iPhone XR - microphone issue ?

Whilst talking (trying to talk) to apple support they noted that they could hardly hear me. My signal strength is st max. So what else could it be ? Does the iPhone cr have a microphone problem ?

Posted on Dec 4, 2018 8:48 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 17, 2018 9:12 AM

My XR microphone worked for phonecalls and voice memos. But not for taking videos as there would be a lot of hiss and patchy underwater-like sound recording with silences and gaps.

After doing all the recommended suggestions including toggling of various sound options and even doing a reset that caused the loss of all my preset wifi passwords and customised settings, I finally solved the problem.

There is actually a 3rd microphone near the rear-facing camera that was covered by the rear phone protector. Cutting off a corner of it to unblock the microphone hole did the trick. All that unnecessary sweat wasted. Hopefully this helps for some of you.

47 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone XR - microphone issue ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.