Micro scratches on new iPad pro out of box
iPad Pro Wi-Fi, iOS 12.1, 2018
Exchange it!
iPad Pros are expensive, get another new unit and check it out in the store before you leave.
Also, you are going to exchange it, power it up in the store to make sure everything is functioning normally.
Good Luck to You!
I would return it instead of exchanging. Then I'll buy another one. Apple normally gives you a product in a plain box. Who knew what's in there. It could very well be a refurbished product.
Whether or not to exchange it is up to you. If you bought it from an apple store you have 14 days to do so. Other retailers may have different policies and your return may be subject to a restocking fee, so you'd need to look into the return policies and make the decision that works best for you
Thanks Michel!
Thanks for your thoughts Skydiver!
Micro scratches on new iPad pro out of box