Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Error 46: Could not load or find the QuickTime ActiveX control

on vista, quicktime v7.0.3 works, but not the newer version.

I get this error when trying to run quicktime.
any ideas what the problem is?
Error 46: Could not load or find the QuickTime ActiveX control

Other OS

Posted on May 3, 2007 3:25 PM

Reply
25 replies

Sep 3, 2007 10:28 AM in response to lzjw

Hmmm. Unimpressed with all this. I eventually gave in to Apples pestering to upgrade QT and then nothing worked.
Thanks to this thread and the one it links to I was able to sort this out.
For all Vista users that have followed this procedure and not got it to work. That was Me until a couple of minutes ago the secret is to turn off the User account manager. I did this and the patch worked.
Many thanks to the users and -10 points to Apple.
Huge Regards
Dave

Sep 7, 2007 4:43 AM in response to qtqt

Hi, thank you for posting your sollutions. I've tryied everything mentioned here before but nothing helped, so I was investigating it on my own ;] and I've found a sollution that worked for me. Here it is:

on my machine I had to change permissions for four (4) keys in the registry

HKEY CLASSESROOT\QTOLibrary.QTUtils
HKEY CLASSESROOT\QTOLibrary.QTUtils.1
HKEY CLASSESROOT\QTOControl.QTControl
HKEY CLASSESROOT\QTOControl.QTControl.1

1 - open RegEdit and right click on the first key and choose "Permissions", it will complain something but click "OK" and go further,
2 - now click on "Advanced" (at the bottom) and go to the "Owner" tab, here you have to choose a new Owner for the key, for me "Administrators" worked
3 - check the checkbox at the bottom and click "OK" twice to close all windows, the new setting will be visible after you reopen the "Permissions" window
4 -right click agian on the key and choose "Permissions"
5 - you should see new entries in the "Groups/Owners" at the top of the window (I had 3 new entries there)
6 - click on each and in the lower part choose "Full Control"
7 - when done click "OK" and repeat it for other three keys
8 - try to start QuickTime player, now it should start without the error 46



In case it doesn't work or you don't have such keys in the registry you'll have to trace them

1 - so google for "Process Monitor" (by Sysinternals) and run it
2 - to make the trace easier click the Filter button (or Ctrl+L) and add following entries (that's easy) (without the quotes of course):
"Process Name" "is" "QuickTimePlayer.exe" "Include"
"Result" "is" "ACCESS DENIED" "Include"
3 - now clear the window if there is already something (Ctrl+X) and try to run QuickTimePlayer.exe it should show some keys if QuickTime fails to start, then go back to the RegEdit and repeat the first part

I did so and now my QuickTime palyer works agian after trying out the posted patch and several installations and deinstallations. On my Laptop the problem was caused by installing and removing QuickTime Alternative codecs.

Good luck!

(PS-1 Sorry for my english, I'm still learning)


please post feedback if it worked, and if you think you can explain it better (for dummies) do so, I did my best

oh, I've almost forgotten to mention an important detail I think: I've fixed the problem on my normal account with administrator rights and UAC disabled.

Oct 6, 2007 9:35 AM in response to incognito3

I have added a solution to a very similar problem on the forums for MindJet's MindManager V7 under Vista. The solution (for me at least) includes ideas from this forum and includes code that I and others have tested successfully for both MindManager V7 and QuickTime V7.2.

The link to the post is:
http://www.mindjet.com/us/forum/viewtopic.php?t=1951&postdays=0&postorder=asc&st art=45

Best regards,
Mats B.

Nov 21, 2007 8:24 AM in response to MatsB

Thanks MatsB, this was an excellent solution and one that worked!

I added some keys for Quicktime 7.3 and also adapted it for a Swedish OS (Vista in my case - should work with XP as well).
That involved saving the cmd. file in DOS format to manage the Swedish characters in "Administratörer" (Administrators) and "Användare" (Users).
I also had problems with spaces in the filednames so I ironed them out as well.

Great post - I spent two working days searching for a solution before I found this. Now where did I put that invoice template? Time to bill Apple for lost revenue...

Apr 8, 2008 4:34 PM in response to qtqt

I only encountered this problem after I loaded the most current version of itunes + quicktime. I have tried (perhaps not correctly) to fix it using each of the fixes suggested in this forum. Specifically (1) I used special programs to clean/delete references to quicktime and (2) tried to change the permissions in the registry but could not do it even though user account control is turned off. I'm running Vista 32 bit. Has anyone actually talked to Apple about this? What is their position?

Error 46: Could not load or find the QuickTime ActiveX control

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.