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Notes Doesn't Sync with iCloud

I'm trying to sync notes between all my devices, including 2 MacBook Pros, iPad and iPhone via iCloud. A few days ago they stopped syncing. I lost a lot of work on my Mac when the notes went missing after relaunching the app (the notes were gone). Then I realized that none of the devices are synching notes with iCloud (checked at iCloud.com). I disabled iCloud Note in Mac and tried to re-enable it and this is what it says: "Notes can’t be enabled at this time."

Does anyone have positive experience solving similar issues?

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Feb 16, 2013 6:25 PM

38 replies

Shiblee Author

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Feb 24, 2013 11:07 PM in response to gail from maine

I have a Motorolla wireless router (and cable modem) and I logged into the router admin interface to disable the firewall. There was a firewall tab with 4 levels of firewall, I chose to turn off firewall completely. The process might differ from model to model. Btw, this firewall also prevents the Apple TV activation process (time server is blocked by firewall).

Feb 24, 2013 11:11 PM in response to Shiblee

Thanks for keeping tabs on us Shiblee! If you can keep an eye on this, then we can see what John comes back with on my last post. My rounter is from the cable company, so I don't have any control over it or its settings....

So, if John has one which he can configure, then we may need a walk-thru if we get to that point!

Thanks again for hangin' in there with us! Much appreciated!!!

Cheers,

ttibsen

Level 1

65 points

Feb 25, 2013 8:23 AM in response to gail from maine

Hello GFM !

I'm not too sure what the terms firewall and router mean, I have of course heard them referred to but I'm not sure what they are. What I can tell you about my setup is that I have a cable modem connection to the Internet and I also use AirPort Express for a WiFi network in the home. Are these items routers and firewalls?

Cheers,

John

Feb 25, 2013 10:56 AM in response to ttibsen

Hi John,

Well, the only part I can direct you on at this point is the check on your Mac Firewall....Click on the Apple in the upper left-hand corner, then System Preferences>Security&Privacy>Firewall....make sure it is turned Off.

If it is turned ON, then turn it off and retry the Notes test.

If it is turned OFF, and the notes are still not syncing from your Mac, then we need Shiblee to let us know whether or not you would be able to even check your Cable Modem for the Firewall piece....

Keep us posted!

ttibsen

Level 1

65 points

Feb 26, 2013 8:24 AM in response to gail from maine

Thanks GFM!

I'm at the office for the day but if I have the time I'll take a look at my home setup on the iMac. For the moment, let's assume that the Firewall is On and I then turn it off as per your suggestion. Are there any negative implications to turning it Off?

John

Shiblee Author

Level 1

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Feb 26, 2013 11:39 AM in response to gail from maine

I could access my cable modem router admin interface at http://192.168.100.1 (Motorola). I can access my other router at http://192.168.2.1. Depending on the model, it could also be at http://192.168.1.1. You usually login with credentials provided in the modem/router package and/or manual.

I guess if you are not sharing files in your network, it is sort of okay to turn off router firewall. Firewalls usually block unwanted network traffic from outside your home network network.

Mar 31, 2013 7:38 PM in response to Shiblee

So what is the answer? I've been on the iphone with tech support because my icloud notes sync between ipad and iphone, but suddenly stopped syncing on my imac (10.8.3) Try to check notes in icloud system prefs and it says the account can not be enabled. Try again in a few moments.

It's been working perfectly from icloud day 1 and suddenly, after 15 years I had to change my apple id password and now life is not perfect.

Any suggestions? I've done all the deleting account and adding again under .mac, .me, and icloud.com.

Mar 31, 2013 7:42 PM in response to Al Gordon

You should start your own thread rather than piggybacking on a closed as solved one.

Note that Notes uses a mail server. Are you using iCloud mail sucessfully? If that works I'd expect Notes to work as well.

Notes Doesn't Sync with iCloud