Macbook Pro Unable to Burn DL DVDS

I'm sure that my MacBook Pro has the ability to burn DVD-DLs. But everytime I try to, it fails in Toast.

Looking into my System Profiler, I don't see DVD-DL support anymore:

HL-DT-ST DVDRW GSA-S10N:

Firmware Revision: AP09
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 0 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: Insert media and refresh to show available burn speeds

Any help?

And what does "Apple Shipping Drive" mean?

THANKS

2.4 Macbook Pro, Mac OS X (10.5.1)

Posted on Nov 18, 2007 5:43 PM

32 replies

May 11, 2008 1:34 PM in response to dchou

I noticed this problem too.

I have no problems burning a DVD+DL with my external La Cie drive, which I had used with my old iBook G3.

Everytime I try to burn a DVD DL with the internal drive, it fails. After 4 tries, I have given up since those DL DVD's are still pricey. I am using Memorex brand.

After reading this thread, it has to be a firmware/software problem. Eventually, most folks will report the problem and there will be a fix.

So I will still be using my external burner. Moreover, it is faster than the internal DVD by 2x!!!

MBHockey

Level 1

30 points

May 11, 2008 5:21 PM in response to ncharlie99

The internal Pioneer drive I put into an external casing (connected via FireWire) also burns my Verbatim DVD + R DL fine where the internal drive simply refuses to.

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Macbook Pro Unable to Burn DL DVDS