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Long form FCP export to XDCAM failing

We cannot export long form projects (5min and longer) from Final Cut Pro Studio to any of our XDCAM decks. We are currently working in 35mbs at 60i.

We have successfully exported projects up to 5 minutes long. Anything longer, the export aborts and gives us an error message saying that the export failed…check to see that settings are correct.

Because of the successful short exports it would appear that either FCP or the XDCAM deck is trying to create a buffer of the project upon export.

If that is the case where would that buffer be created and what would be the weak link or setting causing the failure?

Here are some stats on our computer and software.

Power Mac G5, 2.5 GHz, 8 GB
Sonnet Tempo SATA X4P
3TB external raid, Sonnet Fusion 500P enclosure
ATI Radeon 9600 AGP 128MB

Mac OS X 10.4.8
Final Cut Pro 5.1.4
XDCAM Transfer 1.1
None of our XDCAM decks have had a firmware upgrade yet.

The only weak link I see above is the video card. The best card we can upgrade to is the ATI
Radeon X800 XT Mac Edition 256mb. It would be nice to figure out the problem before we purchase new video cards.

Any help would be appreciated.

Tim


Power Mac G5, 2.5 GHz, 8 GB Mac OS X (10.4.8)

Posted on May 14, 2007 12:36 PM

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Posted on May 14, 2007 3:27 PM

Tim I have never transferred to xdcam using the file transfer method, I use my Kona2 card and HD/SDI with 422 machine control to edit to XDCamHD So the only hope I can give you is that the Kona edit to tape works in XDCam. Last piece was 20 min short feature, no problems.
20 replies

May 15, 2007 12:18 PM in response to tallguy

We are a small station with an even smaller budget, but it is nice to know that the Kona card could solve our problem. I will keep that in mind if we can't get this worked out.

Just to add a bit more clarification I have gone through the following steps.

I double checked my settings and all of my temp files have been directed to the external raid so I am not running out of hard drive space for the export. The export status window on the first export attempt generally fails at about the 30% completed mark. If I immediately try another attempt at exporting the sequence it fails at about 15%.

This got me to thinking and I did a test with the finished sequence where I cut the 26 minute length to 2 minutes. The export worked flawlessly. I then did an 'undo' on the sequence to restore the 26 minute length and then cut it down to 3 minutes and repeated the export process. When i worked up to 9 minutes the export finally failed.

All I got was the standard error that the export failed and I should check my settings. Since the shorter tests worked I can only assume that my settings are correct and the problem lies in some problem with the length (file size) of the sequence.

Once the test failed at the 9 minute mark, I cut the sequence down to 5 minutes and it failed. This keeps me going back to a buffer problem or memory leak problem. Somehow the system or the deck is being overwhelmed by the amount of data and it is not clearing its cache when an export fails. I am hoping that there is an 'idiot' setting that I am missing.

I am using a Matrox MXO for a HD monitor output but I can only use it for SD quality in a playback mode to a XDCAM deck. We don't have any other HD equipment in house so I can only archive 1080 60i to XDCAM and it must be by file transfer.

Thanks in advance,

Tim

Power Mac G5, 2.5 GHz, 8 GB Mac OS X (10.4.8)

May 18, 2007 6:37 AM in response to budakhan

Yep, have tried it with 4 channels of audio and even tried 2 channels.

I did go back and try another export just to make sure and I ran into another problem. I had the sequence set properly for 4 channel mono audio but on export I got the 'stereo' error box.

I created a new sequence and pasted my project and got the same error. Then just for grins I selected everything on the timeline and exported and the export started to work. Then as always the export failed at about 30% completed.

On the import side everything works great. I am not too impressed with the speed of the read and the import but it is livable.

What issues have you been experiencing?

By the way I will be on assignment next week so I won't be able to reply till the week after.

Tim

Power Mac G5, 2.5 GHz, 8 GB Mac OS X (10.4.8)

May 18, 2007 6:59 AM in response to Tim Yoder

fwiw Tim, i have exported XDCAM HD sequences in excess of 30 minutes back to disc without errors.

however I have had numerous instances of exports that have failed. when that does happen I find i can export to the desktop and then drag and drop the exported mxf file directly to the clip folder of the xdcam media ... the media is then correctly identified and plays back whithout issues when accessed from the deck

i have never had any issues with importing from xdcam

i'm still unclear why you are unable to use the MXO HD-SDI output to record your edit direct to disc from the timeline

we have 40+ MBP/F350/F70 kits in use around the globe around the clock

May 18, 2007 7:00 AM in response to Andy Mees

Man am I bad. For some reason the only thing that was sticking in my mind about the MXO was that it down converted HD to SD. Thank you Andy for catching my old-timers moment.

Throughout the entire edit I got the dropped frames warning. I still got it while playing back even after rendering everything in the timeline. This is where I think the video card upgrade will help. If the new card makes the dropped frames warning disappear I can then use the MXO to output directly to the XDCAM disk. It probably is a faster way to output anyway.

Thank you for the work around. I still would like to get the export problem worked out if possible. I don't know when I will get approval of the video card upgrade.

Power Mac G5, 2.5 GHz, 8 GB Mac OS X (10.4.8)

May 18, 2007 7:26 AM in response to Andy Mees

I did try an export to the desktop, but when I dragged it to the XDCAM disk it acted like it was working but after awhile it came back with a '35 error'.

I will try another export to the desktop and drop it again, in case I might have selected the wrong folder.

Thanks for the help.

Oh, see the reply below for the MXO answer.

This might show more of my ignorance, but the MXO only has RCA outputs. I am used to XLR connectors and I have always been told by engineers that they provide superior audio quality. If I use the MXO for output is there any noticeable audio degradation? See it even sounds silly when I read this back...


Power Mac G5, 2.5 GHz, 8 GB Mac OS X (10.4.8)

May 18, 2007 7:51 AM in response to Tim Yoder

no worries
you don't want to be using the composite output for this Tim, you should be using the SDI output (the BNC connector) the audio will be embedded ... also uncheck the downconvert HD to SD checkbox in the MXO preferences (mastering tab). that will ensure the SDI output will be putting out HD-SDI which you can feed directly into the HD-SDI input on your deck ... crash record and bingo.

May 18, 2007 8:12 AM in response to Andy Mees

You rock Andy...by the way I am trying the export to desktop right now. In about an hour I should be able to test the drag and drop again.

When I try the MXO method, I will need to change the XDCAM's audio settings to 'data', correct?

I think I will upgrade the MXO to the new 2.0 version before I try the playback technique.

I will keep you informed on my progress.

Power Mac G5, 2.5 GHz, 8 GB Mac OS X (10.4.8)

May 18, 2007 8:29 AM in response to Andy Mees

I am using a 30 deck. In the audio selection it gives me the option of selecting 'analogue' or 'data'. I am going to run downstairs and check to make sure.

I did try a 70 deck last week and if I remember right it also gave me the same options. Both decks are set to the 'enhanced' menu.

Power Mac G5, 2.5 GHz, 8 GB Mac OS X (10.4.8)

May 18, 2007 9:00 AM in response to Andy Mees

Okay, I looked at the 30 deck...duh...it is not a recorder. I forgot that they installed the 30 to save some money. My engineer thought that since I could do file transfers the 30 would work.

I looked at the 70 and found the setting you were talking about. I had made a MXO copy last week, but I could only make it by turning off the 'dropped frames' warning. I gotta push for the better video card.

Just a note. I successfully exported to the desktop. When I dropped the file into the Clip folder I got the following message.

"The finder cannot complete the operation because some data in 'Sequence 1.MXF' could not be read or written (error code -35)."

I got this error message last time I tried this. I got to thinking and changed the file's name from 'Sequence 1.MXF' to 'C0001.MXF'. The transfer is in progress! Only problem it says that it will take 3 hours to copy the 6.9GB file.

So if nothing explodes I will finally have my project on XDCAM. However, if all transfers take this long I am going to push that they get me a 70 deck and a new video card so I can do this in real time.

I will let you know if this finally works.

Power Mac G5, 2.5 GHz, 8 GB Mac OS X (10.4.8)

May 18, 2007 9:31 AM in response to Tim Yoder

haven't used a 30, only the 70.
the audio setting your refering to should be set to audio (thats not the one you're looking for)
the controls for changing the input on the 70 is the "page" control next to the lcd on the front panel. you change the page till you see the soft menu for inputs visible then can toggle the input via the adjacent button

edit: just looked on the good ole internet and it appears the f30 deosn't have the inputs you need mate. its a feeder deck; it can play over a variety of outputs but no inputs.
so for the hd-sdi from mxo route you'll need an F70.

edit edit! just saw your earlier reply below. sorry you were led on wild goose chase there.

Long form FCP export to XDCAM failing

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