Previous 1 2 3 Next 82 Replies Latest reply: Aug 27, 2007 6:14 PM by howardsander
solsun Level 3 Level 3 (515 points)
I think I have pretty good hearing, but the iPhones volume seems very low for calls, ringer, email alerts etc..

PowerMac G4 dual 1.25, 2gb Ram, 17 + 20 inch Apple display, Mac OS X (10.4.8)
  • K.C Tagliareni Level 1 Level 1 (5 points)
    agreed. walking on city street calls are kinda low at highest volume setting.

    G5   Mac OS X (10.3.8)  
  • DHNF Level 1 Level 1 (5 points)
    Yeah I can barely hear people on this.. Driving me nuts. And headphones don't work. I guess Im gonna have to get a really good bluetooth set.
  • seabreeze1982 Level 1 Level 1 (20 points)
    I agree, the vloume is too low and there is another thread on this topic, where people are suggesting that there is a plastic covering. No one could have missed that protective covering, or could they have? It was very obvious as it was wrapped around the entire phone!! Apple has to do something about this, as the phone isn't worth it if one cannot hear..... The speaker phone also needs a fix, I can barely hear it.
  • Andrew Maddox Level 1 Level 1 (5 points)
    I put in a call to applecare and they said it is a hardware issue. Call and send it in for repair. They charge you $30 for a temporary phone while yours is out, the shipping is free though. I hope this helps.
  • Foxbat Level 1 Level 1 (0 points)
    if you call them and give them your credit card they will send a new phone in advance and then let you send yours back in. they wont charge your credit card unless you dont return the one that is broken. This way you do not need to rent a phone from them. I know you can do this because they are doing this exact thing for me.

    Andy
  • howardes Level 1 Level 1 (15 points)
    Are you sending yours in for repair?

    I called Apple and they gave me a case number and told me that they submitted this to engineering and that I would get a call back in a few days, but the Apple-call rep did not offer to take mine in for a overhaul.

    I can only use the phone in a very, very quite room if I am on the receiver(speaker that goes up to your ear on the top portion of the phone), and so I hope they will be able to get this fixed.
  • Honeybee1236 Level 4 Level 4 (1,130 points)
    I am having the same problem with volume on the speaker. When talking on the phone I can only hear the other person if I hold the iPhone directly to my ear and then it's really hard to hear them and this is in a quiet room only. If I use the earphones then I can hear the other person a little better but sound is still very low. I turned up the volume on the phone but it doesn't help.

    I guess I'll call Apple and see what they tell me.
  • BTZBOOP Level 1 Level 1 (0 points)
    for all of you having volume problems...remove the clear plastic or screen protector from the phone.. this should fix your problem i dont know why but it fixed it for me
  • howardes Level 1 Level 1 (15 points)
    Just when I thought everyone knew about the plastic. I guess that you have missed the many posts about this being a real issue.

    If it is the plastic I will eat mine, but I am willing to bet it is a very real design (problem) issue that gets fixed somewhere along the way.

    I really would like to known how your receiver volume (this is the top internal speaker on the phone) is? Are you happy with it just as it is, or are you waiting like the rest of us for the upgrade to see if it gets fixed?

    One person on this forum recently said that Apple Support told him this was the most reported problem with the iPhone.

    Please read some of the posts here from the majority that have already removed the plastic and still have the Low Volume problem. I am sure this might discourage you from minimizing what is otherwise a serious problem for a lot of us.

    Just my 2 cents.
  • corrgan Level 1 Level 1 (15 points)
    I tried two phones that came out the first day, and the volumne was terrible! I ended up returning them, but tried the one I ordered directly through AT&T (and couldn't stop from shipping,) and it is a night and day difference. I would highly recommend trying to replace any problem phones with new ones!
  • howardes Level 1 Level 1 (15 points)
    Yes, please call Apple and let them know this is a problem for you.

    Apple has a very good support team and have most always respond to reasonable problems from my experiences with them.

    I know that Steve would not be happy with my iPhone and I can see him now announce at the next Macworld - iPhone Keynote that the volume has been fixed and the crowd will stand and applaud, and well as for us pioneers, yes face it we are pioneers on this one, will have to hope that a fix is forthcoming for us sooner than that, else me and my earbuds are going to have to learn to like each other a lot more than we do now.

    Oh, and the plastic police will be run out of town on a rail
  • GoldenStateRich Level 1 Level 1 (20 points)
    I agree completely. I love my iPhone. It's fantastic. But the volume is way too low. I hope Apple is reading these comments, because this has to be fixed.
    I find myself pushing the phone against my ear to hear better. I have never had this problem on any phone I have ever bought. I hope this can be fixed with a software update immediately. It's a real concern.
    We all have different levels of hearing and what we are most comfortable with. The iPhone has to accommodate a person's preference for a louder ring and louder volume. Apple, you are to be congratulated for a fantastic new product. But please please please address this volume issue as soon as possible. Thanks.
  • Slackpacker Level 2 Level 2 (465 points)
    I find that the vibrate function is a lifesaver. I feel it before I hear the ring. But the real problem I have is the speakerphone volume and the quality of it for the
    calling party...

    The phone volume to my ear is fine.

    But if apple could further tweek the volume , raise it a little that would be great
  • Joe Zobkiw Level 1 Level 1 (95 points)
    Definitely if someone didn't take the (extremely obvious) plastic off the phone then that might be part of the problem but that is not what people are talking about here. The iPhone speaker (both of them) are calibrated much too low.

    I'm wondering if people who are exchanging phones are really hearing a difference or not. I would guess that all of these phones came off the line in the same batch so the odds that you have a phone with a different component are slim - since you would think that Apple would have "fixed" them all if they knew about the problem beforehand.

    My guess is that the repair involves either recalibration (at the hardware level) or exchanging a component on the board itself.

    My volume is definitely low and if I have to send it in then I have to send it in but that's a bit of a bummer. Sometimes things can only be fixed via hardware.
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