's still a disk in the drive. I've made that mistake on occasion.
This is an internal drive desktop issue. Thanks for the other tips. I've tried those before with no success. Looks like in for repair is in order.
Thanks for the help.
Thanks for ur suggestions! Use of another account worked, much appreciated!
You are welcome.
my desktop slot drive won't show disk on desktop and won't eject disk in slot.