iPhone volume is too low

The volume issue was the number 1 reason that I returned my iPhone, I do miss it already. I liked the concept of the iPhone and might eventually buy another one, but they need to fix this one with a software update. My 14 days were running out and I felt better waiting on the sidelines and not paying for a hard to hear telephone. When I played music out the speaker it was loud enough but I had a hard time hearing the telephone calls.

Yep, had that plastic cover off the first day, so that wasn't the problem.

Goodluck all!

Randy

If you get a replacement iPhone, what is the process of swapping out the service? Do you call AT&T and tell the to stop service before you exchange?

Once the replacement phone comes, you remove your sim card place it into the temp phone and resynch through iTunes.

I have discovered that using restore in Itunes will fix my volume for a few hours. After a few hours and I go to make a call on speakerphone, the volume on that and the ringer volume are back to extra low again with the volume all the way up. Definately a software problem.

I don't think it's a glitch or anything. Just Apple didn't make the volume loud enough...

I took my phone into a genius, after he fiddled with his computer for about 10 minutes, he gave me a new iphone. It was pretty simple. I don't have to use my iphone on high anymore. I'm happier.

how the heck does the sim come out?

In answer to the question about how to return it:

I had called Apple (800-MY-IPHONE) several times trying to see if there was anything I could do to fix the volume. The engineer said I could send it in and they could try to fix it or replace it with another. I took the latter choice and he said he would note it in the file and make me an appointment with the local Apple retail store genius bar to take it back the next day.

When I took it to the apple store, the guy at the genius bar looked at the notes and gave me a new one. He said that normally since it was past the 14 day return he would have to have it repaired, but since Apple support had put in the notes that I could get it replaced he was therefore authorized to give me a brand new one.

To transfer the phone, they take out the sim card and put it in a new one. They wipe out all the data on your old phone and deauthorize, then reauthorize your new phone, so you do not have to do that again, and you have your same number- you do not have to do anything with ATT. When you take it home, then simply sync it with itunes and all your data, etc. will be on the new phone. That is it.

That's the good news. The bad news- the volume is still the same and too low. The guy at the genius bar led me to believe that a software fix cannot boost the volume- that it is a hardware issue associated with the speaker. Since I do not have a problem with the ipod volume on it, that suggests to me that maybe there is a different speaker for the phone. Does anybody know if the two are different speakers?

I refuse to believe that software fix can't fix the volume.

Why?

Because everytime I do a restore on my phone (I restored it 5 times) my speaker volume is FIXED and nice and loud.....until a few hours later. Something gets corrupted and then the speaker sound is low again. If I restore it, the same thing happens again. Apple has to know about this with all the low volume complaints. I emailed them telling them about my findings.

I hope you are right! I have done the restore, etc. and it has never done a thing for my two phones.

Well here is a test I did on why I feel this is software related and why I think it CAN be fixed with an update:

I did a test using restore on two different notebook computers and my iPhone.

Why?

Well I discovered that doing a restore would fix the low speaker sound temporarily on my iPhone and the sound would be nice and loud. A few hours later, the sound would go bad again and be low.

Now here is why I think this is a software problem.

On my Windows XP laptop, I made sure when I did the restore, that I deleted the old iPhone restore image so that iTunes would have to download a new one. I also did that on my MacBook Pro. My first test was run on the Windows box. Restore went through all the paces. After the final reboot, I immediately went to the sounds setting and tried ALL the iPhone ringers. They were all crystal clear and LOUD! I tried calling my phone from upstairs while my iPhone was downstairs and I could hear my iPhone ringing from upstairs! I was very excited thinking I had fixed it, till I woke up the next morning and the sound was low and distorted again. During the test when the sound was nice and loud, I had also played a few songs through the speaker and they were nice and loud and clear as well, so much that I had to turn down the speaker volume! But as I said, a few hours later that all changed and something happened to where the sound was all messed up again.

Now on the MacBook Pro, I did exactly the same thing. Did the restore on the phone and immediately went to the ringer sounds and tried all of them and this time, the sounds were all low and distorted. HUH? Somethings not right here.

Ok so I went back to the Windows box and did another restore. Same exact thing happened with the restore, the sounds were all nice and loud and crystal clear.....until a few hours went by and the sounds were all crappy again.

I have no idea if something in my own settings file is causing this after all my settings are transferred but all I know is it keeps happening over and over on my Windows box.

I am also guessing that the same thing would happen to most of you, doing a restore on some of your computers would temporarily fix the sound problem and judging by all the posts, it would not fix it permanently.

Apple has to know that there is a problem with this because of all the people who have returned their phones due to this. If I had discovered this thing happening with the restore, I would have taken mine back for an exchange within the 14 days but now it's been three weeks. I did email Apple telling them about all of this. Hopefully it gets fixed in the update.

This is NOT a speaker issue, it's PURELY SOFTWARE RELATED. I guarantee you this can be fixed.

I also have/had the volume issue, but when I had to use the speaker yesterday I could hear perfectly while driving on the freeway in my jeep..weird but I used it with no sound problems for over 20 minutes....

Wow!!!! It is amazing that so many people have this problem. I just had to reply to pipe up and be the one voice I suppose to go against the grain in here...

I have NO problem with the volume on my phone. I find to be more than adequate and have the ringer and earpiece volume turned down a bit.

May I suggest something that many people have possibly forgotten about and tend to NOT do these days? Go get them ears cleaned out folks!!!! Q-Tips ain't cleaning...that's called jamming wax in to your ears and compacting it in!! Actually get them cleaned and you'll hear again.

iPhone Rocks!!! Peace out!

Been there, done that buddyroo! I actually did the q tips, and then even got my hearing check (family member is an audiologist)- no problem there. The problem is the phone.

May I suggest hat you read the messages here before posting such LAME comments.

iPhone VOLUME IS LOW! It's not the WAX or STUPID PLASTIC or was the PLASTIC STUPID!

Many of us have a serious problem with the volume on our iPhones and you seem to have other issues.

There are PC forums that may be much more receptive to you and you insight.

Cheers!

Not that I will hack this phone, but I have played around with my Moto Razor and you can positively change the max volume settings on everything from key beeps, to the earphone. I'm sure this is a software related thing. You can adjust the max set points to drive the speaker(s) to distortion levels on most phones, but this can cause damage to your hearing and or the device. I would bet that Apple purposely turned the sound levels down a bit to save on lawsuits and/or device wear. (remember the sound level problems with ipod's sent to the UK years ago?)If enough people complain I'm sure that the problems can be adjusted. Or the hackers will fid a cure as well.