Safari can’t open BlogSpot hosted sites!

Question

Level 1

70 points

Safari can’t open BlogSpot hosted sites!

Since this morning I can't view mine or any other BlogSpot hosted sites! The following error message keeps being displayed:

Safari can’t open the page http://johnhood.blogspot.com/. The error was: “lost network connection” (NSURLErrorDomain:-1005)

Blogger's Status page suggests no problems (at present) and Windows users have been able to view my site sans problems.

I have sent a bug report to Apple. However, I'd be most grateful if someone would please check to see whether or not my site loads OK? Thank you.

Intel Core 2 Duo 2.16GHz, 1GB, 250GB, 20"W TFT, SuperDrive, Mac OS X (10.4.8)

Posted on Feb 28, 2007 1:23 PM

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Answer 1

Feb 28, 2007 1:47 PM in response to John Hood

Hi John

In your Network Panel>TCP add these DNS codes in the DNS servers box (separate lines)

208.67.222.220
208.67.220.222

Then, click "apply"

Restart Safari

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Answer 2

John Hood Author

Level 1

70 points

Feb 28, 2007 2:00 PM in response to Hawaiian_Starman

Thanks for the tip! I applied the DNS codes and unfortunately it hasn't resolved the issue. Presumably it is a problem with my ISP?

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Answer 3

Mar 1, 2007 12:53 AM in response to John Hood

Forgot to mention the site loaded on my machine in both Firefox and Safari with no problem.

It may be a problem with ISP. Keep me posted.

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Answer 4

carol UK

Level 1

6 points

Mar 1, 2007 4:12 AM in response to John Hood

Having exact same problem as John. No blogspot sites will load. Are you on Telewest/Virgin Media? Have tried DSS solution to no avail. Have same problem with Firefox. Have tried with and without firewall - have no proxies checked. Hope someone can help. I will try tech support at the ISP but sadly have found them Mac illiterate in the past.
Many thanks

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Answer 5

John Hood Author

Level 1

70 points

Mar 1, 2007 5:56 AM in response to carol UK

Yes, I am with Virgin Media! Well looks like we've jointly solved this issue! I'll contact Technical Support too.

Please post any progress you may have made in the meantime.

John

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Answer 6

carol UK

Level 1

6 points

Mar 1, 2007 8:56 AM in response to John Hood

I called tech support at Virgin media and they were useless said we had to contact blogspot. I am going to email blogspot. It is very frustrating.
thanks..

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Answer 7

carol UK

Level 1

6 points

Mar 1, 2007 9:06 AM in response to carol UK

tried to email blogger but cannot find address - I don't have a blogger account myself...have you had any lucky with finding info from Blogger.. I am going out for the evening but will chekc back here when I get home.. many thanks

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Answer 8

John Hood Author

Level 1

70 points

Mar 1, 2007 10:54 AM in response to carol UK

I've spoken to Virgin Media and sent an e-mail to Blogger. In my case Technical Support was most helpful and they are investigating the problem and will follow-up in due course. In the meantime, I have noted that there appear to have been problems with Blogger. However, nothing pertaining to what we're experiencing!

Out of interest can you access: http://www.iconfactory.com/

I haven't been able to since Monday and have been assisting IF with troubleshooting.

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Answer 9

carol UK

Level 1

6 points

Mar 1, 2007 2:54 PM in response to John Hood

cannot load iconfactory hmmm. all the other sites have been blogspot...and I tried at least 10 of them...but all other sites seem to load OK. Glad you had better luick with Virgin - I was told, when I pressed, "are you 100% sure that this has nothing to do with the ISP?" yes 100%. Hmmmm.
hope you get some answers. I await with bated breath.

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Answer 10

John Hood Author

Level 1

70 points

Mar 2, 2007 6:12 AM in response to carol UK

No new developments! Very frustrating.

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Answer 11

carol UK

Level 1

6 points

Mar 2, 2007 6:30 AM in response to John Hood

agree with you on the frustrating part. Just checked the cable modem logs and I have Error on the 26th - unit update failed and then on the 28th another Error - MAC filters. Add MAC address can't add entry. Table is full.
and 8Debug - Bridge ethernet hook. Failed to learn CPE MAC address
you didn't get a name from the Vigin Media tech support did you..? anyway I am going to try again with this info to hand.

BTW are you on a wireless network? I am with Belkin router..
have tried so many things...

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Answer 12

John Hood Author

Level 1

70 points

Mar 2, 2007 6:42 AM in response to carol UK

I've checked my log and it's reporting the same issues! My iMac is currently connected via Ethernet.

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Answer 13

carol UK

Level 1

6 points

Mar 2, 2007 6:50 AM in response to John Hood

can u try the person with Virgin again? - I just tried and was told again that this had nothing to do with them..
IMHO - it either has to do with them or Blogger...by my reckoning as can't be safari - does the same thing haoppens with Firefox ..or connection. thanks

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Answer 14

John Hood Author

Level 1

70 points

Mar 2, 2007 7:16 AM in response to carol UK

I'm still waiting for a response from Virgin Media. Firefox is unable to make a connection with any BlogSpot sites. No word from Blogger Technical Support, will post on their forum. Ostensibly it would be simpler if the 'fault' lies with Blogger.

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Answer 15

Mar 2, 2007 10:44 AM in response to John Hood

Hi John

Seems like it may be an ISP problem in the UK. To be sure, I accessed the page again this AM - the load was a little slow, but that may be my own ISP stuff.

So there's no question about my actually accessing the site (via Safari) from here:

Cheers

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