I've had it! The iBrick is back in it's box and
tomorrow will be going back to the Apple Store. I
called them and told them I was fed up with waiting 3
days for activation and bringing it back, they told
me they would take it back without charging my a
restocking fee. The iPhone experience has left me
disgusted with Apple and I vow I will never buy
another product from them again.
BEING WITHOUT A CELL PHONE, IN-AND-OF ITSELF, DOES NOT DESCRIBE A HARDSHIP.
Please help me to understand this, because this fascinating dynamic comes up OVER and OVER. It's NOT Rational. I don't mean any disrespect. I am fascinated that you would quit. You see, the Exact Same facts are true today as were true on Thursday; the Same Reasons to buy the phone exist, it's the same great gadget, yet you decided THEN to purchase and but now you've QUIT before you got started? YOU COULD HAVE EASILY AVOIDED THIS.
nightshift, you made the choice to pursue this over the weekend. WHY DID YOU? WHY didn't you put it off until Monday/Tuesday? You know it will be fixed by then! It's as though you WANT to have a reason for quitting; as though you want justification for being. It's very likely that YOU CONTRIBUTED to just how frustrating the process was for you. You are 100% responsible for the situation, because you had FREE CHOICE. MANY people decided to put down their phones for the weekend and wait while this gets fixed. For them: NO FRUSTRATION! You could have CHOSEN to let this thing SETTLE, but you DECIDED - YOU CHOSE - to pursue it at it's MOST VOLATILE, when there was the MOST LIKELYHOOD that your own personal frustration would result.
You posted your remarks, so I take that as your willingness to listen as well. I really don't intend any disrespect - but I will be blunt and honest (which may sound disrespectful, but it is NOT.) nightshift: It is completely disingenuous for you to blame the company 100% when you REALLY did not give them a chance. As far as the Frustration goes: Truthfully, did you contribute to making the process worse by being OVER TENACIOUS? Were you overly tenacious? What is the TRUE Reason you did not step back, take a breath and simply wait a day? If you had Hung up the Phone and just WAITED (perhaps while enjoying the weekend) you know what would have happened, don't you? What was the DEMONSTRABLE NEED for you to GET THIS DONE THIS WEEKEND?
Disgusted with Apple? Respectfully, nightshift, you never gave them even the smallest chance - How can you be disgusted with them? Simple Truth: you were unlucky enough to be one of the .01% of users who had serious activation problems. It's as if you VOWED Never to Fly again because of a problem with an airline.
Respectfully, nightshift, YOU CHOSE to stay on hold and you CHOSE to pursue this as if you had an ABSOLUTE NEED to get this thing activated IMMEDIATELY. I cannot imagine any situation where you would TRULY REQUIRE immediate activation. AND if you DID have such a need, you would be irrisponsible for NOT FORESEEING that this would happen. It's a MAJOR LAUNCH of TECHNOLOGY! OF COURSE there will be glitches. Bill Gates stood on CENTER STAGE introducing WINDOWS and there was a Glitch - it is Common Knowledge and 100% forseeable. You CHOSE to go ahead anyway.
