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QuickTime logo with a question mark on it

Some websites i go to show a picture or video instead a faint quicktime logo with a question mark shows up. How do I get rid of it and show the picture or video instead?

hp pavilion 750n, Windows XP

Posted on Mar 30, 2007 1:10 AM

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30 replies

Jul 24, 2007 5:48 AM in response to Help Me!!!!!

hi i have internet explorer 7 on my pc with xp home edition
i have 2 accounts with the bebo web site just resently ive discovered that my music video content will not play for me nor will my widgets or other media content that i have set up. when i go to other pc and view my accounts everything is playing perfectly. but on my own pc i cannot see anything only a white box with a quick time logo and a question mark in the middle of it and a bar asking to press spacw bar to activate this control i would appreicate so direct and factual assistance in resolving this issue as it is most annoying.
ive tried to see if my other accounts are affected like my youtube video playback and its not all videos play back in youtube perfectly. ive been in touch with bebo and they are not a lot of help to me at all i find their technicial care to their subscribers totaly unacceptable

Jul 24, 2007 5:51 AM in response to Help Me!!!!!

hi i have internet explorer 7 on my pc with xp home edition
i have 2 accounts with the bebo web site just resently ive discovered that my music video content will not play for me nor will my widgets or other media content that i have set up. when i go to other pc and view my accounts everything is playing perfectly. but on my own pc i cannot see anything only a white box with a quick time logo and a question mark in the middle of it and a bar asking to press spacw bar to activate this control i would appreicate so direct and factual assistance in resolving this issue as it is most annoying.
ive tried to see if my other accounts are affected like my youtube video playback and its not all videos play back in youtube perfectly. ive been in touch with bebo and they are not a lot of help to me at all i find their technicial care to their subscribers totaly unacceptable

Sep 13, 2007 8:04 AM in response to Help Me!!!!!

I'm on a MacBook Pro running OS X 10.4.10. Firefox 2.0.0.6

I recently had this problem after updating QT to 7.2. I'd open Firefox and would see the QuickTime logo with a question mark on many websites. After doing some poking around, I was able to resolve the issue doing the following:

1. Close out of Firefox
2. System Preferences -> QuickTime -> Advanced tab.
3. Uncheck "Enable Flash"
4. Click "MIME Settings" button
5. Under "Miscellaneous", uncheck Flash media.
6. Close out of System Preferences and relaunch Firefox...it's all good 🙂

This worked for me. Hope it works for you. Good luck!!

~JoeYamada.com

Sep 15, 2007 4:28 AM in response to Help Me!!!!!

Ok, I can watch YouTube, I can use QuickTime as a stand-alone. I can see SOME but not all of the music/movies on websites. Last weekend, I upgraded to the newest QT and even purchasedt the Pro version. Sunday, I couldn't get the Pro to work. I uninstalled and reinstalled so many times I lost count. Never could get it to work, however, I could view everything on the websites. I could also view the content on the stand-alone. Monday morning, the Pro worked.

Now, Pro works, the stand-alone works, some of the website content works, but some doesn't. This is ridiculous. Had I known all this, I wouldn't have wasted my money.

I have tried it on Foxfire, IE7, and AT&T Yahoo browsers. I even tried Netscape. Same thing on all browsers. This could not possibly be my computer, there just seems to be too many people on too many different computers with the same problems.

Sep 17, 2007 3:49 AM in response to TJ6

my experience is it does not matter which browser is used and I have used five different ones. I get the Q/ ? in all broswers except I.E. where the screen flashes once when Quicktime tries to open. With Quick time installed i can not open the streaming audi/video from the same site I was able to when I uninstalled Quicktime. I need this program to open MP 4s sent from my wifes MAC and to open other slide shows. I tried making certain prefrences were Ok as and setting a different media player as my default, but still Quicktime opens first and is not compatible with some media players from reputable web sites such as CBS News.
Apple does not have their act together if they can let this matter go so long I too spoke to them months ago and no results has shown up yet.
Idea or sound solutions most welcome.
Grouchomarx

Sep 17, 2007 3:55 AM in response to obscure

happens on all my browser until I uninstall Quicktime which is needed for obvious reasons. Tried it using Mozzilla, firefox, netscape (2 versions) and in I.E. something different happenes the screen flashes once when I tried to get podcasts or streaming audio from well know reliable website such as CBS News
Apple in New York had absoloutley no answers and never heard of the issue before. Hard to beleive considering so many have complaints,
Person offering real solution gets sainthood status.
Grouchomarx

Dec 11, 2007 1:43 AM in response to joeyamada

Had same problem as all above QT logo with question mark. My wife does not as she has not got qt pro. Apple have just left this .
Tried this but have no flash media in miscellaneous.

1. Close out of Firefox
2. System Preferences -> QuickTime -> Advanced tab.
3. Uncheck "Enable Flash"
4. Click "MIME Settings" button
5. Under "Miscellaneous", uncheck Flash media.
6. Close out of System Preferences and relaunch Firefox...it's all good

Did anybody ever solve this ?

QuickTime logo with a question mark on it

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