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Johnstone Author

Level 1

0 points

An invalid ENTRYID was passed in.

I set up my IPhone and had an issue with syncing. I uninstalled Outlook and reinstalled and then the syncing worked. Now if I create a contact on the phone and sync it to my computer, the contact shows up but if I try to open it I get this message. "The Properties dialog box could not be displayed. An invalid ENTRYID was passed in." I found a KB artical from microsoft that said to remove the Outlook address book and re add it. I tried that and no change. Anybody know how to correct this?

Windows XP Pro

Posted on Sep 26, 2007 6:50 AM

19 replies

cintel73

Level 1

0 points

Apr 4, 2008 10:25 AM in response to Johnstone

OFFICE 2007 outlook. what i had to do is go into the Contacts list by clicking on the bottom left tab CONTACTS. Then open up the contact that is having erro and at the top where FULL Name tap is delete the name and retype it and save contact after. Seems to work. I also did it by copy and pasting the name and then saving . That works also. Again this is office 2007. Good luck.

infoone

Level 1

0 points

Apr 13, 2008 12:43 PM in response to Johnstone

The export and re-import seems to work for me. But I had to export to an MS Access file to get it to work right. If I went to a PST, it still had the issue. This problem does seem like it is caused by syncing with contacts created on the Iphone. Maybe it messes up Outlook when there is no email address in location 1?

Apr 13, 2008 1:26 PM in response to infoone

I think it happens if there is no first and last name. But it hasn't happened to me since upgrading to 1.1.4. BTW, exporting to CSV should work also.

pbunyan

Level 1

0 points

Apr 17, 2008 8:37 AM in response to EspressoLungo

This is the answer!! Export and import and it's fixed. I just changed jobs and ported 2500 contacts from my iphone to my new computer, and it was driving me nuts.

Thanks for posting the fix!

An invalid ENTRYID was passed in.