Could not contact the iTunes Store to authorize?

You haven't mistakenly created another account at the itms store at any time have you.

I am getting this same error. Apple Support are convinced it is a network issue, despite the fact nothing has changed in my environment except itunes upgrades and apple tv software upgrade. I cannot synch any purchased content, or stream any purchased content.

I have two accounts, an account from back in the day, and another account when .mac upgraded all of their accounts to the full email address. (i.e. "jervo" & "jervo@mac.com"). Any song or video purchased on my old account plays fine on my system, but NOT on AppleTV. Any help will be greatly appreciated.

Follow up to my own post. I can copy the exact same purchased content to my laptop, and stream or sync from there to the apple TV with no issue... but my desktop just will not sync or stream purchased content.

I have tried deauthorize / reauthorize multiple times, all at once, rebuilding libraries, creating new libraries, reseting, factory restoring, etc, etc, etc. Since my firewall router treats everything on the network the same way, it's not a network issue... besides iTunes diagnostics says the network connection is fine.... I'm stumped. Apple Support is stumped (and have been for over two weeks now)... this used to work just fine before my Apple TV hardware was swapped out... Very frustrating since most of my bought content (Movies / TV Shows / Season passes etc) is on the desktop...

I am having the same problem and tried to deauthorize/authorize, return appletv to default settings, etc.. I know appletv is connected to Internet because it can look at the store and view youtube video. Could it be that the itunes store requests a connection that the firewall is blocking now? This just started to happen about a month ago. Maybe we get Apple support to observe the connection to the store when we re-authorize the appletv and ensure the transaction is properly taking place?

I have the same issue. It's been this way for a week. I don't believe it's a network issue because I swapped out my router and disabled my windoz firewall.

Should I call Apple support? Sounds like a waste of time if they don't know what to do.

I'm having the same issue and I have tried to resolve it by doing a variety of things. I'm taking the system back today. I should not have to spend hours on the phone with technical support trying to debug their product. There are other options to the Apple TV so I guess I will explore them this weekend.

HELLO,
HERE IS MY PROBLEM. I HAVE A USED IBOOK G4. MY OLD ONE DIED. NOW USED TO HAVE AN ITUNES SORE ACCOUNT BUT I'VE FORGOTTEN ALL OF MY IMPORTANT INFORMATION. YOU SEE, ABOUT 4 YEARS BACK I WAS IN A NEAR DEATH MOTORCYCLE ACCIDENT. I RAN INTO A 600 POUND WILD BOAR. I WAS IN A COMA FOR 30 DAYS. I SUFFERED A TRAUMATIC BRAIN INJURY. WHICH IS WHY I CANNOT REMEMBER ANYTHING. CAN YOU HELP?

ADAM ROGERS
ADDABAD@AOL.COM
1-831-658-0775

Hello All,

I fixed the problem. Tried every step in the apple recommended solutions ( http://docs.info.apple.com/article.html?artnum=305292) and nothing worked until the very last step. I removed the two files and then imported my song list ( http://docs.info.apple.com/article.html?artnum=93313). AppleTV now plays purchased songs.

I have this problem as well, however few notes:
* appleTV does not sync content which I purchased with an old iTunes acct
* The 100 errors number seems to be the max it will tell you, as I know I bought a few more under the old account and comparing the total of tracks aplTV Vs. Desktp these do not match by a difference of more than 100.
* All other apple devices (multiple iPod owner) play all content from my desktop except the appleTV
* Now I have an apple TV with about 1,000 songs and about 50 music videos less than my dsktp. It seems we will never be able to watch all through appleTV.
Simply put I think apple needs to help us all by consolidating our two (or more) accounts purchases into one, their servers are the ones needing to authorize.

I am having this problem as well and have tried all of the above steps with no luck. However, here is what I did notice. Some of purchased content has a type of "Purchased AAC audio file" and some of them is listed as "Protected AAC audio file" Only the 'purchased' files are being sync'd to my Apple TV. Even though all the files were purchased from iTunes with the same account. Does this help anyone come up with a solution?

Welcome to the  Discussion Forums.

While it doesn't solve your problem the reason your 'purchased AAC audio files' are being synced is because they don't contain DRM and therefor don't need authorising.

Have you tried all these steps.

Yes I have tried all of the steps in that article and more than half of my content still won't sync. I will have to return my device if there is no solution.