Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ITunes on Vista 64 bit.

Okay, I'm new here so I probably missed it but after upgrading to ITunes 7.4 from 7.3 I get an error message saying that ITunes did not install correctly and that my ITunes CD folder is missing so I can't burn or import CD's anymore. Any suggestions would be helpful. Thanks

Gateway GT5040, Windows Vista, 64 bit, Dual core 2.8, 2 GIG ram

Posted on Sep 6, 2007 11:26 AM

Reply
41 replies

Sep 16, 2007 1:35 PM in response to Breakpoint

I've been having some trouble getting the GEAR 64-bit drivers to install. The install program goes fine, but then when I reboot and check the drivers that are installed on my drives, they're still the digitally signed Microsoft drivers, and the driver screen specifically says that it didn't install a different driver - see driver tab, driver details for more info.

So I go there, and sure enough the GEAR drivers are there, but not loaded. How do you manually install the GEAR drivers, or uninstall the Microsoft ones?

Thanks.

Sep 16, 2007 1:37 PM in response to Paul2079

*Sorry for the double post - just wanted to make sure someone saw it (hopefully!) *

I've been having some trouble getting the GEAR 64-bit drivers to install. The install program goes fine, but then when I reboot and check the drivers that are installed on my drives, they're still the digitally signed Microsoft drivers, and the driver screen specifically says that it didn't install a different driver - see driver tab, driver details for more info.

So I go there, and sure enough the GEAR drivers are there, but not loaded. How do you manually install the GEAR drivers, or uninstall the Microsoft ones?

Thanks.

Sep 25, 2007 12:56 PM in response to Paul2079

Hi! I would like to warn everybody of a major crash of my hard drive while trying to build a library using iTunes on windows Vista X64 connected to a firewire external drive. After crashing my hard drive to the point that I had to restore it with R-Studio, I formated it and then retried to build my library. Technicaly, the library building seemed to work, but when I went in windows explorer to directly access the files, some of the folders gave me error messages saying they did not existe anymore. I then rebooted and the drives were simply corrupted.

I retried it a second time, and it did exactly the same thing. I'm now going to use my laptop running win XP because I just don't trust it anymore. Even if some say it works, it's risky. MAKE BACKUPS!

Oct 21, 2007 11:45 PM in response to phil-fill

Worked like a charm for me too.

Link to Gear's Vista 64-bit drivers
http://www.gearsoftware.com/support/drivers.cfm

If you don't want to click the link, read below what Gear says about the iTunes compatibility issue.
http://www.gearsoftware.com/wiki/index.php?title=GEARPoweredProducts

"Installing the 32-bit version of iTunes on 64-bit hardware results in the iTunes application not having CD/DVD recording capabilities

*The iTunes installer currently only installs GEAR’s 32-bit driver. In order to gain CD/DVD recording capabilities within iTunes on a 64-bit PC , you must install GEAR’s 64-bit drivers separately from iTunes.*

Because iTunes is not a GEAR Software product, any information listed here regarding using that product is provided as feedback from iTunes users and GEAR Software support engineers. Instructions for enabling CD/DVD recording within iTunes on 64-bit hardware is provided without warranty from GEAR. Installing the 64-bit drivers may involve editing the Windows Registry, and users are advised to proceed with extreme caution.

Install the appropriate 64-bit GEAR driver from the driver updates page

If installing the 64-bit does not provide CD/DVD recording capabilities within iTunes, you may have to manually remove the 32-bit drivers and reinstall the 64-bit drivers"

ITunes on Vista 64 bit.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.