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Level 1

5 points

AEBS 802.11n, Crashing while using bittorrent

Hi, I have recently purchased an AEBS 802.11n (gigabyte ed. and using the 7.2.1 firmware) and am experiencing some problems using bittorrent.

First off, I use azureus for my torrents, and with my former linksys router I had no issues. However since purchasing the AEBS I have tried multiple torrents now, and seemingly randomly during the transfer I loose wired/wireless connectivity to my router and am unable to restore it. When looking at the actual base station though the status light is still green, but going through my mbp the device will not appear when I scan for base stations. The only way to fix this problem is to unplug/replug the router.

This happened with the first AEBS and thinking it may be an error with the actual router, I returned it. However, after unpacking the new one, configuring it... I am having the exact same issue. I haven't experienced the router crashing any other times outside of using bittorrent, so I am unable to pinpoint whether this is something random or not. However it is almost a sure bet that letting azureus run for a few minutes will crash it. Furthermore upon restarting the router, all of its logs seem to clear so I can't even begin to troubleshoot this.

I can't see how a $60 linksys router is able to outperform this very nice offering from apple, and I really would like to see this problem fixed. I hope this doesn't come down to tweaking some rare setting in the bittorrent client as I have many people that use my network weekly and it will be an increasable pain to take them through some unique setup which should not be required.

If anyone has any ideas let me know, I am fairly competition with computers and networking issues and willing to do whatever is needed to fix this. Thanks in advance.

SR Macbook Pro (2.4 GHz), Mac OS X (10.4.10)

Posted on Sep 12, 2007 10:50 PM

114 replies

Brucku

Level 1

4 points

Sep 25, 2007 10:56 AM in response to mparker762

mparker, how do you disable upnp on the AEBS?

karrickk

Level 1

15 points

Sep 25, 2007 11:18 AM in response to fryzelp

I too experience these crashes. It does not seem to be tied into bittorrent use as I purposely turned off all P2P apps overnight and when I woke up, internet was unusable and Airport Utility showed no devices. I had to power cycle AEBS to recover.

nh7a

Level 1

0 points

Sep 25, 2007 12:09 PM in response to KitScHn

Thanks, KitScHn. Just after reporting this bug to Apple, I've tried reverting the firmware to 7.2 and I am now seeing no crash for 2 days!!!

So, until they will fix this bug, let's use 7.2.

But since this is not the solution, we should report this to Apple using Feedback form and let them fix.

dclance

Level 1

5 points

Sep 25, 2007 12:53 PM in response to Brucku

That's right. I have music on my iPod/iPhone, but no music files are on the laptop at all. They are all stored on the external HD. I have over 90 GB of music, and between that and 20 GB of photographs, I'm pushing capacity of my internal drive.

Brucku

Level 1

4 points

Sep 25, 2007 12:58 PM in response to fryzelp

I'm all for you guys fixing your issue but this thread is about BitTorrent crashing the router, not usb drive access crashing the router. Should you guys start another thread? you'd probably get more apple attention.

Sep 25, 2007 1:04 PM in response to nh7a

It may be the process of resetting rather than 7.2 itself.

As I mentioned earlier, I had this problem with 2 AEBSs. I don't know what I did, but something stopped the crashing - where I had to power cycle the AEBS. Although my HD disconnects every 3 or 4 days or so - a quick reboot of the AEBS fixes that, the AEBS hasn't crashed in - I'm guessing - 2 weeks - and I'm on 7.2.1

I did notice lots of receive errors using WPA or any other wireless security though - and now using Transmission degrades the outgoing call quality of my phone (Vonage), but the actual Base Station has been rock solid.

I'm still of the view that it's something to do with the AEBS getting clogged up when routing data.

Anyway, best of luck. If it's been solid for 2 days, I'd suggest trying the update to 7.2.1 and seeing if it stays that way. Mine did.

Best of luck.

Message was edited by: Rajesh Sharma

Sep 25, 2007 10:07 PM in response to Brucku

Actually, it's entirely possible the two are related when talking about crashing the router - as opposed to the other issue where the drive just "logs off" and will not reconnect. In both instances the AEBS has to route the data.

Also- I posted a while ago about wireless security and receive errors. Has anyone noticed Azureus or another program crashing the AEBS in the absence of wireless security?

Sep 26, 2007 6:08 AM in response to Brucku

I think I started the trend of talking about USB drive and bittorrent.

1. I think they may be related in some way. It seems that either the router is getting bottled up somewhere when under moderate (not heavy by any stretch) load or that the processor Apple put into these things is way under-powered for what they want them to do.

2. I actually did start another thread just on the USB drive issue. It hasn't produced any tangible results either, but I've found yet more people having these same issues. Sounds like a design flaw/firmware issue to me.

I just hope someone is working on a fix since Apple won't replace these things under warranty for behaving in this way. It's too easy for them to blame the infamous "3rd Party".

RDRmusic

Level 1

0 points

Sep 26, 2007 11:54 AM in response to fryzelp

I, like the rest of you, have been suffering the "crashing-AEBS-while-using-Azureus" syndrome and took the advice of 'hotrodjohn' and rolled back the firmware from 7.2.1 to 7.2 and it seems to have completely solved this problem. The AEBS hasn't crashed once. It has reset itself a couple of times, but each time it has come straight back on and without any prompting from myself.

I don't know if this will clear up the USB drive problem, as I never really noticed any problems (as my Base-Station spent more time frozen than working until now), but that too has been solid since the firmware roll-back. Hope this helps

Sep 26, 2007 12:21 PM in response to hotrodjohn

So, I tried this and all of the options for the AEBS 100Mbit were grayed out. The Gigabit version was available to me, but I don't have a gigabit AEBS. Oddly, the other firmwares were available, like the snow dome and even Airport Express, but the 3 or 4 for my AEBS were grayed out. So it seems I'm stuck with 7.2.1.

Anyone know why this happens?

Sep 26, 2007 12:31 PM in response to jaruzek

I turned off PMP in the base station (manual setup, internet, NAT, and uncheck NAT Port Mapping Protocol).

I turned it off in azureus in Options/Plugins/UPnP/NAT-PMP.

It's still not perfect - I went a couple of weeks without issue, then I plugged the xbox 360 in to it yesterday (Halo 3 dontchaknow) and have been having problems again, even when the 360 is turned off. Sigh.

Sep 26, 2007 9:37 PM in response to Brucku

manual setup, internet, NAT, and uncheck NAT Port Mapping Protocol. The AEBS doesn't actually seem to support UPnP, but recent versions of Azureus claim to support NAT-PMP as well.

Sep 27, 2007 8:38 AM in response to nescio

Same thing happening to me. Will likely take the router back, this is reprehensible.

gomac54

Level 1

0 points

Sep 27, 2007 10:54 AM in response to RDRmusic

When in doubt...roll back.
My AEBS was working perfectly until I installed 7.2.1. All of the loss of connection, steady green light, unplug to reset problems started at that point. I 'rolled back' to 7.2 a week or so ago, and got the (less) loss of connection, yellow light, resets on its own performance mentioned. Yesterday (9/26) I let Azureus update itself (to 3.0.0.0?) and it all went to ****. Constant connection losses/resets. After reading here about Azureus being a problem (I run it all the time), I spent the day trying to figure it out. Final verdict...rolled back Azureus to 2.5.0.4 and all is fine for 24 hours now. Everyone seems to be in such a rush to 'update ' their products that compatibility issues are killing us (10.4.10 USB issue still not corrected since JUNE). Unfortunately, I can't trust Apple updates to perform the way I used to (they just worked). Now I'm leary of all updates (Azureus?), and check the forums and reports before installing anything!

withjoy

Level 1

0 points

Sep 28, 2007 8:45 AM in response to gomac54

I am attempting to roll back and completely failing. In the Airport Utility, I'm holding down the option key and clicking on "Check for Updates." It does not give me the option of choosing a different version. It just tells me that there aren't any updates. Does anyone know what I'm dong wrong?

AEBS 802.11n, Crashing while using bittorrent