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18802 Views 82 Replies Latest reply: Aug 27, 2007 6:14 PM by howardsander
I agree, the vloume is too low and there is another thread on this topic, where people are suggesting that there is a plastic covering. No one could have missed that protective covering, or could they have? It was very obvious as it was wrapped around the entire phone!! Apple has to do something about this, as the phone isn't worth it if one cannot hear..... The speaker phone also needs a fix, I can barely hear it.Powerbook G4, Mac OS X (10.4.10)
Currently Being ModeratedJul 6, 2007 10:12 AM (in response to seabreeze1982)I put in a call to applecare and they said it is a hardware issue. Call and send it in for repair. They charge you $30 for a temporary phone while yours is out, the shipping is free though. I hope this helps.iMac G5 20
Currently Being ModeratedJul 6, 2007 10:20 AM (in response to Andrew Maddox)if you call them and give them your credit card they will send a new phone in advance and then let you send yours back in. they wont charge your credit card unless you dont return the one that is broken. This way you do not need to rent a phone from them. I know you can do this because they are doing this exact thing for me.
AndyMacBook Pro, Mac OS X (10.4.10)
Currently Being ModeratedJul 6, 2007 10:26 AM (in response to Andrew Maddox)Are you sending yours in for repair?
I called Apple and they gave me a case number and told me that they submitted this to engineering and that I would get a call back in a few days, but the Apple-call rep did not offer to take mine in for a overhaul.
I can only use the phone in a very, very quite room if I am on the receiver(speaker that goes up to your ear on the top portion of the phone), and so I hope they will be able to get this fixed.Macintosh, Mac OS X (10.4.6)
I am having the same problem with volume on the speaker. When talking on the phone I can only hear the other person if I hold the iPhone directly to my ear and then it's really hard to hear them and this is in a quiet room only. If I use the earphones then I can hear the other person a little better but sound is still very low. I turned up the volume on the phone but it doesn't help.
I guess I'll call Apple and see what they tell me.Mac Mini 1.25GHz; 80GB; 1GB RAM; SD/BT/AE; Gateway Desk/Laptop; XP, Mac OS X (10.4.1), iPod's 3G,30GB; 5G, 80GB 1 Blk & 1 White & Shuffle 1GB
Currently Being ModeratedJul 6, 2007 10:55 PM (in response to BTZBOOP)Just when I thought everyone knew about the plastic. I guess that you have missed the many posts about this being a real issue.
If it is the plastic I will eat mine, but I am willing to bet it is a very real design (problem) issue that gets fixed somewhere along the way.
I really would like to known how your receiver volume (this is the top internal speaker on the phone) is? Are you happy with it just as it is, or are you waiting like the rest of us for the upgrade to see if it gets fixed?
One person on this forum recently said that Apple Support told him this was the most reported problem with the iPhone.
Please read some of the posts here from the majority that have already removed the plastic and still have the Low Volume problem. I am sure this might discourage you from minimizing what is otherwise a serious problem for a lot of us.
Just my 2 cents.Macintosh, Mac OS X (10.4.6)
Currently Being ModeratedJul 6, 2007 11:09 PM (in response to howardes)I tried two phones that came out the first day, and the volumne was terrible! I ended up returning them, but tried the one I ordered directly through AT&T (and couldn't stop from shipping,) and it is a night and day difference. I would highly recommend trying to replace any problem phones with new ones!Iphone
Currently Being ModeratedJul 6, 2007 11:09 PM (in response to Honeybee1236)Yes, please call Apple and let them know this is a problem for you.
Apple has a very good support team and have most always respond to reasonable problems from my experiences with them.
I know that Steve would not be happy with my iPhone and I can see him now announce at the next Macworld - iPhone Keynote that the volume has been fixed and the crowd will stand and applaud, and well as for us pioneers, yes face it we are pioneers on this one, will have to hope that a fix is forthcoming for us sooner than that, else me and my earbuds are going to have to learn to like each other a lot more than we do now.
Oh, and the plastic police will be run out of town on a railMacintosh, Mac OS X (10.4.6)
I agree completely. I love my iPhone. It's fantastic. But the volume is way too low. I hope Apple is reading these comments, because this has to be fixed.
I find myself pushing the phone against my ear to hear better. I have never had this problem on any phone I have ever bought. I hope this can be fixed with a software update immediately. It's a real concern.
We all have different levels of hearing and what we are most comfortable with. The iPhone has to accommodate a person's preference for a louder ring and louder volume. Apple, you are to be congratulated for a fantastic new product. But please please please address this volume issue as soon as possible. Thanks.Mac OS X (10.4.10)
I find that the vibrate function is a lifesaver. I feel it before I hear the ring. But the real problem I have is the speakerphone volume and the quality of it for the
The phone volume to my ear is fine.
But if apple could further tweek the volume , raise it a little that would be greatMBP 15"-2.33Ghz-2Gb RAM-SD-160Gb HD, Mac OS X (10.4.8)
Definitely if someone didn't take the (extremely obvious) plastic off the phone then that might be part of the problem but that is not what people are talking about here. The iPhone speaker (both of them) are calibrated much too low.
I'm wondering if people who are exchanging phones are really hearing a difference or not. I would guess that all of these phones came off the line in the same batch so the odds that you have a phone with a different component are slim - since you would think that Apple would have "fixed" them all if they knew about the problem beforehand.
My guess is that the repair involves either recalibration (at the hardware level) or exchanging a component on the board itself.
My volume is definitely low and if I have to send it in then I have to send it in but that's a bit of a bummer. Sometimes things can only be fixed via hardware.AiBook G4 17 1.5GHz, Mac OS X (10.4)