Can't make purchases, network connection was reset??

I have no idea how to fix this one. Everything was fine.... I went to download a song and I got the message that my network connection was reset and it coudn't complete my request. I restarted the program... no such luck. Anyone know what's going on?? Thank you in advance to anyone that can help me out!!

MacBook Pro, Mac OS X (10.4.10)

Posted on Oct 23, 2007 8:09 AM

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23 replies

Nov 28, 2007 11:52 AM in response to Randy4040

A month on and I now have this problem! - on both our computers - both Macs. Seemed to happen after updating to itunes 7.5. I've uninstalled itunes, reinstalled it - still issue with store graphics - they mostly show a 'broken chain' icon, I get the error message 'the network connection was reset' when trying to access new podcasts and when attempting a music download a 5.9 MB song takes 2 hours to complete!
I rang the technical line - they suggested that my account needed to be reset - anyone else heard this is a problem and been able to solve it? (hasn't fixed itself in 2 weeks now)
Bit fed up of waiting now!

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Can't make purchases, network connection was reset??

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