Apple Event: May 7th at 7 am PT

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MSN email setup

Anyone know the settings for a msn.com email account. MSN's website stinks and I don't want to waste any more time searching.

Thanks
mjs

iMac 24", Mac OS X (10.4.8)

Posted on Sep 11, 2007 12:23 AM

Reply
Question marked as Best reply

Posted on Sep 11, 2007 9:20 AM

MSN/Hotmail will not work on th iPhone becuase it is http based email. The iPhone will only handle POP3 and IMAP related email. I had to purchase izymail.com for a very small yearly fee which works flawlessly in transferrying my msn email account. It sets up well with Outlook 2003 and I have had no problems other then my own stupidity in setting it up under POP instead of IMAP. Also one of the security updates affected it briefly, but after rebuilding the account it actually works better and faster. Hope that helps.

Good Luck!
59 replies

Nov 16, 2008 12:35 PM in response to CascadiaS

The steps you provided are only for MSN Premium account holders which requires a monthly or annual fee to use. It's similar to Apple's MobileMe service though differs in that Microsoft's MSN Premium does not offer Push Email, Push Calendar, Push Contacts and cost more. It's unfortunate Microsoft doesn't allow users of regular MSN accounts to have the same service provided by GMail and Yahoo where users don't have to pay to be able to use email on smartphones such as the iPhone.

Dec 26, 2008 7:02 AM in response to camilitary

You can access a Hotmail Plus or paid Hotmail account as an industry standard POP account only with any email client including with the iPhone's mail client.

A POP account does not provide for syncing server stored mailboxes. With a POP account, new messages recieved at the incoming mail server for the account are downloaded by the email client used to access the account. You can't store sent messages on the server with the email client used to access the account, and the account's Inbox mailbox is not kept synchronized with the server.

If you want this capability, you need an IMAP account, which is designed and provides for this.

Jan 8, 2009 6:03 PM in response to Blue Frog

I wanted to pass on my recent experience to all MSN premium members who just bought their iPhone!

I'm an MSN premium member and I thought I had access to the POP and SMTP servers. I followed the instructions listed below and could not access my email. Just when I was about to throw in the towel after a couple of frustrating hours, I contacted MSN customer service at 1-800-494-2962. Follow the voice prompt menu and choose by saying MSN (be patient...it's long winded), say tech support, and finally say "something else"...this will link you to a live operator...they'll assign a case number and transfer you to the POP3/SMTP section. They'll then "PROVISION" your account to access POP3/SMTP servers.

Once they complete the server access you can then follow the instructions listed below provided CascadiaS (the best one I found) and I now can access MSN email on my iPhone!

I'm reprinting the instructions sice it was buried in a number of threads and I wanted frustrated MSN users to see it right away.

"I have a regular MSN premium account (versus hotmail) and I have always had it working on my Iphone (since summer of 07). It even blows in three of my outlook calendars (which I also have set up on my home computer using these same settings). http://support.microsoft.com/kb/930008 The only change from the hotmail configuration is that you need to change the default servers that apple uses for MSN to the "live" servers. (sometimes you need to go into the settings a second time to edit them)

STep 1) Select "Settings icon" on main Iphone screen
Step 2) Select "Mail, Contacts, Calendars" on menu
Step 3) Under Accounts select "Add Account"
Step 4) DO NOT Select Microsoft exchange unless you are setting up a work account
Select "Other"

Step 5) On the New Account Screen
Enter your actual name, Bob Jones
Enter your full email address BobJones@msn.com
Enter your Password (to your msn email account)
Enter a Description (just a generic name for the account like MSN or accept the default with is your email address)

Step 6 It takes you to a screen that warns you that you need to have a MSN premium subscription - select next (top right blue button)and will attempt to connect to the pop3.email.msn.com server Then you will get a popup error message "Cannot connect using SSL do you want to try setting up the account without SSL?) yes or no Select NO..

Step 7 Finally you get to the actual account screen that you need to edit. YEAH

POP

Name: John Smith (note: enter your own name)
Address: example@msn.com (note: enter your full MSN email address this time)
Description: MSN

Incoming Mail Server:
Host Name: pop3.live.com (this is critical.. change to live vs email.msn)
User Name: example@hotmail.com (note: enter your full MSN email address)
Password: password (note: enter your MSN password)

Outgoing Mail Server (SMTP):
Host Name: smtp.live.com
User Name: example@msn.com (note: enter your full MSN email address)
Password: password (note: enter your MSN password)

Step 10: Save (you have to save in order to see the advance settings) but it sometimes goes out for a very long time even on a wireless connection and tries to verify your pop account again will give you an error that it cannot send mail. HIT OK (if you want to avoid the error screens just enter a fake server in the earlier step.. ie xxx@tst.com and manually enter all the data to get to the advance screen)

Step 8
You should be on the Mail, contacts, calendar and select "accounts" go to your msn account
Scroll way down to the bottom. red button appears with advance options
Advanced Settings:
Incoming Uses SSL: On
Outgoing Uses SSL: On
Authentication: Password
Delete from Server: When removed from Inbox (or your preferred option)
Server Port should be 995

Tada.. up and running including your calendar and contacts"

If Apple tech support is reading this, how's about changing the default POP3 server in the next software update the POP3 address from "pop3.email.msn.oom" to "POP3.LIVE.COM" and the SMTP address from "SMTP.email.msn.com" to "SMTP.LIVE.COM"

Feb 16, 2009 5:43 PM in response to A-Train 2541

Just got my iphone working with msn. I had MSN premium, and when I called, they said it already WAS a POP3 account. I didn't believe them, but they eventually convinced me using Outlook settings. Anyways, my iphone would automatically input the proprer server data, but WOULD NOT WORK. I read a thread stating that some ISPs do something like "Port Blocking" - and I was using my University's Wi-Fi. I switched it off, used the AT&T network, and it worked first try, like a charm.

BL: Try a different Wi-Fi or the AT&T network if you can't make it work easily....

MSN email setup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.