I would just like to say that you guys are the BEST! I, too, have had nothing but problems with version 1.0.2. I had to take one ipod back to Target and exchange it (so my daughter would get her birthday present on time), and my personal ipod has been draining the battery daily, in addition to being unable to alphabetize my cover art correctly. I am by no means a computer whiz, but I was able to follow the combination of instructions here, and delete the 1.0.2 files, and successfully restore. I cannot tell you how appreciative I am for your help and knowledge. I am very disappointed with Apple and the Apple Care line. Hopefully, I won't have any more problems, but if I do, I know to look here first for practical help. Thanks again (I hope my battery will stay charged now.....)