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Bought iPhone--Sealed In Box--Thinking About Returning It.

I was one of the few able to walk into my local ATT store and buy an iPhone on June 29. Got the 8GB model. I didn't open the box and activate it because my Apple computer is in the shop for a memory upgrade. Really, with all or most negative things in this discussion threads and on the web that I have been reading about the iPhone--I'm thinking of taking it back for a refund. My buddy has four iPhones and things have been good for him. I've used his phone and it is an awsome phone. But, for $600, look at what people have been posting--low volume, email sync problems, batteries not lasting or getting too hot--or have to be replaced for $79 by Apple because they're soldered in? I think I made a mistake here. Somebody convince me otherwise because I have cold feet. Any comments are welcomed. zoz

iMac G4, Mac OS X (10.4.10)

Posted on Jul 7, 2007 6:34 AM

Reply
90 replies

Jul 7, 2007 8:17 AM in response to Randy Pozzi

As a suggestion, do not rely entirely upon these forums as an accurate measure of the iPhone.

That would be like measuring the overall health of a community by visiting the hospital (mentioned earlier).

And to add, some people will never be happy and will always find something to complain about, seemingly to grant themselves some level of self-importance.

If you can find a better device than the iPhone for your intended use, then buy it and return the iPhone.

So far, My iPhone is nearly everything I could need or want in a merged phone/ipod/internet device (so EDGE is a bit slow at times for some...I am regularly getting 150-250 kbps, plenty fast for my needs).

I have no buyer's remorse at all.

Jul 7, 2007 8:31 AM in response to Randy Pozzi

Keep it and use it! The iPhone is great.

If you look at the fair reviews, the consensus is that the iPhone is more than the sum of its parts, and that its wonderful features outweigh its shortcomings. Sure, there will be improvements, but as is, it's remarkable and worth the price of admission.

As for the forum - as some have said, this is where people come who have problems, it is also a place to obsess over every little thing, and it also attracts a wierd contingent of Apple-haters who are exploiting the popularity of the iPhone to vent their antipathy.

G5 Quad + Logic 7.2.3 + FireFace 800 Mac OS X (10.4.10)

Jul 7, 2007 8:31 AM in response to Matthew Morgan

Matt, 9 it is! 😉


MacFishy: If you go into Preferences/Settings, you can turn ON Vibrate, then make sure that NEW TEXT MESSAGE notification is on, the flip the ringer OFF (located above the volume up/down on the side of the phone). This will allow the phone to vibrate when a new Txt msg comes in.

Although i'm not 100% sure you have to turn off the ringer switch to have it vibrate with new TXT msgs, but my vibrate notification works great for txt msgs.

hope this helps 🙂

Jul 7, 2007 9:07 AM in response to Leone-D-Antonio

Leone,

I honestly think ALOT of people are not tech saavy
when it comes to the iPhone.
I hope this helps. These are just my thoughts on the
iPhone issues. Just my two cents. Good luck to you!



Couldn't disagree more Randy. As a tech savvy user who's had a week with the iPhone and read about the challenges others have had, I don't think this product was ready for market. Granted, the standard is substantially higher for Apple because of the company's history of innovation and, with a few exceptions, their reputation for making rock solid products.

The iPhone is cutting edge technology that's still in development. Contrary to what you say, even the less savvy know how to adjust volume when they can't hear the person they're talking too. Even the less savvy shouldn't be dealing with repeated application crashes within a week of buying their phones or phones that are not switching between WI-FI and EDGE, As I type this on a 3 month old MBP, if I had similar issues with this laptop within 3 days of purchase, it would be returned to apple and probably declared DOA. Then there are issues that Apple isn't directly responsible for but that are no less aggravating. Yahoo's IMAP servers perform inconsistently. Some yahoo accounts don't work at all unless they are set up as POP. That's a major bummer to all those who have superior email service on their previous phone. Then there are the countless feature enhancements that are needed/wanted that should have been included at launch. As the company that usually thinks about everything, even subtle elements that enhance user experience, it seems amazing that Apple omitted things like cut/paste functionality and other ridiculously basic ish.

I'll be making a trip to the Apple store to exchange a faulty product. I'll set up my main Yahoo account as POP and hope that Yahoo addresses the issues with its mailservers. I'll hope that a software update is coming in the next few days to address some of the phone's issues and enhancing its feature set. But I won't excuse Apple for bringing a product to market when it has so many shortcomings, bugs, and sorely missing features.

Perhaps the 1st software update will address some of the software/firmware related issues. Perhaps that update will come while users still have the power to decide whether to keep or return their iPhone with minimal penalty.

Jul 7, 2007 9:29 AM in response to joebiggs

what a great post by leone!

I agree that this is one incredible phone. But as has been stated multiple times on these boards and elsewhere, it does have things that need to be updated/fixed. I suspect that this would be true of any first generation device, let alone something so revolutionary and different as the iphone.

I can be patient with Apple for the necessary upgrades, as they are not major issues for me. Would they be nice? Definitely. Are they critical for my needs? No, but for some they may be. Will the next version be more stable, more 'complete'? Probably so, but we will probably have to wait 12-18 mos. for that, and until then, Apple will continue to make improvements to this device. So it will continue to get better and better. If some of the things that are currently omitted, like copy/paste, multiple email/sms recipients, etc. are critical to you, and you don't feel that you can wait for potential updates down the road, then don't get the phone and wait to see if they features that you need become available down the road.

Best of luck with your decision.



mbp C2D 15", 2.33, 120 gig hd Mac OS X (10.4.10)

mbp C2D 15", 2.33, 120 gig hd Mac OS X (10.4.10)

Jul 7, 2007 9:51 AM in response to Randy Pozzi

Count me among the satisfied. I had a few questions about battery life, but they were only questions.

I use my iPhone constantly, and am totally amazed with the whole experience. I used to laugh at the idea of using a phone for web access,
but all of a sudden, I'm not laughing anymore.

It has been said that iPhone is not revolutionary because other phones have music, web access, etc., but iPhone ties it all together so well that it truly is revolutionary.

Return it? No way.

Bought iPhone--Sealed In Box--Thinking About Returning It.

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