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Xandretin Author

Level 1

4 points

Scratch on new iPad purchase and received yesterday

Hi there! I have just received my brand new iPad but realised that there is a scratch at the bottom of the ipad. Is there any way to do an exchange for a brand new ipad?

iPad, iPadOS 13

Posted on Apr 17, 2020 2:02 PM

Top-ranking reply

ChrisJ4203

Level 10

230,636 points

Posted on Apr 17, 2020 2:18 PM

If you purchased it from Apple online, you need to contact them.

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Scratch on new iPad purchase and received yesterday

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