Mac Mini CD drive not accepting any cd/dvd
Here's some more info:
Machine Name: Mac mini
Machine Model: PowerMac10,2
CPU Type: PowerPC G4 (1.5)
Number Of CPUs: 1
CPU Speed: 1.5 GHz
L2 Cache (per CPU): 512 KB
Memory: 512 MB
Bus Speed: 167 MHz
Boot ROM Version: 4.9.4f1
ATA Bus:
Hitachi HTS541080G9AT00:
Capacity: 74.53 GB
Model: Hitachi HTS541080G9AT00
Revision: MB4AA63A
Serial Number: <Removed-from-this-post>
Removable Media: No
Detachable Drive: No
BSD Name: disk0
Protocol: ATA
Unit Number: 0
Socket Type: Internal
OS9 Drivers: No
S.M.A.R.T. status: Verified
Volumes:
Macintosh HD:
Capacity: 74.41 GB
Available: 20.3 GB
Writable: Yes
File System: Journaled HFS+
BSD Name: disk0s3
Mount Point: /
MATSHITADVD-R UJ-845:
Model: MATSHITADVD-R UJ-845
Revision: D8PB
Serial Number:
Detachable Drive: No
Protocol: ATAPI
Unit Number: 1
Socket Type: Internal
mymac:~ user$ drutil status
Vendor Product Rev
MATSHITA DVD-R UJ-845 D8PB
Type: No Media Inserted
mymac:~ user$ drutil tray eject 1
mymac:~ user$ drutil list
Vendor Product Rev Bus SupportLevel
1 MATSHITA DVD-R UJ-845 D8PB ATAPI Apple Shipping
mymac:~ user$
I also cannot find any email address for apple support. This mac is currently under apple protection plan but I don't wan to use that unless its really broken.
Please help.
Mac Mini G4, Mac OS X (10.4.10)