I have received a message that my startup disk is almost full. It suggests deleting files. I have a MacHD and a LaCie HD. I am unsure of what to do, as I wish to keep my files.
Apple support people had me erase MacHD after I used SuperDuper to copy all to my LaCieHD. But now I can't bring up anything when I click the files I saved. For example, iTunes purchased music is empty!!! How can I bring up the info that was supposed to be copied?
I just experienced a total nightmare. I had made a successful copy of MacHD to LaCieHD via SuperDuper, or so I thought. I checked out the finder, and there were the folders, and I then went back to MacHD to start trashing stuff.
Right in the midst of this, the computer completely froze, and to make it short, came up with a "kernel-panic" screen and that was that.
Finally reached Apple support people this am, and they had me reinstall everything from the very beginning, after erasing MacHD.
Well, I have now discovered that I cannot access much stuff from LaCie when I double-click the folders, as nothing comes up from them! For example, my iTunes purchased music! Oh, the folders come up all right, but there's nothing in them! Hunted through the iTunes application, but nothing there either.
I've emailed SuperDuper support, but they are on vacation. I asked Apple Support, but they said, oh, well, guess it's gone. Can you please help me?
I just used the simplest steps, where (I think) I just asked it to copy MacHD to Mufasa (the name of my LaCieHD.) I hadn't yet bought it to do anything fancy; I bought it after using it to make the copy.
I'm trying not to panic. I'm glad you are out there to help me with this!
OK, I'm in and out all weekend, but let's see.
If you look at the external LaCie drive, does it appear to be the same as the Mac drive as far as folder structure, etc?
If so, get info on the LaCie - what does it show as far as total space, space used, space free, etc?
Thank you, you are a trouper. It's set up like MacHD, yes, at least it seems to be. Space on LaCie reads as: Capacity: 148.93 GB, Available: 75.35 GB, Used: 73.58 GB on disk.
After the transfer via SuperDuper, MacHD now reads: Capacity: 74.41 GB, Available: 57.52 GB, Used: 16.88 GB on disk.
Dave from SuperDuper is on a working vacation, but he briefly answered my email to him, telling me to read "Recovering From A Disaster" in the SuperDuper User Guide. Only I haven't heard back from him about what to do, as it offers different ways. For example, I pulled up Disk Utility from LaCie, but do I list LaCie as the source and MacHD as the destination, then click restore? I don't want to overload my MacHD again... but I do want my stuff back from iTunes, etc.!
Try this (and BTW, Dave is a GREAT guy)
Select the LaCie drive as the startup drive in the Startup Disk System Preferences pane.
Reboot.
Does it boot from the LaCie?
First, you may want to verify the drive in Disk Utility.
Select MacHD (I think that's the name you used) and click Verify.
Also, get info on the LaCie, does it have a preference checked "Ignore permissions"? If so, de-select that.
Thank you. I have the feeling you are right, that Dave is indeed a great guy. I mean, who answers emails on vacation? He does! And you are generously helping, too, and I appreciate both of your efforts.
I will try to figure out what you've told me here: I looked up StartUp Disk in Searchlight, found it next to System Preferences, clicked it. It lists MacHD and the LaCie. Okay, does "reboot" mean "restart?" If so, I'll click restart.... then what?
Okay, I have clicked "Verify Disk" on MacHD Disk Utility, (MacHD is the one that was erased) and it came up in green letters that "Volume passed verification."
Okay, Get Info on the LaCie does have the "Ignore ownership on this volume" checked. I am to de-select this before I re-start, right?
You really know a lot about this stuff. I am a true beginner, so thank you.
De-select "ignore ownership"
Verify the LaCie drive in Disk Utility. (if issues, report first before going forth)
Set the LaCie drive as the startup drive in the Startup Disk Preference pane.
Reboot.
Does the LaCie drive boot the Mac?
Does it seem to work? i.e., can you see your files, et?
Okay, In Disk Utility, LaCieHD (Mufasa is its name) says in red letters: "Verify volume failed with error Could not unmount disk".
I did de-select "Ignore ownership" and tried to verify disk again, to no avail. (So that makes LaCie/Mufasa the mounted volume, and MacHD the boot, or startup, volume, I take it.)
I'm reporting back before doing anything else, as you suggested!
If you're booted to the Mac HD and not LaCie, repair the LaCie in Disk Utility.
If it won't unmount in DU, unmount it in the Finder by dragging to the Trash first.
I'm going to write Dave and tell him just how amazing you are being, if that's okay with you!
I clicked Repair Disk for LaCie/Mufasa but the red letters say: "Repairing disk failed with error Could not unmount disk."
I need a little help understanding your next suggestion. Apparently it won't unmount in DU, so I clicked on the Finder File menu, but "Move to Trash" is greyed out. It offers the option to "Eject Mufasa" (which is LaCieHD) but that can't be what you mean, right? You mention I should drag it to the trash from Finder... does that mean click the picture of Mufasa/LaCie on the left side of the Finder window where it has the icon with the eject symbol next to it and just drag it to the trash? What will happen to everything I stored there? Sorry if my not knowing enough makes this a bit harder; I just want to do it right.
If by "unmount in the Finder", you meant drag the icon to the trash as I described above, I did it, then went back to Disk Utility. Unfortunately, I may not have fully understood your instructions, because it didn't go grey, and it gave the same red letter message as above. Where did I go wrong?