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Level 1

4 points

Need help with a Asus 27" monitor with webcam problem.

Need help with a Asus 27" monitor I bought. Model VK278Q. The issue is that the webcam will not work properly. Various applications can see the webcam, but I just get a black box. From what I have read, the issue seems to be that there are no official drivers for the webcam.

I thought someone in this community might be able to offer some help before I return the monitor. I read somewhere that it may be possible to tweat the OS so that the iSight software will work for the monitor webcam.

Thx

MacBook Pro, Mac OS X (10.7.3)

Posted on Mar 11, 2012 3:09 PM

Best reply

ccatlett1980

Level 1

4 points

Posted on Oct 25, 2015 4:10 PM

I finally realized after hours of reading these forums, switching between HDMI and DVI cables, downloading various software, and testing all of the solutions provided, that the built-in webcam actually connects separately through the USB connection on the monitor. Duh!

Seems counterintuitive for a built in camera to require extra cables. I simply added a USB cable from the monitor to my 2014 mac mini (yosemite 10.10.5) then set the camera in Skype preferences to the ASUS USB2.0 camera that it recognized - And voila!

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46 replies

JohnLane Author

Level 1

4 points

Jun 30, 2014 7:10 PM in response to JohnLane

Hi all. So as the original author of this post I want to close out the discussion on a positive note after 2+ years in limbo.

I came across a free trial product called ManyCam http://manycam.com/

For my situation (2010 MBP running latest OSX, now Mavericks and using the Asus monitor), ManyCam worked perfectly. I set the app to launch on start up. And, I simply set preferences to the ManyCam in the UX under "sources". Some apps like Skype seem to remember the setting while Facetime needs to be selected each time (so far).

So, while Asus should have handled this better and not sold a monitor with a webcam that clearly does not work with a Mac OS, I at least have a simple, free solution. And, ManyCam is a petty cool product unto itself.

Hope each of you find it to be a workable solution as well.

Seacrest out!

Need help with a Asus 27" monitor with webcam problem.