Adobe Illustrator 10 Installation Problem

Question

Level 2

235 points

Adobe Illustrator 10 Installation Problem

Ok so I now own a new Macbook and just tried to install the Adobe Illustrator 10 but it just crashes and fails when I try to install it. I know the disks are fine because I have installed it on my Quicksilver G4 with the Tiger as well, have never had a problem installing till getting this new Macbook.

I get to the part of installing the serial key then it just crashes. As well my G4 does not have the Classic environment either and still installs perfectly.

Any ideas as to why it will not work?

Thanks

PowerMac QuickSilver 733, Mac OS X (10.4.9), Macbook ~ 2Ghz ~ 160GB ~ Tigercharged

Posted on Mar 15, 2007 3:25 PM

Reply

Answer 1

ilpw

Level 1

0 points

Mar 15, 2007 10:31 PM in response to Darryl M

the same thing happens to me! i had it installed before, worked fine. but this past week it won't open. it just gives me errors. my friend has been having the same problem.

Reply

Answer 2

Mar 15, 2007 10:46 PM in response to Darryl M

See this:

http://www.adobeforums.com/cgi-bin/webx?14@@.3bc2f65c/0

Reply

Answer 3

Darryl M Author

Level 2

235 points

Mar 16, 2007 4:23 PM in response to Darryl M

I actually found out its because of Rosetta. As soon as Microsoft gets their hands on things everything goes in the toilet.

Reply

Answer 4

Mar 16, 2007 4:38 PM in response to Darryl M

Microsoft has nothing to do with Rosetta.

Reply

Answer 5

Adam White

Level 4

1,325 points

Mar 16, 2007 5:15 PM in response to Plecostomus

I am using Illustrator 11 and it works just fine. Not sure exactly what the difference is between 10 and 11 since I have only had 11 since working with AdobeCS.

Just thought I would chime in here.

Adam

Reply

Answer 6

Darryl M Author

Level 2

235 points

Mar 17, 2007 6:40 AM in response to Plecostomus

It has everything to do regarding Microsoft. It was developed in order for PowerPC based application can run on Intel based Macs.

There would be no software issues with PowerPC based Macs and Rosetta would not be required.

Reply

Answer 7

TroyAllen

Level 2

280 points

Mar 17, 2007 8:29 AM in response to Darryl M

1). Microsoft has nothing to do with it. Microsoft supplies only the "operating system". They don't build PC's and just because Macs use the Intel cpu doesn't mean it's a DELL. Apple still uses their custom hardware and firmware to run their own operating system on their products. It's Adobe and the other software developers that need to supply the native software.

2). Apple, Inc decided to switch to intel, so the PowerPC days are over. Bill Gates doesn't run Apple. Steve Jobs does. People, live with it.

Reply

Answer 8

Darryl M Author

Level 2

235 points

Mar 17, 2007 2:48 PM in response to TroyAllen

You don't understand my point. If there were no Intel based chip, installation would be fine was what I am getting at. Your both actually correct though, I'm blaming the wrong company, my apologies to Microsoft, the 2 members who posted regarding Microsoft is not at fault are 100% correct. But we will definitely not see a patch from Adobe and since PS7 was a completely new cocoa app but Illustrator was merely ported over, hence the reason PS7 installs perfectly.

But at least the migration wizard does a good job an actually installs Illustrator 10 and it works perfectly.

Reply

Answer 9

D.Berk

Level 3

995 points

Mar 17, 2007 3:40 PM in response to Darryl M

I have a MacPro and a Macbook. I have no problems running Adobe software. But I don't use CPU meters, stopwatches, fan diagnotics, heat sensors either to check my Macbook every hour, So I'm not too concerned if it's 2 seconds slower.

Reply