yes, it's a 5th gen. i have tried different cords/ports/methods and all of the solutions, apart from ripping the case apart that are mentioned in this thread. i will go onto eBay to buy a new battery and replace it and if that works, that's great, but it won't restore my faith in the apple brand.
i'm not trying to start an argument with you, as my issues are obviously with apple and not a fellow user, but i have to strongly disagree and say that i think people should expect to get quite a bit more than 2 years out of a fairly expensive device like this. like i said in my earlier post, i bought my first hard-drive based mp3 player 8 years ago and that thing still works and connects to my computer just fine. i have a digital camera which i have had for 5 years and use almost everyday (which contains a rechargeable battery much like the iPod) and it is still working/charging/connecting to a computer like new as well.
if the issue with all of the iPods people are referring to in this thread is due to the poor overall life of the batteries, and that issue was a known one (and i believe it was by this point in the evolution of iPods) then apple should have made a way for the battery to be cheaply and easily replaced, which is clearly not a hard thing to do considering all of the devices where that is a reality.
like i said, i have taken such good care of this device and have rarely used it and when i do it is connected to a dock, so this issue is extremely frustrating for me, popping up with absolutely no warning.
i was a huge apple fan up until this point but no longer, especially now that i see this same thing has happened to most other people with this particular piece of hardware. if there is a known problem, the company should be doing something about it.
sure, apple stuff is very visually appealing and when it works it works well... but when i have to put 'when it works' in that sentence, that really negates the good things i once had to say about the product and the company.