iPhone on O2 UK...

Hi Folks,

I understand a few of you seem to feel as if there is not enough information available.

Most info can be found on the O2 website.

Anyone who has any questions relating to the iPhone, feel free to ask...

I do currently work for O2, and i am fully trianed on the iPhone.

Please remeber: Any information i give is to the best of my knowledge, and no response by me is that of O2 UK.

The iPhone will be 'launched' from store's at 6. 02 pm.

U will have to be 18.

The shop will process your order, but activation f your iPhone will be done online by yourself.

With regards to EDGE, at the moment, although O2 has an EDGE network, O2 customer service do not have a tool to assess coverage.

This tool is expected to be in place by launch.

Any questions?

Posted on Nov 1, 2007 5:29 AM

Reply
321 replies

Nov 10, 2007 5:18 AM in response to doonhamer

Nick

Yeah your right just had a look at the US iTunes & everyone song I looked at, had the Bell icon, but nothing on the UK store.

I did had some doubts if the UK were not getting Ringtones as nothing is mentioned about them on the UK iPhone site but it's mentioned on the US iPhone site.

Maybe they will do something soon, unless some british copyright law forbids it.

The German iTunes store is the same as ours, got the bell icon but no bells next to any of the songs,

Nov 11, 2007 2:30 AM in response to o2iphone

I know o2 let people currently in an o2 contract to let them out of their contracts for free, an unusual offer in the UK! But my question is will something similar happen if an updated iphone appears before the current 18mth contract deal (not sure I would call it a deal!) has expired? I know its impossible to look into the future but a similar upgrade offer would attract those that would like to purchase an iphone but are put off by the 18mth lock in, 18mths is a long time in technology land...yes I know things change but we usually have a choice to move on by selling our current products not having been "locked" into a contract...

Nov 11, 2007 8:43 AM in response to musicvan

its in the contract - have a read of the t&cs on o2.

I have just had a phone call from o2 saying if i was happy with it and that iphone2 will be launched in feb with all people who bought a iphone in the first two weeks eligible for a free upgrade.

now whether that means swapping contracts with no penalty or getting iphone2 free - who knows - but more will be apparent as and when it happens.

Nov 11, 2007 12:30 PM in response to wadhurstseagull

Just had a look at the iphone terms on the O2 web site and found this, it appears to indicate that customers can break the existing agreement without penalty and to move to a new iphone contract for min time (ie 18mths or whatever it is at the time). An unusual t&c as all other networks will enforce the min terms! Looks interesting and might give some confidence that you are not locked in a 18mth contract when apple launch (or might not) the iphone2...going to check with O2 customers services and get this in writing before it disappears..

http://www.o2.co.uk/termsconditions/iphone
8.3 If this Agreement is ended during the Minimum Period, you may be required to pay us the monthly subscription charges up to the end of that Minimum Period. This does not apply if you end the Agreement for the reasons in paragraph 8.4 or if you purchase a new iPhone from us, but in this case you agree that a new Minimum Period will apply.

8.4 You may end this Agreement by giving us written notice if:

(a) we break this Agreement in any material way and we do not correct the situation within 7 days of receipt of your written request;

(b) we go into liquidation or a Receiver is appointed over our assets; or

(c) we increase charges for calls, messages or data that form part of your inclusive allowance or your Line Rental Charges, or change this Agreement to your significant disadvantage, in accordance with paragraph 9.2 of the General Terms, provided you give us a minimum of 30 days’ written notice (and provided you notify us within one month of our telling you about the changes). This does not apply where the increase or change relates solely to Additional Services in which case you may cancel, or stop using, that Additional Service.

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iPhone on O2 UK...

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