built-in iSight in black & white mode while my external USB webcam is color

Hello --bill

Disconnect your USB Webcam and try all of Apple's suggestions re: Built-in iSight in How to Troubleshoot iSight.

By the way, if you need to post back because the troubleshooting suggestions do not help, please answer a few questions.

(1) Is your OS X Maintenance up to date?

(2) Is the problem the same for all applications and user names you tried?

(3) Are you using iChatUSBCam, iGlasses, or some other third-party app that might have been set to display this effect?

(4) Is your system info correct that you are running 10.4.8?

(When you decide to update to 10.4.9, a few iNtel Mac users have reported missing data after the update, so you should consider backing-up your MBP's Home Folder, or at least your MBP's important data, before updating.)


Jim

Mac OS X (10.4.9)  G5 DP 1.8  External iSight

Hi Bill:

If you're running iGlasses, you should see an option for "iGlasses Settings" in iChat's Video menu. Select that option to bring up the iGlasses window. Then, from the iGlasses menu, pick "Standard". This should reset the camera to default settings (color).

Thanks,
Kne

You're welcome, bill

(1) In this question, I was asking about Mac OS X Maintenance.&ensp:Do you preform regular maintenance, and have you run your maintenance routine recently?

(2) You can test the camera by launching Skype and looking at the image in Skype > Preferences... > Video.

You did not mention whether the problem persists when you try iSight using a different user account.&ensp:What were those results?

(3) Use Kne's suggestion for checking iGlasses settings in iChat.

(4) What do you mean, "UGH!"?

We will try to provide more specific suggestions based on your answers.

Cheers,
Jim

Mac OS X (10.4.9)   G5 DP 1.8  External iSight

Also go to System Preferences > Displays and check the setting is for Millions of colours.



4:13 PM Monday; March 26, 2007