Unable to verify discs after they've been burned (Error Code 0x80020063)

sorry i dont have any good news but i just wanted to say that i too am having the same problem. ive used imation and tdk cd-r's, about 5 times now, all unsuccessful. very sad...this never happened to me when I had 10.4. can someone at least verify that this is a software problem, that will probably be fixed on a future apple software update? lets hope!

I have been seeing this problem too. A short boring history ... i moved from Scotland to USA recently. Packed up iMac in box back in September to be shipped to USA, it was working fine before it was shipped as i had burned multiple data discs just incase the unthinkable happened. When it arrive in the USA 5th of January i ran Software update and got loads of updated versions of my existing stuff. Since then i have been getting the 0x80020063 error with every disc. Among other things, I have been trying to burn MP3 CD's to play in my car, but the car stereo doesn't read them. But it reads discs i had burned before this update.
I have this happening with my internal Drive and 2 x external drives. Hard to see that all 3 pieces of hardware developed the same fault at the same time, it must be software, but i haven't seen anything listed in the 10.5.2 fix list that even comes close to addressing this.
i have included a list of the updates that i have had since arriving in the US in case anyone who can fix this is reading 🙂
2008-01-05 22:40:50 +0000: Installed "Backup" (3.1.2)
2008-01-05 22:40:59 +0000: Installed "Keynote Update" (4.0.1)
2008-01-05 22:41:14 +0000: Installed "Pages Update" (3.0.1)
2008-01-05 22:41:22 +0000: Installed "Numbers Update" (1.0.1)
2008-01-05 22:41:40 +0000: Installed "iDVD Update" (7.0.1)
2008-01-05 22:41:52 +0000: Installed "iMovie Update" (7.1)
2008-01-05 22:42:33 +0000: Installed "iPhoto Update" (7.1)
2008-01-05 22:43:06 +0000: Installed "iTunes" (7.5)
2008-01-05 22:43:18 +0000: Installed "iWeb Update" (2.0.2)
2008-01-05 22:43:23 +0000: Installed "iLife Support" (8.1.1)
2008-01-05 22:43:37 +0000: Installed "Java For Mac OS X 10.4 Release 6" (1.0)
2008-01-05 22:43:50 +0000: Installed "GarageBand Update" (4.1.1)
2008-01-05 22:44:17 +0000: Installed "QuickTime" (7.3.1)
2008-01-05 22:47:22 +0000: Installed "Mac OS X Update (Intel)" (10.4.11)
2008-01-05 22:56:26 +0000: Installed "iPhoto Update" (7.1.1)
2008-01-05 22:58:07 +0000: Installed "Security Update 2007-009 (Universal)" (1.1)
2008-01-15 12:59:01 -0600: Installed "iTunes" (7.6)
2008-01-15 12:59:32 -0600: Installed "QuickTime" (7.4)
2008-01-15 13:00:29 -0600: Installed "iMovie Update" (7.1.1)
2008-01-24 08:28:43 -0600: Installed "Mac OS X Update" (10.5.1)
2008-01-24 08:28:53 -0600: Installed "Remote Desktop Client" (3.2.1)
2008-01-24 08:29:26 -0600: Installed "QuickTime" (7.4)
2008-01-24 08:29:35 -0600: Installed "Front Row Update" (2.1.2)
2008-01-24 09:31:16 -0600: Installed "Security Update 2007-009" (1.1)
2008-01-29 16:03:13 -0600: Installed "Keynote Update" (4.0.2)
2008-01-29 16:03:23 -0600: Installed "Pages Update" (3.0.2)
2008-01-29 16:03:30 -0600: Installed "Numbers Update" (1.0.2)
2008-01-30 17:14:04 -0600: Installed "iWeb Update" (2.0.3)

Forgot to mention that i have changed from Tiger to Leopard recently and it has made no difference, had 0x80020063 problem with versions 10.4.X & 10.5.X

Since 10.5.2 was released i have been getting clean burn & verification. problem solved for me.

A few weeks ago, I was having similar problems. It turns out that a bunch of MBP's are having problems with the optical drive. The apple store can check it to make sure its working properly.

My drive can burn and read discs, but it can't boot from a Leopard DVD. It can however, boot from a Leopard DVD thats been burned, the Genius at the apple store showed me. So call apple or take it in, because its probably under warranty.

Same problem. I purchased my MBP last fall and have had no issues until today when 6 of 7 DVDs failed.

I am working to back-up my photos due to rampant data corruption in iPhoto and had been doing fine until today. I can only surmise that one of the recent software updates taken has created this issue.

I browsed (and tried) a number of 'possible solutions' and none seemed to do the trick. Has anyone had more recent experience with this issue? Thanks!

The Lumberjack wrote:
I can only surmise that one of the recent software updates taken has created this issue.

They may have done so only indirectly: software updates sometimes expose preexisting problems users aren't aware of. Examples:

• Minor file directory errors that become more serious (because updates replace a lot of files)
• Preference file ("plist") corruption that cause execution errors in update or application processes
• Hacks, system enhancers, third party drivers or firmware, etc. that do not fully comply with Apple developer guidelines or industry standards (like ISO, USB, etc.)
• Marginal hardware, either in the process of failing or slightly out of spec due to aging or insufficient quality control by the manufacturer

Some of these things in the latter two categories are especially hard to troubleshoot because they are evident only with upgraded system software, making it appear that the update itself is at fault. Worse, sometimes vendors blame each other or (when applicable) assume Windows compatibility is more important than general compatibility & refuse to investigate or correct a problem until it becomes blatantly obvious their product is at fault.

All users can do is eliminate what they can from the possible causes, like running Disk Utility to verify disks are uncorrupted, trying a new user account to see if a user preference or login item is at fault, trying a 'clean' system free of any hacks, enhancers, etc., unplugging unessential peripherals, & so on. If none of these things help, there isn't much left besides the update.

Just wanted to chime in that I am having the same problem. Can't say for sure when exactly it started other than to say I had rarely had the problem before 10.5. I have tried to burn a DVD multiple times. The verification gets just about all the way to the end before it gives me the error and says that the disc may be unreliable. I just burned the same folder of info successfully using Toast 8 as opposed to the finder. So I think it is safe to say that it is a software related issue with Leopard and one of it's updates. For the record I am using TDK DVD-R disks. Never had a problem with them in the past either.

Things that can help:

-If you are going to delete the files after burning them, do NOT delete them until verification is complete.

-Don't overload your Mac while burning or verifying - this is not a good time to start transcoding 5 videos while watching a DVD.

I had this problem in Tiger. I wasted 2 DVDs, then I fiddled around and tried it again on exactly the same DVD media with exactly the same software and it worked fine. This is what I did:

Reduced data on DVD to about 3.1GB rather than about 3.7GB
Emptied trash
Repaired permissions on HD
Restarted computer
Dragged files to direct to the DVD (creating aliases, NOT using a burn folder as before)
Did NOT rename the disk; left it as "Untitled DVD".
Burnt at 16x speed and not 4x (as I did before, in fairness it did actually say 16x on the disk).

I don't know what, if any of the above made the difference, or whether it was just luck - one of those things, but it might be worth trying out and see if it works for you.

I've just got this error, after a very similar error a couple of months ago. I use to just repair permissions and dump my finder plist and it would work again. Now I cannot burn anything on any media w/o receiving this error. I have used cd-rw, dvd-r, and cd-r.. memorex and sony. These brands were working fine earlier. Not to mention at one point I was using my imac combo drive in my new Mac Pro and it worked a couple of times, then I would get the same error. The drive worked just fine in my other computer. I'm now just testing with a -RW cd to avoid having to throw away cd's. I'm calling apple tomorrow to see what they say.

oh, and I closed all apps and didn't run anything or move any files during the burn period. I directly copied all the information onto the disk before burning too.




UPDATE: I decided to test the "reduce the size" theory and the burn worked. '
Sheesh, for a 1,500 machine, you would think you could burn a disk!

Message was edited by: crittle

I too am having this error code 0x80020063. Can't burn anything. Have tried 3 different brands of cd's and dvd's. Have tried closing Finder. Have tried copying individual files instead of a folder. Have tried all the suggestions on the internet I can find. I have 3 different burners: LaCie DVD burner, iOmega CD burner, and the SuperCrappyDrive in my mini. I can burn a thing. And, the disks will not read at all if I try to use them after getting the error. I have lived with this issue thru about 6 months af frustrating trial and error. Stinks. Anyone have an answer??

Add me to the ever growing list.

8 coasters BTW. Anyway, talked with Apple Tech, suggested to re-install the OS, first did an Archive and install. Same errors. Have not done the clean sweep yet, waiting to see if anyone else had first. The error started popping up for me after the latest security update, coincidence? Created new user profile, same errors.

Gihdora, do you really have coasters? I am also getting this error, but it only happens during verification. So, figuring the burning part of the process had taken place, I loaded the CD back into the drive, and everything I wanted to burn was there. No problems. All files open normally.