iPadOS 17 files app problems

After updating iPad to os17, the files app is full of problems. The edits in the pdfs are not getting erased. They just fade a little. The worst thing is my pdf files have even disappeared completely. They are not in deleted folder or anywhere else. Even after erasing the iPad completely same issues keep happening. Now when I edit even the storage of iPad gets used by 1 or 2 gb after a single little edit in pdf and apple support guys don’t have any solution. They just told me to keep waiting for maybe few weeks or months or maybe a year until they fix it, they don’t have any answer and my iPad was still under warranty.

iPad Air (5th generation)

Posted on Oct 5, 2023 2:16 PM

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Posted on Jan 21, 2024 11:16 AM

I have been having the same issue. It started in the beginning of January 2024. I am a nursing student and use my iPad to take my notes on. For the past 2-3 weeks when I'm trying to take notes the Files App will stop letting me write and will say 'saving PDF' which is great but this happens approximately every 2 minutes and takes at least a full minute to save. Also the Files App has randomly stopped working, then it would kick me off the app and when I get back onto the Files App all my notes I just previously took are GONE. Absolutely gone. I am using an iPad 9th generation that wasn't cheap when I first bought it. Something has to change this is literally affecting my grades and my ability to complete my assignments! I have been a LOYAL apple customer since I was 15 buying my first iPod Touch, if nothing changes I will have to switch to Samsung. PLEASE APPLE DO BETTER!!

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25 replies

May 3, 2024 4:15 AM in response to ammy07

Same here. The Files App just hangs when I want to save a PDF. Sometimes other files and folders aren’t shown at all and I cannot navigate directories, the save button even doesn’t appear. When the Files App does show files and folders and the save button, pressing ‘save’ results in an infinite waiting loop. It’s renders my iPad completely useless as a productivity device.

May 19, 2024 5:46 AM in response to ammy07

If you couldn’t even create a APP properly why u r launching it,

pdf crashing issues are there for long time, yet unresolved, iam noticing it for more than a year.

Both Apple and Ipad Pro not worth a penny 🤦🏻‍♂️

Even for basic things it is crashing, You guys are advertising some powerfull horse(M2, M3) is inside the machine but only its **** is comming out, not performance.🤯

iPadOS 17 files app problems

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