EPSON R270

Question

Level 1

15 points

EPSON R270

Hi,
I'm trying to install the drivers for the printer Epson Stylus Photo R270.
I plug the usb on my iMac when the process indicates me, then opens a windows with a button to add the printer to printer list, and detects it, show the printer but it can't find a proper driver so it doesn't add it to the printer list.

Any suggestions?
Thanks.
Maxi.

iMac G5 17", Mac OS X (10.4.9), 1 GB DDR, Mighty Mouse

Posted on Apr 19, 2007 7:52 AM

Reply

Answer 1

greg sahli

Level 7

25,508 points

Apr 19, 2007 10:55 AM in response to Maxi76

(I don't have that model Epson...)
Has the software installer finished installing before you try to Add the printer?

Reply

Answer 2

Maxi76 Author

Level 1

15 points

Apr 19, 2007 1:29 PM in response to greg sahli

Hi,
The software installer add the printer to the printer browser ( http://www.maxilucca.com.ar/epson/02.jpg); but it seems to not find the proper driver, watch the combo "Print Using:" it should show SPR270, but instead shows these ( http://www.maxilucca.com.ar/epson/03.jpg and http://www.maxilucca.com.ar/epson/04.jpg), and I've tried adding everyone the list shows but it doesn't work.

Thanks again.
Maxi.

iMac G5 17" Mac OS X (10.4.9) 1 GB DDR, Mighty Mouse

Reply

Answer 3

Maxi76 Author

Level 1

15 points

Apr 19, 2007 2:11 PM in response to Maxi76

It didn't solve my problem.

Reply

Answer 4

greg sahli

Level 7

25,508 points

Apr 19, 2007 4:19 PM in response to Maxi76

You need to click on More Printers and select Epson USB, then for Print Using: select all

Reply

Answer 5

Maxi76 Author

Level 1

15 points

Apr 19, 2007 5:11 PM in response to greg sahli

I did it, but it's empty ( http://maxilucca.com.ar/epson/06.png )

All Epson drivers that are on Tiger Dvd are installed.
I've tried on a pc with windows vista and it worked perfect. So it's not a hardware issue.

I just don't know what else to do.

Thanks,
Maxi.

Reply

Answer 6

greg sahli

Level 7

25,508 points

Apr 19, 2007 8:41 PM in response to Maxi76

Your OS X is defective in some way. Try Printer Setup Repair from www.fixamac.net.

Reply

Answer 7

Maxi76 Author

Level 1

15 points

Apr 20, 2007 5:53 AM in response to greg sahli

I tried with no luck.
I don't want to reinstall OSX.

Thanks,
Maxi.

Reply

Answer 8

greg sahli

Level 7

25,508 points

Apr 20, 2007 6:32 AM in response to Maxi76

I don't want to reinstall OSX.
The next idea is to download the 10.4.9 Combo updater from Apple and re-update. If that doesn't do it, the only other option I see is to reinstall OS X using the Archive & Install option.

Good luck.

Reply

Answer 9

Maxi76 Author

Level 1

15 points

Apr 20, 2007 7:46 AM in response to greg sahli

I did that too, but didn't resolve it.

Thanks,
You've been a great help, I've learned a lot.
Maxi.

Reply

Answer 10

Henry G4

Level 4

1,871 points

Apr 24, 2007 2:47 PM in response to Maxi76

Hi Maxi.

Just a question: where did you get the drivers from? Your OS X is obviously in English, but if you used the Epson install disc bundled with the printer, maybe a localized version (Latin American Spanish) may prevent the driver/utility to install correctly. Or they could be simply outdated. By the way, the Tiger bundled Epson drivers do not support that printer.

You should try the latest drivers for that printer from the Epson UK site:

Epson Site
Good Luck.

MacMini G4 1.25GHz 1GB Mac OS X (10.4.9)

Reply

Answer 11

Maxi76 Author

Level 1

15 points

Apr 20, 2007 9:13 AM in response to Henry G4

Hi Henry G4.

The drivers I tried are the ones that came with the printer, and it's in 3 languages. I also tried the english version.

I downloaded the drivers from Epson UK, but it asks me administrator privilegies, which I have, and stop installing.

Maybe if I try logging as root I can install the drivers.

Thanks,
Maxi.

Reply

Answer 12

Maxi76 Author

Level 1

15 points

Apr 20, 2007 1:01 PM in response to Maxi76

I run once again Printer Setup Repair and it detected to missing files:
/private/etc/cups/classes.conf
/private/etc/cups/ppds.dat

It suggests to reinstall OSX to repair the problem.

Could these two files be the cause of the problem? And in that case reinstalling OSX is the only way to fix it?

Thanks,
Maxi.

Reply

Answer 13

Henry G4

Level 4

1,871 points

Apr 20, 2007 2:02 PM in response to Maxi76

I don't think those files could make any difference.
The classes.conf is just a sample file from the cups.conf, and its purpose is only to explain the printer classes.
About the ppds.dat, many times it's not even present. It's generated by CUPS versions prior to 1.2 I think. You'll find it in Panther and previous iterations, or in upgraded systems (leftover file).

Try repairing permissions from the Tiger install disc.

Also, in Print Utility, Reset the Printing System (you will loose all other installed printers).

If that doesn't work, and if you don't have any other Epson Printers installed, as a last resort, you can try this:

Go to /Library/Printers and move the Epson folder to the Desktop.
Go to /Library/Receipts and move the EpsonPrinterDrivers.mkpg to the Desktop.
Then try to reinstall the Epson driver from Epson UK.

If that doesn't work, you can relocate the aforementioned file & folder if you wish (they are available in the Tiger disc, anyway).

MacMini G4 1.25GHz 1GB Mac OS X (10.4.9)

Reply

Answer 14

Maxi76 Author

Level 1

15 points

Apr 20, 2007 5:37 PM in response to Henry G4

Hi,

I've tried everything you told me. Now when I want to install the Epson driver from Epson UK an alert tells me I need more privilegies, even when I'm the only user and don't have a root password.

( http://www.maxilucca.com.ar/epson/07.png)

In other posts suggests this maybe a problem with the last update of OSX 10.4.9.

Thanks again,
Maxi.

Reply

Answer 15

Henry G4

Level 4

1,871 points

Apr 30, 2007 6:18 PM in response to Maxi76

This is a tough one...there's obviously something wrong going on, it shouldn't give you all this trouble just to run the Vise installer.

Try this (and here we go again...)

Mount the disk image, and drag the installer from within the virtual disk to the Desktop.
Control-click on the Vise installer on the Desktop, Get Info, and verify that you can Read & Write, you are the Owner of the installer, that your group and others can read it.
Something like this

Then try to run it again. If it doesn't let you install it (again), open Terminal and type:

sudo Open/path of_theinstaller (you can drag & drop it on the Terminal window next to Open)

MacMini G4 1.25GHz 1GB Mac OS X (10.4.9)

Reply