HP 4150 printer

Question

HP 4150 printer

I just bought an HP 4510 All-In-One printer. I used the Mac disc that came with it and ran the setup. After installing the software the HP Printer Setup Assistant window popped up. It said that it will gather information to set up the printer. I clicked 'Next'. The window says 'Select your HP device', only there is nothing there to select. 'Next' is subdued, so my only choice is 'Back'. I went to HP's support site and selected the option to chat with an online technician. It's been 'Connecting...' for about 20 minutes now.

The printer is connected via the USP to the AirPort Extreme. I am connected to the Internet through the AirPort Extreme now.

I'm using a PowerBook G4 running OS X 10.4.9

How do I set up the printer?

PwerBook G4, Mac OS X (10.4.9), AirPort Extreme

Posted on Apr 15, 2007 11:50 AM

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Answer 1

Apr 15, 2007 11:58 AM in response to Mackie Messer 2

Use the Apple Printer Setup Utility and Browse for the device to see if you can find it. Perhaps a Restart of the AEBS would be in order as well.

Note that when you connect an AIO printer to the USB port of an AEBS(g), you are limiting the useful functionality to strictly printing.

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Answer 2

Apr 15, 2007 12:24 PM in response to Bruce Thomson

I've plugged the printer directly into the computer. I reran setup. This time I was able to slect the printer. I can print when the printer is connected directly to the computer, but not when the printer is connected to the AirPort.

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Answer 3

Apr 15, 2007 12:30 PM in response to Mackie Messer 2

Sharing a printer from Airport Extreme USB port:

http://docs.info.apple.com/article.html?artnum=107456

Troubleshooting:

http://docs.info.apple.com/article.html?artnum=107418

How to tell if a printer is connected:

http://docs.info.apple.com/article.html?artnum=107455

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Answer 4

Apr 15, 2007 12:49 PM in response to Bruce Thomson

I went to the troubleshooting page. Per the instructions I powered down the printer and unplugged the AirPort. Making sure the USB was connected, I plugged the AirPort back in. There were no OS updates to download. I looked at the firmware update, but it says I need AirPort Utility 5.1. I don't seem to have that; only AirPort Admin Utility. I checked the summary in AirPort Admin Utility, and the printer is listed as depicted on the screenshot. I tried printing a test page, but it didn't work.

Since my other printer (HP 3520) had the same problem (I bought a newer printer in the hope that it would work), and since I can print when connected directly to the computer, this looks like an AirPort problem.

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Answer 5

Apr 15, 2007 12:52 PM in response to Mackie Messer 2

Well, you don't need the Airport Utility 5.1 as that was released specifically for support of the new Airport Extreme 802.11n model.

So, again, use Printer Setup Utility and Browse for the printer that you know is connected to see if you can set it up that way. Another test: from any app, File menu -> Print -> Printer: Bonjour Printers and see if it appears there.

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Answer 6

Apr 15, 2007 1:04 PM in response to Bruce Thomson

I went to Print|Bonjour Printers|HP Photosmart C4100 series from Safari. It tried to add the printer, but said an error occurred.

I went to System Preferences. HP Photosmart C4100 series is listed under Printer, and the box is checked under In Menu. When I go to Printer Setup Utility there is a largely blank window with an Apply Changes button. It has a drop-down menu that says Installable Options. When I click on the up/down arrows I can choose Name & Location or Printer Model. Printer Model has HP Photosmart C4100 series greyed out in a drop-down menu. (i.e., the printer or drop-down menu cannot be selected.) The Model Name window is empty. Name & Location has the printer name (which I can change) and location (which is the name of my computer.

There doesn't appear to be anything to do in Printer Setup Utility.

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Answer 7

Apr 15, 2007 1:22 PM in response to Mackie Messer 2

Here is an unofficial list of various vendors' printers known by experiment and/or reports of other users to be compatible with Airport Extreme:

http://www.ifelix.co.uk/tech/1013.html

I don't see the HP 4150 here. Is it a new product?

I'm sorry but I have no other ideas. Perhaps iFelix will see this thread and have a suggestion.

Perhaps this related forum can help. Search for references to 4150

http://discussions.apple.com/forum.jspa?forumID=1016

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Answer 8

Apr 15, 2007 1:50 PM in response to Bruce Thomson

The manual says 2006, so it's not 'new' new. I didn't see the 4150 on the 'will not work' list. (The 4110 is on the 'will work' list.)

The frustrating is that as a fairly recent convert to Macs, I tell people how easy they are and how they 'always work'. This has been the case until I went wireless last month.

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Answer 9

Apr 15, 2007 3:53 PM in response to Mackie Messer 2

Maybe a tip here:

http://discussions.apple.com/thread.jspa?threadID=856949&start=15&tstart=0

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