Headphones broken, what do I do to return?

no, there was no damage involved...

i was listening to music and suddenly sound stopped coming out of one side so i plugged them into my computer and sure enough, only one side of the headphone seams to be working

so what must i do to return them?

okay thnx but I'm @ the stage where its asking about what date i purchased it... and i need to know:

for "What can we help you with today?"

Do i choose "Replace a part or accessory" or do i choose "Service Product (such as ipod)" ????

hmm okay i filled everything out and what not... but now what do i do??

like are they going to send me some kind of box to send the defective headphones to them in or do i just put them in an envelope and mail it?? if so what address??

k wait, im confused. What are you telling me, either A or B??

A) They are going to send me new headphones. After I recieve the new headphones, I must send the defective headphones to them in the box that the new headphones came in.

is that what you're telling me? or is it this:

B) I must send the defective headphones to them first, then when they receive the headphones they will repair them.

Which one is it? A or B???

oh ic.. that makes sense.. thast why theres a fee if I dont send them in then I'm guessing.

So just to clear this: I just sit back and wait the for the headphones to come in, I dont gotta do anything till they come in, right?

great!! thank you so much for the help

sorry to be stupid (im canadian lol plz excuse me) but 1 more question: about how long will this take for the new headphones to arrive?? ie. days, weeks, months ???