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Level 1

0 points

itunes error 11333

i cannot connect to the store anymore. when i try to connect to itunes, my computer says there's an error with the number 11333. it also tells me to see if my network connection is active and try to connect to the itunes store again. i am really confused because i do not know how to check my my network connection. thanks to anyone who helps me.

Posted on Sep 23, 2007 1:14 PM

81 replies

Oct 29, 2007 12:46 PM in response to chudder1

I am behind a Firebox x1000 firewall and had to add "application/x-pkcs7-crl" to the safe content list under the http settings

pack2112

Level 1

0 points

Nov 1, 2007 3:51 PM in response to Dan F.

Thanks for posting the link. I followed the instructions and itunes worked immediately. I have been without itunes for a few weeks now and have been pretty frustrated. This solution worked for me. Thanks again!

KS-PGH

Level 1

4 points

Nov 2, 2007 6:02 PM in response to chudder1

Fixed the error 11333 problem on my G5 by throwing away my present Keychains, restarting Itunes, and then restoring the default keychain.
Go to Users/ you /Library/Keychains ... and drag those keychain items to the trash ( don't empty trash ). Restart.
Try iTunes.
You can always retrieve the old keychains.

Nov 2, 2007 8:37 PM in response to chudder1

I've tried all of the suggested fixes and nothing is working for me. nI don't know if it is because I am still on Panther (10.3.9) or what, but no iTunes and no podcasts! Wah! Does anyone have any other suggestions? Thanks BTW to all the fixes listed so far - I just can't get any of them to work for me. sigh

Nov 3, 2007 11:59 AM in response to chudder1

i changed the time, and my itunes on my desktop computer doesn't work. I have two computers and oddly, the new version of iTunes works on my Vista laptop computer fine without much issue. I did the first part of the fix recommendation with the certificates...and nothing changed still.

Nov 8, 2007 9:46 AM in response to Dan F.

Thank you soo much Dan F.! A month ago I installed the new 7.4 version of iTunes and then had no access to the store. I read all over about the error message and found somewhere that I needed to update my certificates...did that and it worked for about 2 weeks, then suddenly...nothing again! Was soo frustrated til I read your post. Downloaded the new version right now and was able to immediately access the iTunes store. You're awesome! Thanks for the help!

itunes error 11333