iPhone on O2 UK...

hi, been into apple store today to look at iphone. was really impressed. Was just wondering if everbody out there that now has one if really happy with them. Was looking at getting the itouch but really want iphone now.
Also about the charges for using the internet, do you have to pay like on a normal mobile you get charged for internet.
thanks

Internet usage is included in your contract so there is no additional usage charges. As well as internet access via EDGE/GRPS on the phone, you get free use of wireless on The Cloud (7,500+ wireless access points in the UK)

An update regarding credit checks. If you are an existing customer simply adding the iPhone to your account you are not required to pass any credit check, this is only requested when creating a new account.

The last stage of activation for a new customer will confirm a credit check will be conducted. Existing customers simply upgrading to the iPhone and a iPhone tariff are not subject to this check. Your existing account is not cancelled and the iPhone is simply added to it.

In response to ringtones you can easily add you own....

Edit your own MP3 (in whatever application you prefer) to be bewteen 20-30 seconds long.

Add this new MP3 to iTunes.

Convert to AAC format.

Find the new converted AAC file and change the extension to .m4r

Re add this new file to iTunes and it will show in the RIngtones menu.

I'm in Chester too, had my iPhone since launch day and never had EDGE but I've got wi-fi pretty much all the places I need (work, bars, home, etc).

Hi there,

Since you're an O2 employee would there be any way you could clarify any of what's going on in this thread: http://discussions.apple.com/thread.jspa?threadID=1229928&tstart=0

Many thanks

hi O2iphone

Probably a very basic question...but after ive got my pac code from CPW and moved my number across to the iphone and set up my new account...do I need to cancel my old contract with CPW??

Is it really going to take 'usually within 48 hours' just to get my address added to O2's PAF? The usually bit has me thinking it really means we will do it when we get around to it. I'm in the Royal Mail's PAF, just checked on the website.

Have done what the FAQ said and emailed some O2 address, but it's fairly annoying having a £269 brick sitting on my desk.

Can you call some customer service number and have them do if faster?

o2iphone,

I think a few people have asked on this thread about insurance but could you clarify the situation once and for all?

If I had to replace my iPhone within my current contract would I have to settle the remainder of the contract before buying a replacement iPhone and new contract, or would I be able to get a replacement iPhone and simply extend my existing contract by another 18 months?

There are a few threads about this with no clear answer, also the O2 site appears to be less than specific on the insurance question (i.e. what happens if I need to replace my phone but I don't have insurance).

I've got 10 days to decide if I should take out O2 insurance or whether I should rely upon my contents insurance, which will cover a new phone but not my contract.

Many thanks.

Setting your PIN and choosing preferred greeting should suffice.

I missed a call soon after activating my phone (someone super keen to try my new number), I assumed no message was left as I'd not yet set up voicemail password etc. on the phone. However when I got around to doing this the following day, using purely the options on the phone itself, one visual voicemail message appeared immediately - from the call I'd missed the day before.

I've never phoned 1750; as someone transferring from Orange to O2 for the iPhone I'd no idea 1750 existed as an option.

"musicvan - as Marc Jones stated:
8.1 In addition to anything else we can do, we can end the Agreement at any time if:
8.4 if you purchase a new iPhone from us, but in this case you agree that a new Minimum Period will apply."

Hi,
As this is an issue for many people I thought I would confirm this with O2 customer services, I sent an email asking about this and the first reply talked about upgrading from my current contract etc.. and did not answer the question, I then quoted the lines from the O2 iphone terms and conditions with a link to the web site, still standard reply talking about standard upgrade terms, then asked again trying to clarify my position, this time I did at least get someone that actually read my email (usual O2 customer service, try 3 times!) and stated the following,

"Thanks for emailing us to find out if you can upgrade to the new version of iPhone in 2008 without paying any penalty.
Currently I'm unable to confirm if you'll be able to upgrade to the new version of iPhone in 2008 without paying any penalty"

So much for terms & conditions! So thats me back to Nokia land until Apple catch up with European technology and release a 3.5G/5MP camera/smnaller form factor product....maybe rev2/3! Or maybe wait for the price drop in the new year of rev1...