G5 won't calibrate - colors are very saturated?

The images on my G5 iMac look saturated and the colors are way off so I'm trying to calibrate using the display settings in the system preferences. I followed the directions but everything looked much worse. Colors are set to millions and I've tried other display profiles but no luck. Any suggestions?

iMac, Mac OS X (10.4.1), 20" display

Posted on Oct 10, 2007 5:42 PM

Reply
76 replies

Nov 9, 2007 8:32 AM in response to Kurt Lang

Hi Kurt.

Ha - I think you may be onto something! They actually have different dates/sizes.

Here's my info:

Panther:

10.3.9
Build 7W98
ATIRage128.kext: Created Sept 25, 2003, modified March 31, 2005, 340 KB
ATIRagePro.kext: Created Sept 25, 2003, modified March 31, 2005, 240 KB

Tiger:

10.4.10
Build 8R218
ATIRage128.kext: Created and modified March 7, 2006 344 KB
ATIRagePro.kext: Created and modified March 7, 2006 244 KB

Okay - I actually tried copying the Panther extensions into the Tiger Extensions folder. When I rebooted into Tiger, I immediately got a notice that the extensions 'weren't working and that they were installed incorrectly and to contact the vendor'

So now what?
B.

Nov 9, 2007 9:50 AM in response to Belly Buckle

So our build numbers of Tiger are the same, meaning we have the exact same OS. Since I have no issue with color or calibration and you do, that only leaves a bad driver for your type of video card as a cause. It can't be the card itself, or you'd have the same issue in Panther.

Okay - I actually tried copying the Panther extensions into the Tiger Extensions folder. When I rebooted into Tiger, I immediately got a notice that the extensions 'weren't working and that they were installed incorrectly and to contact the vendor'.


Dang, I was hoping you wouldn't do that. That's the OS protecting itself from improperly installed kernel extensions. Otherwise, hackers (with good programming skills) could write any kernel extension they wanted to make the OS do whatever they wanted without your even knowing it. That's what Sony did with the DRM kernel rootkit they had on their music CDs before being found out. More on that debacle here if you're interested.

If you have a backup of the system, you should restore it to get things back where they were. Based on what you wrote earlier, Tiger seems to work fine with the ATI Mobility Radeon 9700 in the G4 laptop after creating a profile. So it's the ATI Rage 128 Pro that's having a problem. Of the ATI kernel extensions in Tiger, the only one with that specifically mentions the Rage 128 Pro in the file is the ATIRage128GLDriver.bundle. Though it may rely on some of the other extensions to work properly.

If you feel daring and have a full, known good backup, then you could do some playing around. Use Pacifist to install the kernel extensions from your Panther install disk into the Tiger OS, if it will let you do that. Using Pacifist should allow the files to be properly registered with the OS so it won't tell you they were installed incorrectly. I'd install any extension with ATI, Rage and 128 in the name.

Before you mess around with the OS though, not only do you need a backup, you need a way to restore it. Attempting to force feed drivers into the System folder could cause the OS to fail starting up. So make sure you have another partition or external drive with OS X on it you can boot to to do a restore if necessary.

Personally, I like playing around with software just to see what I can and can't make it do. So I would consider this fun, if you can believe that. 😉

Nov 9, 2007 9:59 AM in response to Kurt Lang

Hi Kurt.

Wow - Okay - good advice!

First question: how do I restore without having to do a clean install? It's on the Tiger cd, no?
2: I copied back the Tiger extensions but haven't rebooted into Tiger yet - is that good enough, or will the system think I'm a hacker?
3: Though my laptop computer showed colours well on the desktop and when opening files in Preview, I still have problems with colour in CS. Is this problem related to the video driver issue - or something completely separate?

I have two internal drives, so I suppose I could boot into Panther, which is my main drive, to restore the Tiger drive?

B.

Nov 9, 2007 10:25 AM in response to Belly Buckle

1) By a restore, I was assuming you'd created a backup of the hard drive after installing the OS and you applications. Either by cloning the entire drive, or creating a disk image of it. SuperDuper! and Carbon Copy Cloner are both excellent utilities for creating and restoring drives. They work slightly differently in some options, so depending on how you want to restore your drive, one may be better than the other. The registered version of SuperDuper! is the better choice if you always want the target drive to exactly match the source. CCC is better if you want always want newer files to remain on the target drive.

If you don't have a backup, you may need to reinstall the OS to fix the extensions if step two didn't work. Which brings us to the second question.

2) Just start up to find out. If the OS doesn't complain, then things are likely okay. If not, and you can still at least start up to the Tiger install, then use Pacifist to get the Tiger extensions back on the drive. Restart again to make the changes take effect.

3) That would be something separate, although I'm not quite sure what.

I have two internal drives, so I suppose I could boot into Panther, which is my main drive, to restore the Tiger drive?


Yes. Neither SuperDuper! or CCC care what OS is on a drive as opposed to the one you're booting to. They only thing they care about is making one drive match the other. But you'd need a backup of the drive to restore first, of course. Which is not the same as reinstalling the OS from the original disks.

Nov 9, 2007 10:32 AM in response to Kurt Lang

Hi Kurt.

Okay - thanks again!

Well, I booted into Tiger and it's still complaining.

Right now, I have all of my working files stored on that disk, but I always boot into Panther and work from here.

So could I continue to work this way ie: won't affect my working files unless I'm booted into Tiger?

Also, What exactly can go wrong if I were to boot back into Tiger, click 'ok' after it's extensions warning and try and do some work? Everything 'seemed' to still be operating fine...but I am guessing that the file can cause some damage long term unless I reinstall?

B.

Nov 9, 2007 4:01 PM in response to Belly Buckle

Well, I booted into Tiger and it's still complaining.


You'll need to do an Archive and Install of the OS and reapply all updates to fix it then. Unless restoring just those video drivers with Pacifist can fix it.

So could I continue to work this way ie: won't affect my working files unless I'm booted into Tiger?


Correct. As far as Panther is concerned, the partition with Tiger is just another drive with files on it. Tiger would consider the Panther partition the same way. Except for the drive you've booted to, the OS doesn't treat any other partition or volume as anything special.

Also, What exactly can go wrong if I were to boot back into Tiger, click 'ok' after it's extensions warning and try and do some work? Everything 'seemed' to still be operating fine...but I am guessing that the file can cause some damage long term unless I reinstall?


Until you reinstall the OS (or possibly fix it with Pacifist), nothing. Tiger will simply consider those couple of files as unusable and refuse to load them into RAM. It won't damage anything else by leaving them that way. But you sure will get tired of dismissing the warnings each time you restart or boot into Tiger.

Nov 16, 2007 6:25 AM in response to Kurt Lang

Hi again Kurt.

Guess what? I did exactly what you suggested with Pacifist. I even replaced ALL of the ATIRage extensions:

ATIRageProGA.plugin
ATIRage128GLDriver.bundle
ATIRage128GA.plugin
ATIRage128DVDDriver.bundle
ATIRagePro.kext
ATIRage128.kext

I also replace the Colorsync folder in the System Library and another folder called Displays.

Nothing worked to fix the colour issue!

But, at least I got rid of that pesky warning box at startup.

I was really hoping that this was the solution. Sigh.

Also - there was another problem I had (I encountered it last week as well): I had a kernal attack (I think that's what it's called) when rebooting into Panther. Do you know what is causing this?


B.

Nov 16, 2007 7:41 AM in response to Belly Buckle

Nothing worked to fix the colour issue!...I was really hoping that this was the solution. Sigh.


Sigh indeed. 😟 Those were just the most logical files by name to replace. But who knows what other items would need to be replaced if it truly is a driver issue. It has to be something to do with Tiger and that video card since the same card works fine in Panther. At this point, I really am out of ideas. Sorry.

I had a kernal attack (I think that's what it's called) when rebooting into Panther. Do you know what is causing this?


Kernel panic is the phrase. Various things can cause that. If you want to read up a bit on possible causes, there's excellent info here.

Nov 19, 2007 10:39 AM in response to Belly Buckle

Hi BB,

Get your problem sorted yet? I'd been following your thread for a while because I was having something very similar to what you described soon after upgrading to Tiger. Usually mine manifested when switching users. Soon after the desktop switched over, the contrast and color saturation went wacky.

Are you by any chance using any apps that use Application Enhancer (APE)? Fruit Menu, Clear Dock, etc... After reading elsewhere about how these haxies messed with Leopard installs, I got to thinking and uninstalled them. As soon as they were gone, the problem disappeared. Funny thing is, they worked great for the last couple years for me, until I went Tiger.

Anyway, if you're not sure (since there are some apps that will install APE without telling you about it!), check your system preference panes for Application Enhancer. APE has a setting that allows you to disable it for troubleshooting purposes. I've got my fingers crossed that you might have the same root trouble as I did. If not, I hope that you've gotten things worked out otherwise. If it's any consolation, your problem thread helped me to resolve my own issue, so thanks!

Bill

Nov 30, 2007 8:02 PM in response to Belly Buckle

I posted this about 10 days ago but in the wrong spot, so I'll drop it in here just in case it's still pertinent:

Hi BB,

Get your problem sorted yet? I'd been following your thread for a while because I was having something very similar to what you described soon after upgrading to Tiger. Usually mine manifested when switching users. Soon after the desktop switched over, the contrast and color saturation went wacky.

Are you by any chance using any apps that use Application Enhancer (APE)? Fruit Menu, Clear Dock, etc... After reading elsewhere about how these haxies messed with Leopard installs, I got to thinking and uninstalled them. As soon as they were gone, the problem disappeared. Funny thing is, they worked great for the last couple years for me, until I went Tiger.

Anyway, if you're not sure (since there are some apps that will install APE without telling you about it!), check your system preference panes for Application Enhancer. APE has a setting that allows you to disable it for troubleshooting purposes. I've got my fingers crossed that you might have the same root trouble as I did. If not, I hope that you've gotten things worked out otherwise. If it's any consolation, your problem thread helped me to resolve my own issue, so thanks!

Bill

Dec 8, 2007 11:11 AM in response to alias Bill

Hi Bill.

So sorry - I haven't checked this thread for weeks! Just found your post now.

Thanks for the note. As it is, I don't think that I have any APEs installed. At least not knowingly. Also, the problem for me happens upon a fresh install of Tiger and before any other apps are installed.

But now that you've mentioned this, could it be that Tiger may actually have something similar to an APE written into its OS?

In answer to your question: I have not been able to find any solution and have sadly given up, reverting to Panther for all my machines.

It does irk me, though. And it makes me wary of purchasing any future OS upgrade. I really would like to figure this one out. The closest guess I have at this point is that it may have something to do with older video cards on my machines. But even that raises a question mark, since Tiger came out long enough ago to have been installed on other G4s with the same video cards I have. I'm stumped as to why no one else seems to have had this problem.

Anyway, thank you again for offering your solution. Who knows: maybe somewhere down the line someone will actually crack this one!

Take care and have a Merry Christmas!
B.

Dec 8, 2007 3:10 PM in response to dahliakro

I have been wrangling some calibration and color-profiling issues myself and have some ideas.

For one, I've noticed all kinds of strange things happening for my clients ever since system 10.4.9. We use a USB Spyder calibrator which is now not even recognized by the computer any more unless I plug it into a non-built-in USB port (in a nutshell; it's more complicated than this 🙂

Anyway, it sounds like the retail disks Belly got were 10.4.10 or the systems were upgraded to 10.4.10 after install. It may be tricky for you to get your hands on pre 10.4.9 disks but if you can, I would not discount the insane possibility that 10.4.8 will "fix" your profile situation. Crazy, I know...but so is your problem!

This being said, your posts from page 4 got me thinking.

In particular, you say
Any photograhic image that had been previously created or altered in Adobe CS1 apps display as slightly too contrasted and intense in colour in Preview.

Further to this, I will give an example: I had taken a photo of my friend with a digital camera. On my Panther disk, I opened the jpeg, resaved it as a native psd file with an Adobe RGB 1998 embedded profile, and used levels to adjust the contrast a bit.

On my laptop with the newly installed Tiger, I opened both photos in Preview. The unaltered jpeg looks perfect and the Photoshop file appears too dark and my friend's skin too reddish.


This is significant. Kurt, I haven't done tests recently but I used to test out how images looked in Photoshop and Safari and there were major differences because of the way in which Safari is color-profile aware. I would have to get creative with my Photoshop profiles in order to get an exact match between what Photoshop displayed and what Safari displayed. Basically I imagine this extends to Preview and I don't think Preview is "intelligent" enough to display a profiled image identically with how Photoshop displays a profiled image, let alone one in AdobeRGB. A red-shift is a common result of a misapplication of AdobeRGB because Preview will tend to think everything is actually just sRGB and misrender anything that is profiled otherwise.

That being said, I'm not surprised that edited images that would have looked good (under Panther) look dramatically different from the unaltered images when opened in Preview. For one, the profiles of the images are probably different. In the above example, the altered image is in AdobeRGB and the unaltered original is probably in sRGB or unprofiled. Unprofiled is basically the same as sRGB since 99% computers, monitors, cameras, scanners, printers slap on an sRGB variation as the default for an unprofiled image.

And for two, if other test images were altered under profile-juggling or previous profiles, it could be that they are now being revealed, in part, for what they are.

But here's a way to get everything on even ground, including the great recommendations Kurt and Joe have already made.

They're right about getting a calibrator of course because it'll eliminate considerable wiggle from your experiments. If you don't want the 200$ ones, the Huey Pro or Spyder Express are in the 60-120$ range and are well-reviewed. In a pinch, the monitor profiles that came with your monitors seem like they should work well enough... they'll be similar to sRGB which is, in turn, similar to AdobeRGB. But they're NOT the same so know this: if you have Photoshop profil confusion and look at an AdobeRGB in sRGB interpreted mode, it WILL look a bit contrasty, redder, weird. Preview will likely choke on this and Safari as well. Firefox or iView will have their own versions.

The only way to normalize everything is to CONVERT TO SRGB. I wouldn't let Photoshop do this automatically when you open the image -- no, you need to see what it starts in and then CHOOSE what it ends in. AdobeRGB is a great color-space it EDIT in, but usually your finished product has to be converted (NOT assigned) into sRGB.

Basically the standard for all of our devices -- printers, cameras, scanners, monitors, web -- is some variation of sRGB. It's not quite as rich as AdobeRGB but anything you want to display consistently in the end, you've to "Convert to sRGB." So my photographer client shoots in AdobeRGB and then converts to sRGB as the last step when the image will be displayed in an online gallery or submitted to the lab to be printed (although her lab now takes AdobeRGB profiled images directly which is great, publishing for web-view must involve a "convert to profile" sRGB step).

Now personally, unless you are drafting graphic design documents for print labs that specialize in publication, I would make your default working Photoshop space AdobeRGB-based and NOT CMYK. It'll simplify things and it sounded like you might (or the originator of this thread) be working in a default CMYK space. I would also set everything to "Preserve Embedded Profiles" for now so that you can babysit and control what gets converted and what doesn't. You don't want the embedded profiles modified without your knowing it. Not at this stage in the game.

As an aside, have you ever used the "Convert to Profile" or "Assign Profile" features of Photoshop? In CS1 I think it might be under Image or File...in CS2 they moved it under Edit. Both are very powerful and make a big difference if you use the wrong one. And my introduction to them showed me what happens when you assign an image that is really sRGB as AdobeRGB and vice versa. You'll get a red-shift contrast. Ironically, by setting your monitor profile to AdobeRGB, you are interpreting a default sRGB color-space as AdobeRGB which, again, will create color shifts. sRGB and AdobeRGB aren't that different but they're different enough! So steer clear of "assign profile" because it's the road to misapplication of profiles (unless you're fixing a previous mistake like where your Photoshop was accidentally set to strip profiles). Stick to "convert to profile"...

Basically, after putting your computer in the default monitor profile or sRGB or, at most, a calibrated-by-eye profile (again, I wouldn't put your whole computer in AdobeRGB mode even if it seems to work in Panther...sRGB will at least pretend to be what other people will see -- i.e. they'll see how their uncalibrated monitor butchers an sRGB-standard image multiplied by how yours butchers the standard. In other words, it'll work better than you might think 😉

So

a) put your monitor in some calibrated mode (2.2 gamma, 6500K temperature) or, the monitor or sRGB profile.

b) make sure Photoshop is set to preserve the embedded profiles so that you can see what each image natively purports to be.

c) make sure the working space for Photoshop is set to AdobeRGB or sRGB -- this doesn't matter as much...AdobeRGB is richer but if you have to eventually get everything into sRGB, you may just want to start off there.

d) make sure View-->Proof Colors is off in Photoshop

e) open several copies of the same image (and multiple copies of multiple images if you'd like)

f) click at the arrow (or whatever) at the bottom of the image window that lets you say you want to see the "document profile" for the images. What profile does it say they are?

g) Go up to "Convert to Profile" (via File, Edit, or Image depending on your Photoshop) and convert EACH of the images to sRGB (IEC61966). Even the "unaltered" images need to be converted as your camera may embed a generic camera profile that Preview, etc is not savvy with. Unaltered just means you haven't edited them but all images need to start out with the right profile.

h) for saving, try two things as you may get slightly different results.
h1) do a save-as to save each one as a high-quality jpeg on your desktop but UNCHECK where it says "embed profile"
h2) do a save-for-web (sometimes under the Export submenu) and adjust it to a high-level jpeg...the key here is to UNCHECK where it says "ICC profile"

i) now check out all these images in Preview or Safari or both...now whatever differences you see are the result of whatever edits you did to the images (while looking at them using whatever screen you edited with). You've leveled all of their profiles. These results control for the native profiling behavior of Safari, Preview, and Photoshop and will at least eliminate some variables. The key is to Convert your images to sRGB and then, ideally, strip them of their profiles when posting them to the web (for print, you can ultimately keep the sRGB attached). Now you can only strip images of their profiles because every device out there assigns sRGB to images devoid of profiles...so it's pretty much the same as leaving the sRGB on... it is the universal default and most devices will try to look at your images this way.


Now, I don't think this will solve your total problem because you were seeing the crazy colors on your desktop icons and background. If it were just photos or images then the problem is the profile wrangling...Illustrator handles profiles differently from Photoshop and is set to CMYK by default so you have to convert there too... things are different between AdobeRGB and sRGB but worlds different between CMYK and RGB.

If you can get even the cheap calibrator, it will make a big difference. Don't worry about Panther because it should work best for Panther, given these hiccups you've run into with Tiger. I love Panther. Granted, your worry IS possible that a calibrated monitor will reveal your previous setup to be a candyland of crazy color, but doubtful -- sounds like it was working well so your original Panther colors can't be that out there.


Speaking of Panther, I'm a big fan of rolling machines back to Panther... for many computers it's faster, handles Photoshop with ease, and the benefits of Tiger do not tend to justify it on older machines...but we live to upgrade and I don't blame you -- there are good things about it. But if the problem IS magically with 10.4.10 etc, I'd love to see if you had a similar problem with 10.4.8!

In any case, the above profiling procedures are the way to go ... as you upgrade your machines to new ones, you'll find that the standards will save you headaches 😉

Famous last words, I know.

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G5 won't calibrate - colors are very saturated?

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