iPhone XR - microphone issue ?

I think we have established in this discussion it is not a case ("try talking on the phone with the cover closed"). No one at the Apple Store I visited multiple times had ever heard of the issue. My gut instinct is that people who are experiencing this think it is their carrier's fault, therefore they never bother to mention it to Apple.

Didn't help with my XR. Noise cancellation is off (to be clear, that's the switch showing WHITE). People still complain about the microphone cutting out/muffled sounding occasionally. And I am running iOS 12.4.

I 100% agree, I’m on my 3rd phone, still with same issue and no resolve. I have been on this case for 7-8 months. They tried to record a few profiles on the phone and send them to Apple two times, months apart, but the files are too big to send and never go thru. Such a runaround... they could have bought me 5 new IPhones with the labor of Apple employees and my time on this!

I have a similar problem on my new iPhone XR. While talking on the phone with the phone to my ear and the mic in front of my mouth, people can hear me. If I so much as pivot the lower end of the phone down from my mouth, people can no longer hear me. It works fine when on speaker or using ear buds. Something definitely wrong with the mic fading off if not directly in front of your mouth.

My XR microphone worked for phonecalls and voice memos. But not for taking videos as there would be a lot of hiss and patchy underwater-like sound recording with silences and gaps.

After doing all the recommended suggestions including toggling of various sound options and even doing a reset that caused the loss of all my preset wifi passwords and customised settings, I finally solved the problem.

There is actually a 3rd microphone near the rear-facing camera that was covered by the rear phone protector. Cutting off a corner of it to unblock the microphone hole did the trick. All that unnecessary sweat wasted. Hopefully this helps for some of you.

try putting LTE to data only....it fixed my problem.

My Hands-free microphone is very quiet when I am talking to people they can barely hear me on my iPhone XR

The problem happened with me without a case on, and not covering the back microphone whatsoever. It is something else.

I am having issues with people hearing me when I make a phone call

Are you referring to the cell phone case?

Yes I am. As I had the same problem.

uihlein wrote:

(yes all).

Sorry to to rain on your parade, but my XR does not exhibit this problem. So another theory shot to heck.

Noise cancellation doesn’t work for me either.

Wow, thanks for sharing this. I was about to return my iPhone. Feeling so stupid now was testing microphone with all those protective covers on it.