Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook Pro Battery Update 1.2 Issues

Just installed the Battery Update 1.2 on my Macbook Pro and now when running off the battery, the system automatically shuts down when it reaches 35%. What kind of an update is this?

I didn't have any battery issues prior to installing the update, and simply updated thinking that maybe it might give me more battery life, and as it was official software, it would be rather innocuous - I was wrong.

Is there a way to reverting the software to its original state?

The battery has a cycle count of 89.

Macbook Pro 2.16GHz Core Duo, Mac OS X (10.4.9)

Posted on Apr 29, 2007 6:35 PM

Reply
17 replies

Jun 10, 2007 5:28 AM in response to Mangold

Since my post, I've spoken to Apple Customer Support [here in UK]. First they said I should just fill in details under 2006 battery exchange program, as my battery qualified for that, but when I tried to do that, MBP wasn't eligible for the battery replacement, even that the battery was.

So, another quick call to them explaining the situation, and battery is in the post - should be here some time next week.

Jun 14, 2007 3:02 AM in response to jovan

Just a small update:

Battery arrived today by courier, with a prepaid label to ship defective one back - all free of charge.

A lot of people complain of Apple Customer Service, but they do good job sometimes 🙂

MacBook Pro Mac OS X (10.4.8) CoreDuo 2.16GHz, 2GB RAM, 100GB HDD + iPod 80GB

Macbook Pro Battery Update 1.2 Issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.