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I can't imessage from my phone number through ichat

I updated the software, but I can't find my phone number as an option of the accounts I can iChat from on messages

here I should be able to choose to be reached for messages at my phone number, but it isn't an option.

Can anyone help?


<Email Image Edited By Host>

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Mar 2, 2013 7:17 AM

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Question marked as Best reply

Posted on Mar 2, 2013 12:39 PM

HI,


I would check the iPhone end.

In Settings > Messages > Send and Receive is the iPhone Number ticked (it is likely to be greyed out)


If it is not then remove the Apple ID.

Wait to see if the iPhone Number can be selected.

If not, Turn Messages Off (or put the iPhone in Airplane mode)

Wait again.

Turn Messages back on.

If the Number can now be selected then do so.

Then re-add the Apple ID.


Reboot Messages on the Mac.

it should now get a alert style message to say the iPhone is using it's number an the Apple ID.




User uploaded file
8:39 PM Saturday; March 2, 2013

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

27 replies

Oct 1, 2013 3:25 AM in response to dana429

hello i have the same issue!i am from greece and cant send imessages with my mobile number..in imessages menu cant see my number .can anyone help me?

i tried everything .erase network setting,erase all contents.disable airplane mode ,enable and dissable location services and date time automatically.everything but still "waiting for activation" and after 24 hours "activation unsuccessful"

i can send imessages only with my apple id









User uploaded file

Oct 1, 2013 1:08 PM in response to dana429

Ralph, also after all these (disable airplane mode ,disconnect from apple id ,reboot ..etc) i enabled the imessages and now i can see the phone number with grey colour but when connected to apple id the mobile number dissapeared 😟




User uploaded file


any advices???i think that there is a problem with the message that carrier sends at the apple uk server


<Personal Information Edited by Host>

Oct 1, 2013 1:07 PM in response to teo18480

Hi,


I am a little confused as you say Adding the Apple ID makes the iPhone number disappear but then you have picture which does show both.


I am also lost as to why you are mentioning an UK Carrier and a UK Telephone number.



User uploaded file
9:06 pm Tuesday; October 1, 2013


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Oct 1, 2013 2:08 PM in response to Ralph-Johns-UK

Ok let me explain you. When i signed in the apple id (imessages) appeared the second picture. Amy mobile number was with grey colour. After the verification completed there wasnt the mobile number, just my apple id.


I read in an another topic that in order to activate the mobile number my carrier sends a sms at the +44.. Bla bla

That is a uk number if an apple server!!

Oct 2, 2013 12:15 PM in response to teo18480

Hi,


I have two iPhones and have reset the iMessages several times and have never seen anything that suggests an SMS is sent anywhere.


I am not even sure that Apple have separate login points spread around the world.

Having said that they may operate a sort of Virtual Private Network where you do access the local point to you, but the service works as a centralised server.


I had an issue once where the iPhone number was shown along with the Apple ID but the iPhone number was Unticked for some reason.

I removed the Apple ID and then set the iPhone to Airplane mode to break with the Server.

I then restarted the iPhone and then the Messages app and checked the iPhone number was now ticked.

Once I saw this was done I re-added the Apple ID.


My Mac then got the pop up alerts to say the iPhone was using the Number and the Apple ID.

The Number does not disappear on my iPhone.


Do you have another iOS device that showed the iPhone number that you have then tried to delete it from that iOS device ?

This normally gets a warning messages that the "Alias" concerned cannot be used with iMessages again.

I am wondering if you have effectively blocked this iPhone Number this way.




User uploaded file
8:15 pm Wednesday; October 2, 2013


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Feb 12, 2014 11:33 AM in response to Kbaldwin12

Hi,


It took me a long time to spot this new Post in the middle of the thread.


Does the iPad list both the Apple ID and the iPhone Number or has the iPhone Number disappeared ?

In Settings > Messages I would tick the iPhone Number listing if it is there.


If not remove the Apple ID then set the iPad to Airplane Mode for a few minutes.

After that re-add the Apple ID.

You should then get Pop up saying what the computer is using and what the iPhone is using.

Accepting the iPhone ones should add the iPhone Number.




User uploaded file

7:33 pm Wednesday; February 12, 2014


 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Feb 12, 2014 7:44 PM in response to Ralph-Johns-UK

Sorry about that but thank you for your reply!


The phone number is totally missing. I removed the Apple ID, turned phone to airplane mode, waited a few minutes, turned airplane mode back on and re-added the Apple ID and it still is only showing the email address.


This happened suddenly after I restored my phone last week. Does my ipad need a restore?mim so frustrated and am willing to try anything at this point.

Feb 13, 2014 12:34 PM in response to Kbaldwin12

Hi,


If the iPhone was Restored that repeat the Apple ID removal, Airplane Mode reset described above.


Hopefully the iPad should then get the pop ups to Accept which should add the iPhone Number.





User uploaded file

8:34 pm Thursday; February 13, 2014


 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

I can't imessage from my phone number through ichat

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