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problem sending emails

i am having trouble sending emails, none of my devices work. Is there any issue with the server?

iMac (27-inch, Late 2012), OS X Mavericks (10.9.2)

Posted on Apr 10, 2014 10:25 PM

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127 replies

Apr 11, 2014 6:29 AM in response to mlinss

Mail was all working very well on both devices (iPhone and PC) until this morning and I haven't changed any setting on my PC or iPhone in the last few days. Problem is the same one both devices: iCloud SMTP server access.

I connected through company wifi (provider unknown) I tried through 3G Vodafone. Same SMTP problem.


I actually called Apple support (center in Ireland). The operator offered me to delete my mail account and re-install it, but I didn't accept to proceed because I wasn't convinced that it was the best solution to fix the problem.

Apr 11, 2014 6:31 AM in response to mlinss

Same problem here using iCloud in Mail on OS X 10.9, and located in Norway. I recieve mail just fine but sending fails with an error stating that p04-smtp.mail.me.com isn't responding. Other operations, like moving mail or deleting also works. The iCloud status page is all green, and the Mail connection doctor reports everything is OK.

Apr 11, 2014 7:57 AM in response to Csound1

The problem with deleting and readding your account is that it also deletes all of your messages in your OUTBOX and you don't get those back - so if you tried to send a number of emails those are lost now if you delete and readd your account. I just went through this with the apple support team. A whole afternoon totally wasted.

Apr 11, 2014 7:58 AM in response to Csound1

No, I use Three, not BT and this is on 3G not on wifi which is not allowed where I work.

It is a me.com account which has now transmogrified itself to icloud


All other email accounts are working fine - hotmail - gmail etc it's just icloud


I have updated to the latest version of everything on an iPhone 5s and everything was hunky dory until around 10am this morning which was the first time I tried to send today.


As someone said, you can receive mail, move mail, delete mail, you just can't send it.

problem sending emails

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