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Level 1

9 points

iTunes keeps asking me to register iPod Touch

Hi,

Just got a brand new iPod Touch today for my birthday. It is a thing of beauty - the device itself seems to work fine and I had no problem connecting up to iTunes, registering the product with my AppleID and syncing my music library to the device.

For info, I'm running Windows XP Home on a Dell Dimension PC. I've used iTunes for years with an iPod mini. Before connecting the Touch, I downloaded and installed the latest version of iTunes (7.5.0.20). Even though I've always used iTunes with a different iPod, it recognised my new device and sync'd my library to it (which is what I wanted it to do).

Trouble is, each time I reconnect the Touch to the computer, when iTunes starts up it comes up with the product registration screen again. If I go through this process and put in my Apple ID, it asks me the same questions - update profile information, say which country I'm in, what age range I'm in etc. - it accepts it and then the Touch and its contents show up in iTunes no problem. But still every time I connect up it comes up with the registration screen. Oh, and the same thing seems to happen irrespective of whether I open iTunes before or after the Touch is connected, and irrespective of whether the Touch is on or off when I connect it.

I've tried the "5 Rs" on the Apple support website - no difference. I'd rather avoid having to completely uninstall iTunes unless it's really necessary, as I don't really want to have to rebuild my music library again.

I will be very, very grateful if someone can help me out with this.

Thanks in advance,

Rob

Dell Dimension, Windows XP

Posted on Nov 7, 2007 8:03 AM

59 replies

mkhines

Level 1

5 points

Dec 1, 2007 9:37 AM in response to robgrayson

Having the exact same problem as others are noting - every time I open iTunes with the Touch connected, asks me to re-register.....

My configuration is Windows Server 2003, iTunes 7.5, iTouch 1.1.2

Please figure this out...

Huskrfj

Level 1

4 points

Dec 1, 2007 10:52 AM in response to mkhines

I followed the advice of another poster on here and went to the online registration mentioned earlier. I then clicked the never register button the next time I connected to iTunes and have forgotten all about it till I got back on here

Dec 1, 2007 4:10 PM in response to robgrayson

i just bought an ipod touch and when i connected to itunes it asked me to register my ipod. i registered it on the apple site. now when i connect it to itunes its wont download my music. what should i do?

EspenG

Level 1

9 points

Dec 2, 2007 3:22 PM in response to robgrayson

Same thing here..
I'm using Windows XP with iTunes 7.5.0.20 and 16GB iTouch v1.1.2.

Dec 3, 2007 2:31 AM in response to EspenG

lol.
my mom just got a shuffle for her birthday, same issue.
apple's got a glitch within their database or maybe itunes.

although, i experience no problems with my macbook, shuffle, and ipod 5g.

weird.

Dec 4, 2007 2:29 AM in response to Marc Perkel

Same problem here on my Dell D620, just bought one in the US will be connecting to my iMAC on my return home.

tchocky

Level 1

0 points

Dec 13, 2007 6:53 PM in response to undftdx10

Yeah I'm in the same boat. The screen cuts off part of the licensing page, and even when I do push the never register button, it still sends me to the licensing page!!!

Ugh, I can't even edit the music I have on my iPod Touch because when I hit cancel it also disconnects it.

Someone please help. Please?!?

Dec 25, 2007 10:38 AM in response to robgrayson

me too 😟 i just keep registering lol

Dec 30, 2007 9:27 PM in response to Eric Hemmeter

You are so right on! Your suggestion totally fixed my problem!

Dec 30, 2007 9:59 PM in response to Undercover101

Alrite...just to add to the redundancy..yes i'm havin the same problem
I also registered my touch through the apple support site..and the thing still comes up

My sister got a nano..and she doesn't seem to be having the problem
My friend got a touch..same problem

Here is one thing that no one has brought up yet..at least that i have seen...and i looked through briefly...Every time it asks me to register..i do..and then it goes through the pages..and at the end it asks me if i want to download these free videos (Jack Jack attack and some other stuff)
I click Ok, and No thanks..and it still ends up giving me an error...with itunes..let me see what the exact wording is though i doubt it will help
k
well my computer is exploding on me..thats vista for yeh..but it says that there was an error and try back again if i remember correctly...

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anyone know anything?
i really don't want to click never register

5nutz

Level 1

0 points

Jan 3, 2008 5:20 PM in response to GrayFox814

Has anyone ever received an answer from apple on the registering, and re-registering issue?

Like the previous posting, i went through the registration process and selected yes to download the free clips but received the following error

'We could not complete your itunes store request. The requested resource was not found.
There was an error in the iTunes Store. Please try again later.'

I did send apple support a note but received very little help.

Any ideas?

5nutz

Level 1

0 points

Jan 3, 2008 6:50 PM in response to 5nutz

After looking at a few other discussion threads - the answer this seems to be to load itunes, login, and once done connect your itouch. I tried this process and it works.

For more specific details - someone posted the exact process in a new thread posted today Jan 3 - fixing the registration process

Jan 8, 2008 4:40 PM in response to robgrayson

I am also prompted to register my ipod touch every time I connect it to my PC. I get as far as selecting UK as my country, then on the second page, my country is listed as United States -and I can go no further.
I did purchase my Ipod Touch in the US -could this be the cause of the problem -and if so, is there any way around it?

Jan 8, 2008 5:14 PM in response to robgrayson

Yes i used to have this problem...
what u need to do is buy an itunes music card (or get one of the expired ones off the internet), click on music store, click on Redeem in the quick links...once uve done that you sign up for an apple id. then u have ure apple account. plug ure touch in and then do the process but this time u have the apple id so about 3 questions u have to answer and then ure set for life... hope that helps.

p.s i dont noe where to get the fake expired ones

iTunes keeps asking me to register iPod Touch