I am on the east coast, got my iPhone at 6 pm ET and began activation at 6:30 ET. I've received the same message as this subject. It's now 9 pm ET (2 1/2 hours without a phone!!!) and still nothing.
This is absurd!
I called the toll free number and was told to wait, it's just going to take time, though they can't say how long.
i started registration around 745PM EST...its 910PM EST and I'm still waiting for an email...I'm transferring from Verizon but i still assumed it would activate and I could use the iPod part of it at least...
As hard as it will be to sleep tonight, i think i will freak out if it is not activated when i wake up....
I'm in the same boat - hope I don't have to wait two hrs. I want to play with my new toy!!
I was in the AT&T store when their network crashed - that started the warm and fuzzies.
after being on the phone very long with AT&T, the dude manually removed all my blackberry services AND manually added my iphone services and submitted them.
he's telling me it may take 1-2 more hours cuz they are backed up.
i asked him about what would have happened if i never called and he couldn't even say for sure.. he seemed to think that MAYBE he was helping things to move more quickly by entering in the data manually... but does this mean i'm now at the back of the queue? did he ust screw up things further? i have no idea. he had no idea....
sheesh.
i hope this gets going before i pass out from exhaustion. been up since 5
Initiated Activitation via iTunes at 6:45 pm Eastern. I am an existing AT&T Customer, replacing a phone with the iPhone, so same phone number. Got the email stating "AT&T is now processing your activiation" at 6:56 pm. As of 9:15 pm Eastern, still getting "Your activation requires additional time to complete" in iTunes. I called AT&T and the guy said his system showed that my activation was complete, wasn't sure why it wasn't working - but to just wait. Nice AT&T, real nice. Everything went so smoothly at the stores; not AT&T has really dropped the ball. It shouldn't take 2.5 hours to activate a phone when I already have AT&T service. Ridiculous. Steve's gonna be furious.
I just got home with my phone, but kinda nervous to activate it now. I called Cingular to see whats going on, the operator said they never heard of this issue. She called activation dept and they told her if their is a problem with you account they it will take longer.... not for sure if i by that or not. Maybe I will just wait till tomorrow, maybe things wont be as crazy.
Mine has been waiting to activate over 1.5hrs now...
The rep @ AT&T (that took 30 minutes of holding) told me that I didn't accept all the terms and conditions that's why my phone isn't activated and gave me the phone number to the contract acceptance / activation line and said he hasn't heard of too many issues of getting it activated there.
I called the AT&T Activation Support number where they transfered me to Apple Iphone support and I was told that there was a back up in the activation process. Wait for the e-mail for confirmation and check your junk folder as well. Haha.
Please post how long people had to wait for this?
Thousands of people trying to activate a brand new piece of technology all at the same time using a brand new way of activating...it would have been great if it worked flawlessly but stuff happens. Just give it some time to settle out and wait until 5am to try again!
I wanted to say that I had the same problem with activation as a current at&t customer, but after I turned the iPhone off and back on again, it came right up.