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iPhone and iPad loses WiFi connection

I have an iPhone 4, and an iPad. We have 2 other iPhone 3GS and one more iPad in the house. We have a problem with WiFi. All iOS devices connect fine to our home wireless network. But very often devices lose connection to the WiFi.

Typical scenario is, I come home from work, my iPhone or iPad connects fine to the network, and I can work all I want on wireless. If I stop using the device, and leaves it alone for some time, and then picks up the device again, the icon on device says it is connected to WiFi - but it does not work. All actions on WiFi time out. Sonos tells me no Sonos devices are within range, Safari cannot find any web pages, apps cannot connect to servers etc.

If I stop the WiFi on iPhone / iPad, and starts it again, iPhone or iPad connects to home network, and works again. Also selecting "Renew lease" for the wireless gets it working again.

But it is very frustrating. ALL devices have this problem, some more often than others. At the moment my iPhone4 and iPad fall out 3-10 times a day.

My Wireless router is a Cisco (Linksys) WRVS4400n R2 on latest firmware (2.0.1.3). I don't see any problems in the wireless settings - but maybe I'm wrong.

We also have 5 PC's using same wireless, none of these have any problems with our wireless network.

iPhone 4, iPad, iOS 4

Posted on Feb 27, 2011 2:03 PM

Reply
40 replies

Mar 11, 2012 10:36 PM in response to SethG911

Thanks Seth. This worked for me as well. After changing the frequency (on my router it is called the channel), I have been able to switch back and forth between multiple apps without losing the internet connection, which is something I have not been able to do for months. If this fix holds, you will have saved me so much frustration (and time)!

Jul 22, 2012 9:00 AM in response to w7sg_599

Thanks w7sg_599 really appreciate your responce. I was reading that the setup of Belkin is pretty irritating. Don't get me wrong I have a strong IT background, but I really don't have the time for installation. Also, due to work I change cities quite frequently and hence various service providers. Therefore would really like something I can setup in 10 min and get going.

Jul 24, 2012 2:22 AM in response to TheGman21

I have a Linksys WRT54G v6.0 wireless router. For some reasons I had to restore factory defaults on the same. After reconfiguration, I started having this problem. Like I said in my earlier post, I tried everthing including keeping the network wide open (no security), but nothing worked. My MacBook Pro and Air were working great, but all the IOS devices (iPhones 4 and 4s and iPad 3) were loosing Internet connectivity. Logic told me that there was nothing wrong with the router as the Internet was being propagated seamlessly to my OS X.


After struggling with this for over two days, I realized that I had not updated the router firmware. I went to the Cisco website, put the model and version number and downloaded the latest firmware (.bin file). I upgraded the router's firmware and woooo....... everything seems to be working fine!!


To all the guys who are facing this problem, update your router's firmware before you spend 60-100 bucks.

Feb 8, 2015 5:05 AM in response to IFeelGood

Do you have any problem with Wi-Fi on your iOS Device? Please read these steps carefully and follow it! 😉

These Steps that I am sharing are TESTED by 10 iOS users what had problems with Wi-Fi or Bluetooth or both and was successful

- Please note that Resetting/Factory Resetting/Hard Resetting or Recovering or un-jailbreaking your device will not work at all -


To Solve Wi-Fi Problems Follow these steps (But before doing anything please restart your iOS Device and see if you still have network problems):


Step 1 Go to Settings > General > Reset > Rest Network Settings and Reset your Network Settings and wait until your device re-boots

Step 2 Go to Settings > Wi-Fi and see if you can connect to your Wi-Fi If you can't then go to next step

Step 3 Go to Settings > Airplane Mode and turn on Airplane Mode and shut down your device. Go to your network provider and ask to restart the Modem or do it your self (Just unplug power cord and plug it back in) You have to wait 30 seconds.

Step 4 Boot your device and go to Settings > Airplane Mode and this time turn if off and go to Wi-Fi and see if you can connect it again. If you can't then go to next step - Note: If you are going on to Step 5 it means that your device is experiencing Critical System Error that cannot be fixed easily -

Step 5 Go your laptop/desktop and open your browser then type this on the webpage search bar 192.168.0.1 and click enter. If it doesn't work then go and ask your network provider for an address for your modem/internet settings.

Step 6 Change your modem/internet settings to no password and make it "available/visible for everyone" and go to your iOS device and got to Settings > Wi-Fi and see if it works this time. If it still doesn't work go to next step - Note: If you are going on to the next step it means you are experiencing Critical System Error that had been cause by glitch/bug -

Step 7 Connect your iOS Device to iTunes on your laptop/desktop and update your iOS version -Note: this process if basically re-installing your operating system- If you can't update if because the new update if not available you have to wait for next update unfortunately

Step 8 After updating your iOS DeviceGo to Settings > Wi-Fi and see if it connects to your Wi-Fi. It normally fixes the problem but if it still doesn't, it means your device is experiencing hardware problem. Visit your local Apple Retail Store or reseller and ask them for complimentary/device-exchange/warranty help or go to Apple website for online support: www.apple.com/support/ for better support.

iPhone and iPad loses WiFi connection

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