Audiobooks & Apple TV - Apple's dirty little secret?

I have been playing with my new Apple TV since 3pm yesterday and I love it. Works as expected. I can see the hooks for future firmware updates to enable direct purchases and other niceties.

However, there is one complaint I have about it. Audiobooks. The only audiobooks that will play on Apple TV are the audiobooks you buy from the iTunes Store. I buy mine through Audible.com.

I can play audiobooks from Audible.com or from the iTunes Store on my iPod and also in iTunes, so why is Apple preventing me from listening to my audiobooks through Apple TV? Enquiring minds want to know.

I'm a loyal Apple customer since the Apple II days. I have used a Mac since '84. I've converted more PC users to Macs than I can count, but this smacks of Apple strong arming their customers, forcing them to shop in their on-line store. What do you guys think? It just doesn't make sense. I mean, Apple isn't preventing me from accessing MP4,MP3 or AAC files I didn't buy in the iTunes Store. Why audiobooks? Why? Why? WHY?!!

Apple, if this is the result of some kind of contractual conflict, please come forward and tell us so we'll understand the issue, and more importantly so it doesn't leave us with a bad taste in our mouths.


G5 2.5gHz PowerMac, Mac Mini Core Duo Mac OS X (10.4.9)

Posted on Mar 23, 2007 9:46 AM

Reply
26 replies

Apr 9, 2007 3:36 PM in response to Moumea

PS. Apple does not yet have a link to send feedback about the AppleTV, so I used the iTunes feedback area to request/complain about Audible. That is here:

http://www.apple.com/feedback/itunesapp.html

Hopefully folks who are interested will join me in letting Apple know that Audible is an important part of our iTunes experience, and that we would like to have it on the AppleTV.

May 2, 2007 1:39 PM in response to Moumea

Wait a minute... didn't I see where Audible signed a deal to make its catalog available through ITMS? If you bought them through Audible, they'd be in Audible's DRM scheme, but since Audible's stuff is also available on ITMS (is it still?) short of making their customers re-buy everything in FairPlay, it'd be easiest for Audible to strike a deal with ITMS to allow you to re-download your stuff through ITMS, and problem solved.

Jun 20, 2007 12:15 PM in response to Moumea

The official word--at least via tech. email--is now this. Audible says it is Apple, that they have tried to make it work, but Apple isn't allowing the format even though they have it in iTunes and on the ipod. If this bothers you--and it does bother me--will you please take the time to make your fellings known to Apple on the above listed feedback site.

From Audible:

"As per your email, unfortunately this device is not compatible with Audible. The manufacturer of the AppleTV has chosen not to make this device compatible with the .aa file format. To make a device compatible with the .aa format means supporting our encryption, this protects the publishers’ copyrights as well as implementing key usability features, such as section navigation and resume playback. Each manufacturer must be willing to alter the device firmware to make it compatible with Audible. Some manufacturers do not wish to make this change. This is why some devices are not compatible with our content. As we become a more noted household name I’m certain manufacturers will be more accommodating with respect to Audible and allow for the necessary changes. So as of now we have done everything on our part as we at Audible would love to be compatible with the AppleTV but as of now Apple does not want this device to be compatible with our product, please remember that it is always up to the manufacturer of the device to decide whether or not they want it to be compatible.

Thank you and have a nice day!"


a bunch of Macs Mac OS X (10.4.9)

Sep 6, 2007 4:55 AM in response to Moumea

So... does this mean you kept your ATV? I was just curious because you said you weren't interested in trying to make your protected files work with ATV and would return it.

If you did end up keeping it, you might still want to consider those methods -- as Brody said, we can't discuss them here but a simple Google will reveal the process (which is surprisingly easy, quick and free) and then you can have the functionality you desire.

And do remember that posting at the feedback link you found is the only way Apple folk will ever hear your dissatisfaction (mods do frequent the forum but no one who can or would do anything about this situation from Apple will ever see this).

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Audiobooks & Apple TV - Apple's dirty little secret?

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