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Slow internet connection via Airport Extreme

This one's kicking me in the butt.

I've been troubleshooting a very slow internet connection issue and it has me stumped.

The players:
RoadRunner cable modem Toshiba PCX1000 (5 Mbps)
Airport Extreme base station

The symptoms:
Internet connection speed is <100 Kbps when connected via Airport Extreme (both wired and wireless). Speed checked using <a class="jive-link-external-small" href="http://">http://www.speedtest.net/

When I connect my MacBook Pro direct to cable modem, speed jumps to >4 Mbps.

This unit (Extreme base station) has worked for several months with no issues and nothing has changed recently AFAIK. Just in the last few days has this problem reared it's head.

Things I've tried:
* Updated firmware to 7.1.1. No improvement.
* Connected to base station both wired and wireless, no improvement.
* Since I had another Airport Extreme still in the box, I opened it, set it up and configured it similarly (nothing fancy, just an IP range that I've always used and gave the base station a new name). The new out-of-the-box unit performed similarly to the original unit which is to say SLOW.
* All computers on the network show the same issue but for testing, I shut the others down and used just my MacBook Pro.
* Connected DIRECT to the cable modem and get blazing speed.
* Pulled out an old Linksys Wireless-G that I'd been using prior to the Airport Extreme and I get BLAZING SPEED with that router.

Call me "out of ideas"

Later,
Terry

15" MacBook Pro, Mac OS X (10.4.10)

Posted on Jun 24, 2007 9:00 AM

Reply
20 replies

Sep 3, 2007 8:15 PM in response to coronasrgood

Similar problem.
Airport Extreme running v7.2.1
MacBook running 10.4.10
iMAC (new glossy 20") running 10.4.10
new MAC mini running 10.4.10
TIVO wireless (g?)

"Wireless client rate" on the MacBook is around 130 (+-20)
Mac Mini fluctuates around 54
TIVO is about the same.
iMAC is hovering around 1 and completely useless on the network. When I first set it up, it was hovering around 130, just like the Macbook.
I moved the Mac Mini and the Macbook to the same location as the iMAC (side by side) and no difference. It doesn't seem like interference if I've got the mini and macbook in the same location as the new iMAC.
Genius bar told me it had to be a location issue, but that isn't very satisfying because the MacBook hasn't slowed down any regardless of location in the house.

Nov 23, 2007 3:15 PM in response to tlwyse

Hello All,

I am setting up a network for a friend of mine. He has three Gb AEBS, one Linksys Gb switch, and a netopia/motorla router and Airport Express WiFi G. Everything is wired up correctly. I get everything to bridge properly and extend the network as it should. The network is closed so no unwanted clients connect, but no WEP or WPA protection is setup. I create the network and everything works fine for about a day... then the bandwidth goes from about 15Mbps to 3Mbps!!! NOT GOOD. I have gone through **** trying to set up these things, Apple should probably stick to just computers and ipodoid devices. Here are some of the things I learned after 8 hours of trying to set everything up:

-You need a Gb switch to connect a Gb AEBS or else the switch won't recognize it and thus the AEBS will not recieve a valid ip from the DHCP server on the router.

-You only need to connect one base to the switch, the rest just relay this one, mind you I am building this network in a european 3 story home made out of bomb-shelter grade steel and concrete. So don't talk to me about weak signals between walls.

-Only one base needs to setup the network, the rest just extend it. But I think that goes without saying, I was just an idiot at the time.

I am still in the phase of just getting the wireless network to work. After that I am going to setup 3 airTunes stations, 3 network HD for TimeMachine backup, 2 apple TVs, 3 Macbook Pros with TimeMachine, and 2 Macbooks with TimeMachine.

The problem I am having now is the choking of my internet, by the way the internet slowdown only happens when I connect wirelessly, otherwise via Ethernet, it works like a charm! I have been researching and I think that the problem has to do with mixed signals being used over the wireless on the Gb AEBSn. Unfortunately, and hopefully inadvertently, Apple does not make it clear that by getting a the AEBSn you will achieve n speeds!!! You also need to have a n network card, which none of the clients I am connecting has. Additionally, I haven't seen any network card for older Apple computers. I hope this is not foul play by Apple trying to sell these things!!! But back to my issue....

I have researched over and over these forums and finally I came over something that made much sense. It has to do with mixed wireless signals. http://www.appleinsider.com/articles/07/05/21/anin_depth_review_of_apples_802_11n_airport_extreme_basestation.htm1. Above is the link. Look at the Mixed AirPort Traffic section and it there lies a very solid explanation for the internet slowdown. It also dispels the many quickfixes that people have been trying to post. Unless you have n-wireless network DO NOT BUY THIS PRODUCT!!! By the way iPhones do not come with 802.11n wireless standard! Nor does the new iPod. Unfortunately, my client spent $450 on this network gear and it was all for nothing. Once again I hope that there is no intentional foul play by Apple.

If anyone does have any solution to my internet slowdown over wifi, I am all ears. However as of now, I think I am going to ask my client to just go back to the apple store and give back his AEBSn and just stick into good ol' Linksys. As for everyone else I'm sorry if you are still spending hours trying to configure your AEBSn.

Slow internet connection via Airport Extreme

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