task server user and password in ARD 3.0

OK, so you have a separate serial number registered for each copy of ARD, yes? If that is the case, then you have a chance of getting a task server to actually work. Not sure why that sticking point was so difficult to get past - the serials should have been clearly there for each copy of ARD unless you didn't buy two copies, but anyway....

The user name and password the task server is asking for is a user and password on the task server that has administrator privileges and is set up in the Remote Desktop privilieges for full ARD access. Make sure that the preference to "Use Task Server on this computer" checkbox is set in the Task Server preferences in the ARD administrator on your task server system.
Then presuming that you do indeed have a separate serial number for each copy of ARD and that the copy on the task server has been registered, then using that user ID and password should work.

From all the information I've ever received, you must have two separate serial numbers, one for each copy of the Apple Remote Desktop administration application you have installed. Otherwise the second copy will not correctly function as a task server. At this point that's all the answer I can give you.

If, as I've been asking, you feel that you have a valid serial number from Apple that should work on more than one copy of ARD, it would be really helpful if you could provide exactly how that license reads and from where you got it. Then I can check with my contacts at Apple to see if that's really going to work. As I also said, I've never heard anything from Apple about any sort of multiple-copy license and certainly not a multiple-copy serial number. I can't say it's impossible, but I've never heard of one and it goes against everything I've been told about ARD licensing and functionality.

I have a 3 machine serial number license

Sorry? A 3-machine serial number for ARD 3? I've never seen or heard of any such license. The ARD administrator has, in every installation I've done or encountered back to version 1, required separate serial numbers for each installation (ARD 3 definitely checks the network for duplicate serial numbers and deactivates some functions if it finds a duplicate). Please confirm that these "license" is for ARD, and let us know from whom and how you got it, as it's not listed anywhere from Apple that I can find.

From where did you get this license (a URL to the Apple web page would be helpful), and how exactly is it described in the license document? Again (and I can state this from a lot of beta testing back to the first version), the Apple Remote Desktop administrator application requires individual serial numbers for each system it's installed on. Nothing I can find anywhere at Apple indicates that there is any sort of single serial number that can be used on multiple ARD installations.

Now back to the question at hand.

I don't ask this idly; this is important since it may affect how your ARD installation works and where it might fail.

Imagine having to know the serial number for installations of applications on HUNDREDS of machines

Who would possible want or need put the Apple Remote Desktop administration application on hundreds of machines?

...Not sure why that sticking point was
so difficult to get past - the serials should have
been clearly there for each copy of ARD unless you
didn't buy two copies, but anyway....

No, no, Mr. Sawyer, your 11,000+ posts don't mean a durn thing, he tried to explain to you: "The technical name is a 3 seat site license" - it's a technical thing, Dave, so don't ask why, I guess. He's not trying to pull anything sneaky, he just has access to stuff you don't and knowledge of things you could not understand. Is there anyone else here he could talk to?

MTK, I was trying to identify what sort of license he has. ARD (and I've been a seed tester since version 1) requires separate licenses for each copy of ARD running or it doesn't work as a task server (the ARD admin app checks the serial numbers across the network). Apple does not publicly sell any sort of "three-seat license" for ARD and never has, nor in my experience with ARD (which I respectfully say is pretty extensive) has a single serial number ever been valid for more than one copy. So I was trying to find out what "stuff and knowledge he has access to that I don't" to try and confirm that he had something that would indeed work in his situation.

Is there anyone else here he could talk to?

Anyone is free to contribute. I notice, though, that no one else seemed to understand the "three-seat license" either, or at least not enough to offer any suggestions. Note, however, that I did provide him with a technical answer, based on his statement that he now has two separate serial numbers for his copies or ARD.

So I will politely suggest that you're off base here and I respectfully request that you drop out of this thread unless you have a technical suggestion to make to the OP. Coming here just to slam another poster contributes nothing useful.

Please re-read my post - my tongue was so far in my cheek it was plugging my ears. I think he was trying to pull something funny - I know your credentials, and I know you've got access to info that few if anyone here has, so if there were such a license, you'd know about it. Sorry you misunderstood my 3 a.m. blathering.

Sorry, MTK, but your post seemed completely serious to me. If I misunderstood your intent, I apologize, but next time, you might want to take more care to make sure it's clear that you're joking. And in most cases, making such cracks usually just becomes flame bait, so they're probably best just avoided, no matter how tempting it may be to post a snide comeback.

Regards.

You did misunderstand my intent, but you don't have to apologize. I should not surf late at night when I have insomnia, I'm too worked up, and he just got my goat the way he avoided your questions and discounted your advice.